Wingate by Wyndham Atlanta Galleria/Ballpark

In need of serious overhaul

Rented a Junior suite for 4 of us. Was supposed to be 2 queen or double beds and a sofa, instead was a King and a sofa and an extra empty room. So add $10 for a roll-away. Towel rack hanging off wall, mismatch paint on walls, messed up walls from office desk chair spinning around, popcorn on floor, shower/tub peeling veneer, poor lighting in all rooms (very dark), antiquated & loud A/C unit. Entire place needs love & attention.

It was okay

Room seemed cleaned, beds were okay.

Our shower did not drain, took over 40 minutes to do so. Also our refrigerate was frozen over from another guest prior and wouldn’t get cold. Walked down to the front desk and was told someone would come up and look at it, this is at 10 pm. By midnight we’re laying down and no one has still come up and checked...

The beds were extremely comfortable, and the staff was very nice. The breakfast was great! Great to have a fridge and microwave in the room.

I had to check in late (11pm) and the hotel's policy is 1st come 1st served for room assignments, no matter what time you confirm your stay. By the time I got there, the one room left was next to the highway and extremely noisy. I could not sleep the whole night, and was exhausted the next day for my conference! They were able to give me a quiet room the next day, but I had to come back from my conference in the middle of the day to make sure that happened and move my stuff--- a big hassle. This whole mess hugely affected the quality of my trip.

Standard room...

Booked the king suite, it was very spacious, but didn't have a separate bedroom with door as led to believe by the description of the room as a "two room suite." Bed was very comfortable, but lacked the privacy one would expect when booking a "two room suite. '

Room had a whirlpool tub, that wasn't clean, it had lots of dust and hair in it. One small T. V. For the whole suite, which was very far from the bed.