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|San José del Cabo Los Cabos|
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Tuyệt hảothg 6 20178,8
Overall, it was a good stay.
The big problem I had in using Kayak is the third party company sent me an email itinerary showing May 21-28 but apparently sent the hotel dates of March 21-28. I didn't have a room when I got to Cabo so had to book a room elsewhere. I was supposed to check in on Sunday and it took until Monday for the hotel to let me know I had a room. I paid for 7 nights but only got 6, and was not refunded any monies for the 7th night.
Ổnthg 12 20165,7
EH....I think my expectations were too high
We loved the location and the scenery . Many opportunities to participate in activities of all sorts or simply relax. We also enjoyed the opportunity to utilize the sister resort next door. We have to give a shout out to Guadalupe at the grill. He seemed to be one of the few that genuinely cared and exceeded any other at the resort!!! We really missed him on his day off !
At the moment we checked in we were politely told that our package was not all inclusive. The booking website was misleading and we had to haggle and bargain to upgrade our package to an all inclusive for a mere $870 more (their discounted rate) This hotel took no ownership for the mislead advertisement. I had previously emailed the hotel to double check my reservations and accommodations with no clear response. Tips were pushed on us and sometimes not so politely requested. We spent more on tips than we would have on food. Overall only very few staff members willing to go above and beyond to make an exceptional experience that we had hoped for.
Ổnthg 5 20164,2
Couldn't sleep very loud t place food was not good
This was our third time to stay there things have really gone down hill
Ổnthg 4 20165,4
Housekeeping ladies were incredibly friendly.
Front desk check in host and bartenders were rude.
Ổnthg 4 20164,2
There are better options
Good location on a swimmable beach with view of the arch. Close to downtown Cabo
The service is extremely slow. They have a bunch of customer unfriendly policies and rules. This is not a true all-inclusive resort. There is an option to go "all-inclusive" but you have to sign for the check whenever you consume food or beverage. Not everything is included in the all-inclusive (such as the kids club for example, or wifi in the rooms). There are not a ton of activities for kids compared to other comparable resorts. The rooms are old and tired. Food in the buffet is mediocre (quantity over quality). Overall, the staff didn't make us feel like they were there to please the guests, they are there because it's a job. Will not return.
Tọa lạc ở El Medano Ejidal, Cabo San Lucas, Pueblo Bonito Rose Resort and Spa - All Inclusive chỉ cách Medano Beach 1 phút lái xe và cách Câu lạc bộ Thể thao ngoài trời Cabo San Lucas 8 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và báo miễn phí ở sảnh. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
8,1 Tuyệt hảo
dựa trên 70 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Pueblo Bonito Rose Resort and Spa
Những thắng cảnh phổ biến nhất
- Nikki Beach 212 m
- Playa el Médano 312 m
- Marina Cabo San Lucas 0,9 km
- Plaza Bonita Mall 0,9 km
- Galeria La Grande 1,2 km
- Museo de Cabo San Lucas 1,4 km