Hyatt Regency Crystal City

Very friendly staff, good conference facilities.

The bath tub/shower was very poorly designed and the plumbing maintenance was notable. small parts missing from faceplate of faucet, significant difficulty to turn on/off. Also very annoying that there was no fridge. Also conference catering support staff was very inflexible-for lunch one day our series had let out about 20 min early. All of the lunch spread was out and the staff was standing there in front of it preparing/readying nothing - great! They were ready early-but then they made us (ultimately about 80 people) wait for 20 minutes politely in line until they let us start the line. That seemed completely unreasonable, and without reason or basis. I did not organize the meeting this year but I may in future years, and this catering in flexib

Friendly, helpful staff. Came and picked us up from Crystal City restaurant during heavy rain storm. Restaurant buffets were a good value for the quality of food provided. Good proximity to DCA. Room cleaning services were very good.

Pool was not clean, probably due to the overcrowding with children on the day we were there. Proximity to the metro not close but staff made frequent trips during the course of the day.

It was a short stay bu a very pleasant one.

The shuttle service should be more frequent. I end up getting a shuttle from another hotel nearby.