Hotel New Grand

perfect especially the food!

Our 6-people family had a wonderful Chinese Lunar New Year vacation here. New Grand is a great place to stay in Yokohama. Their staff are polite to my family. And its location is also perfect. Its opposite is Yamashita Park and it's very close to Chinatown.AND specially thanks for concierge IKUE SATOH, she speaks English very well and helps us contact different places to find my cellphone. Thank you. AND thanks for the bellman(in the front door),sorry I don't know his name. A wonderful guy with some white hair. He passed us some umbrellas when going outside at a heavy rain night. They are helpful. Anyway, thank you guys. From China

The hotel's history goes back a long way.

I couldn't view Macarthir's room!

Everything was great. The entire staff we outstanding, the view from our double bed corner room overlooking yamashita park just unforgettable. You can't beat the location. I used the hourly seabass water taxi in front of the hotel, to cross the water to minato mirai area and to akarenga, great fun compared to using the subway. This hotel service level is outstanding, we even forwarded a bag to them weeks before arrival, and they kept it graciously for us. Upon check-in at arrival , the bag seamlessly appeared, without us even needing to issue any request! Their concierge, which spoke English well, helped us make instant bookings for the airport limo bus. Everybody at the hotel had great attitude and spoke English well.

It was perfect, with nothing to fault