Lotte Hotel Busan

I like that it is adjacent to Lotte Department Store and the subway.

The hotel is a huge corporate facility with all you could need. Great service, knowledgeable staff, comfortable bed and the best location in Busan. Connection to shopping mall, metro and nearby pedestrian street was all extremely convenient for me. After a few days of hiking in Jirisan , i had a great sleep here. One huge advantage is a tax return in the lobby of the hotel - what a nice surprise to get back money immediately after paying for my room :) I went directly to the shopping mall to spend it....

Everything was perfect and professional

Extremely convenient location (connected to the metro and the department store), friendly staffs, and luxurious room.

The room was little bit cold during the night for me and my family, but it depends on the people so it is not the hotel's problem.

Staff at help desk were really helpful and spoke good english. There is a lift lady in hanbok which I found was a nice touch. The doormen helped with getting taxis. I almost got scammed by a taxi driver and they were there to help out! Location wise, it is close to Lotte Department Store and Seomyeon station! The airport bus stopped right opposite the building too.

The rooms are aged, especially the bathroom. But it didn’t bother me that much.

The location is good and near the subway The staff were nice and friendly When I send an email asking for late check out they responded very quickly and helped me with my request

The tea cup inside the room wasn’t clean, I found lipstick on it, although We didn’t use it before we checked in But I really respected that the housekeeping manger came by him self to apologize about that