Best Western Brentwood

Room was dirty

Staff was pleasant. It was a place to sleep and a hot shower in a convenient location.

Bathroom ceiling leaked in 2 different places - to the point we had to have trash cans to catch the water. Overall needs a good cleaning. There is a sign saying they are renovating (?) but didn't really see that happening.

Fairly close to the interstate. Not too hard to find.

Room wasn't thoroughly cleaned. Food (cereal) on the carpet, coffee maker not cleaned). Lights out in the bathroom. No laundry bags.

Staff at check in and breakfast were friendly and professional

The room was weird.. bathroom had a very fowl odor that seemed to emit from everywhere like a permanent funk. So that was bad, and on top of that someone decided that the BATHROOM was an appropriate place to setup the mini fridge, microwave, coffee pot.

Location is excellent for just outside of Nashville.

I understand construction but the only thing clean about the room was the bed being made. Dirty towels hanging in the bathroom, dirty soap dish, dirty toilet, and the floor had not been vacuumed. Was told sorry and the housekeeper would be informed.