Holiday Inn Wilkes Barre - East Mountain

The room was clean, the bed was very comfortable and we had a nice view of the mountains. Very nice to wake up to. Friendly staff.

I paid for accommodations that included a hot breakfast. When we arrived to eat breakfast, the waitress indicated that there was a free hot breakfast buffet or we could order from a menu giving us an $8 credit. So of course, we decided to with the free breakfast. The eggs tasted like processed eggs and the sausages were cold and stale. Hence, being the reason, I believe, for the additional menu. That's not right, if I already paid for a hot breakfast, we feel we were giving the bait and switch and were offered a 'good' breakfast instead. The following day, we were going to get breakfast again, since we paid for it. The line was out the door. My husband and I decided to go to a diner instead. Therefore, the cost of our 2 night stay was not cost-effective. I could have easily rented a hotel room somewhere else for half the cost. This was my husband's birthday weekend and we were disappointed with the breakfast issue, which is a big part of our traveling. Also, we went out early morning, came back to our room at 4pm, and it still was not cleaned. We will not stay there again. We also didn't have a small refrigerator like some other hotels have. We went out to dinner, brought food back with us and had to discard it because we had no refrigeration to store it in. Also, the pool was always crowded with alot of kids. So we never enjoyed that either.