The Beach Anne Boracay

Good location apart from the scary tunnel to the beach as mentioned in other reviews

The room was sub par to the images. I didn’t actually stay here my second night I went inland to atiatihan festival I arrived back in boracay 10 minutes after check out and the staff had already removed my belongings from the room, excessive considering they don’t allow check in till 2pm. Unfortunately this came to be quite an issue as half of my clothes that had fell on the floor nearby to under the air con unit were soaking because it leaks very badly.

Nothing that I like

From reservation- we’re not on the lists when we checked in. I booked for 2 rooms and they can’t find my name. Our rooms are not ready when we arrived, in spite of our late checked in time which I have informed them. When we’re in our room lots of mosquito welcome us and a smell coming from the washroom. I booked two rooms for 6 persons but they gave us one family room in which the 6 of us can’t even fit in this sleeping area, and when I came back to reception to ask for our 2nd room and he have to call someone to ask, and he said yes ma'am you have one more room upstairs, in which because we’re all tired and it’s already 6pm, we have to stay and rest our one night, with my kids and family uncomfortable and coughing all night. The next day we have to look for another place to stay, as we can’t stay one more day in that place. The outside area is not safe as well, nearby or just outside a tons of garbages, the smell, mosquitoes and a very small dark alley going to the beach front, no light and you have to stop in the middle of the alley just to let someone pass, which is very scary. Not a good and safe place to be with. And before we left, we spoke to the owner/manager, and we’re asking for our 2nd day refund because we haven’t use it. And as she agreed, we can get our refund but at that moment she haven’t received our payment because it was with booking.com. She told me to contact booking.com to get our refund, but at this moment, I haven’t received any refund yet, and hopefully booking.com will standby with there customers.