South Beach Plaza Hotel

the location

the hotel is old, did not have outlet in the room. We were at the first floor and the noises of the patio were very loud.

the People in the bar downstairs were super friendly and they had great prices on hookah and drinks.

The front desk staff was extremely rude, the lady in the morning was a little nicer than the gentleman that worked at night, but was still cringeworthy to deal with to the point that I would not return. The room smelt like bleach. It was that strong we had to change rooms and then ask someone to unbolt the windows so we could let some air in. The elevator wasn’t working so when we left in the morning we had to carry everything downstairs. The hotel requires the credit or debit card that was used to purchase the room to be shown upon arrival, the room was paid by the person who hired me but couldn’t be present at check in so I had to pay for the room. Now I have to wait for that money that was refunded back to him to be sent to me. Wasn’t a great first impression as I travel a lot with work and have never ran into this problem. This year I have stayed in probably 15 hotels and over the last 3 years over 40 hotels and this was the only time I left feeling not disappointed, but upset. The price was fantastic for the location, and I believe you get what you pay for, however I would rather pay an extra $50 to get friendly staff and a room cleaned with the correct valence in bleach and water lol.

Nothing!

Room was not clean. Only one willow on bed. Rudely pushed into our room stating they didnt believe us. Said they had no pillows. Also no blankets. Told us not to use the elevator it offen got stuck. Night staff said there was no breakfast, there was.