Oliva

Good dinner, friendly waiters

We deeply regret choosing this place. It is the worst hotel I've ever stayed in, totally overrated and I definitely wouldn't recommend it. Please find attached some photos. The room we've got doesn't appear in any picture. In the hotel description is mentioned that every room has a balcony. False. The 'private terrace' isn't that private because every guest has to go through it to go to his room. We didn't have even a opening window. -The bathroom was horrible. Of course it didn t appear in any picture of the hotel. Not properly cleaned well before we've arrived. In the shower was a opened shampoo envelope left there, shower door was broken, mirror shelf also, the shampoo container for us ( new guests) was already used. -Cleaning meant literally only changing towels and throwing out the garbage. That's it! The sheets haven't been changed once in five days. We even had the surprise to find the intrance door from our room widely open when we arrived from the beach because the housekeeping staff forgot to close and lock it?! With all our things inside. We estimate that it was like that for at least 5 hours!! The air conditioning didn t work for 2 days and when we informed the host that it was broken, he told us that we don t know how to use it. When he came and checked for himself he told us that somebody will come and fix it the other day. There were stains on the coach, door etc. It didn't look hygienic at all. I had to desinfect everything first. The furniture is old, too. This list could easily continue regarding other things like parking. It looked safe but we had to go to a car wash when we left. Our car was a disaster, because it was full of tree sap, and if all mentioned wasn't enough, the host blocked intentionally our car after telling him that we would like to leave a day or two earlier! After ruining our holiday and mood we we're allowed to leave one day earlier :)