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Poor reception customer service
Loved the breakfast staff - really great customer service. Good food options. But the staff were amazing.
The reception staff ( particularly the 2 young men ) were totally disinterested - in fact looked irritated by your presence. When we checked in if we hadnt already paid I would have turned around and walked out. The man behind the desk heard us come in but didnt turn around and continued to do whatever he was doing. Then he mumbled "hold on" then continued for about 5minutes to work on his papers before he looked and acknowledged our presence. It was so rude it was almost funny. This was continued each time we saw him and the other man and young woman ( she did try to smile though unlike the others ). Total contrast to the breakfast ladies. They should be on reception as the guys you have make a very poor impression for your business.
The staff was friendly and helpful and the rooms were very clean and delicate. The Hotel is easy to find right next to the train station and the room was quiet. I left early and did not have time for breakfast. However the area where breakfast was served seemed nice. I enjoyed my stay.
Excellent value and a friendly hotel very close to the railway station.
Convenient location and fresh decor
There was a stale smell( possibly of drains ) in the room
Welcoming staff and good location for travelling
Average hotel in the middle of the city. Good rooms.
Parking distant and difficult to find.
Room contained tv, air conditionair, hair dryer, little fridge. We got fresh towels every day.
Right over our door was a little white box - I guess it's for safety reasons - that shined during the night and enlighted the room.
Very much clean and organized
It was close to the Railway Station
No. All in all it was good and we will stay there again !!
Tọa lạc tại Alicante, La City Estación gần bãi biển, cách Arniches Theater 3 phút đi bộ và cách Nhà hát chính Alicante 12 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm báo miễn phí ở sảnh, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày.
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