Friendship International Hotel

The gentlemen arranging the tours etc was great. Very knowledgeable and was always willing to help.

The bed was so hard and difficult to get a good night rest. Both I and my travel mate got food poisoning and were bed bound and had horrible back aches. Very firm and ended up with knots. Definitely not what you are looking for during your holiday.

Neglected, badly maintained, broken, stained, curtains don’t cover the windows, cold, dirty. And above all else...no internet most of the time! I simply want my money back.

As above and more.

Receptionists were totally unhelpful and unfriendly.

Location and outside look

Their credit card payment machine was not working and the reservation staff told me she will only accept usd otherwise I will not be admitted to the hotel, this kind of discreamination is more on foriegners. This is to collect hard currency by force which is out of county regulation and illegal. The duty manager comes and told me that is the policy because booking.com gets the payment in usd, the funny thing is all taxes and payments was equaly converted to the local currency with expensive rate. After all the discussions when I told the duty manager that I will complain about their policy he beg me to pay in birr and take my room. I went to the room it was room number 510 what I found there is the room was full of cigarate smell, I reported the cindition to the reservation and house keeping personels came and they told me it was reported but nothing done that a few hours ago the room was ocvupied with different guests. He could not change the room as the hotel was fully booked. It took us a hour to get the bed sheet to be changed because of sweat like smell on the bed sheets. The treatment especially from the duty manager was so ugly. The shower was leaking to the floor and the curtains are not fully covering the windows. bad experience. What you see the outside is not inside.

The duty manager hope less wanted to pay asked one day before said no problem last minute they told me to go to a bank made me veryupset he didnot care and v rude