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|Khoảng cách đến trung tâm thành phố||1,2 km|
|Điểm đánh giá vị trí||9,4|
|Sân bay gần nhất||Sofia|
|Khoảng cách đến sân bay||96,4 km|
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Tuyệt hảothg 3 201910,0
Ive been coming to Bansko for 10 years and by far, both the ladies on reception were brilliant and the best I've ever encountered. English was fantastic and were very attentive. They even showed me how to turn the sauna on so I could use it when I wanted. They also sorted out my safe when a previous guest left it shut and explained the reason for the lack of hot water during the day. 5 min walk to gonodla.
I've never been to a hotel that locks the front door during the day. Funny but a little confusing if they don't tell you that happens at check-in. I was informed though that the back door was open after I was let in through the fire exit. Maybe it's just the time of year now it's a lot quieter in the resort?
Tuyệt hảothg 3 201910,0
Even the hotel was far from fully occupied, all facilities were in full function. What was served for breakfast and dinner completely met the standard for hotel with four stars.
Tốtthg 3 20196,8
Front desk staff was very polite, even offered us a drive to the gondola free of charge outside their usual hours. Clean rooms and very warm. We were even offered a choice between two rooms, which we could inspect before deciding. Free parking (but limited space). Location is good with regard to gondola access and bars in the new area of Bansko, but the walk to the old center is long if it is cold outside. Breakfast was OK.
No fresh juices at breakfast and the food quality overall was just OK. Breakfast staff was rather rude and even lectured us that they offer dinner and why aren't we having dinner there. The door of the room was not isolating sound very well (nor light for that matter) and we had very loud neighbors across the room, who disrupted sleep during night. We specifically asked for one king bed instead of two during the booking process (and it was confirmed by the hotel), but ended up with two beds pushed together, which was rather uncomfortable. If you are used to Bulgarian 3 stars hotels you will be fine, but if you expect western style 3 stars you will be disappointed.
Tuyệt hảothg 3 20199,5
This place has excellent location, the hotel was clean, warm (may be too worm for my taste) and the staff was really friendly.
Ổnthg 2 20194,3
The staff was polite. Very good location. The breakfast was okay - different kinds of jelly for your bread and yogurt; tomato and cucumber; cheese - white and 2-3 types of yellow; bacon and salami; scrambled eggs, boiled etc; juice, coffee etc
The spa is terrible - dirty, some of the tiles of the pool were broken and the floor and ceiling were rusty. the sauna was extremmely small - 3 people could barely fit in. There was a sign saying 'for your own safety please do not pour water in the sauna'. The roof was leaking over the pool and the jacuzzi was extremely dirty, as if someone had dirt on their feet before going inside. There were some russian people who entered the spa zone with their dirty shoes and left dirt behind - no one cleaned it after that even on the next day. Overall if you want a good spa - do not go there!! The bed was super uncomfortable, the pillows were small and very soft, the bed cover was so small we literally had to fight for it during the night!!! What really ruined the stay was the huge list called 'Damage list' stating all kinds of fees - breaking the 50y old TV (a fee of 500eur) and a 50eur fee for the remote; a 1000eur fee for damage on the walls and same for the floor; 30eur fee for damage on the bed linen (which were really old) you literally need to be very careful what you touch and how in the room - there was a extremely high damage fee for everything!!!!
8,1 Tuyệt hảo
based on 257 reviews
Giá Trị so với Đồng Tiền
Những điều cần biết
- Phòng rộng rãi
- Bầu không khí thân thiện
- Tắm hơi tốt
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Elegant Hotel
Những thắng cảnh phổ biến nhất
- Bansko Ski Resort 0,4 km
- Dobrinishte Ski Resort 7,2 km
Phương thức giao thông