Kangaroo Point Central Hotel & Apartments

Location is good,room average with very noisey aircon.

The only silver lining was the location. It was close to where we needed to be.

Apart from location, everything else! Upon arrival they couldn’t find our booking. Only upon showing them a print out of the booking confirmation did they then make further enquiries about our booking. They said the apartment was double booked (we booked 3 months ahead). They then put us in the motel. No clean towels for 3 days. We had to constantly ask for things. No tv in the motel. No Foxtel on the tv. No room service i.e. clean sheets through the week. When we asked, they gave us a sheet that had cigarette burn holes. We had to hound them for clean towels. They told us to buy some! They told us they were looking in vacant rooms for some! Absolutely APPALLING! A discount is not good enough. Get your service right!! If we had known that the service would go from bad to worse then we would not have stayed. We were so tempted to move accomodation but we had already paid our week; we had no confidence that we would or could get a refund. Not impressed at all!!!