Le Gray

Location

The problems started at the very beginning of our stay, we checked in and had a room card with the wrong room number, when we tried to open the room someone has opened the door. There was an other guest in the room that the receptionist sent us. And when we checked in they took $100 as the deposit by cash, they told us that it’s just deposit and that we can also take it back in cash. When we we’re checking out they told us that we spent $43 ( our extras were $34) we accepted that amount after long discussions. And wanted the rest of the deposit in usd as we paid them, but they told that they don’t have any Us Dollars so they paid as lebanon liras but exchanged in low rate, half an hour we tried to explain that we’re leaving so we can’t use Lebanon Liras and don’t have time for exchange and wanted to speak with manager but the manager didn’t speak with us.