Hyatt Place Nashville Brentwood

When we arrived to check into our room we were told that the room originally reserved could not be honored because we had booked through a third party. We had 3 people.... two had to share a king bed and the third was on the sofabed. There were no pillows for the sofa bed. When I called downstairs to request pillows I was told by the staff they were not sure they could accommodate me but would try. Eventually we did receive the pillows. The bathroom at this facility is so tiny that to shut the door you have to practically go in the shower and the door almost hits the toilet. The mattress on the sofabed has a questionable brown stain on the mattress (gross). When you hear Hyatt you think quality. I would probably not stay here again.

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Location right off 65. Has target and restaurants across street.

Hotel staff was rude and seemed bothered at the fact they had to get up from table and chairs in lobby to check us in. Room was dirty. Bathroom super small.