Victoria

Large room for family of 4 (2 doubles and room for travel cot). 5 minutes from Ferry terminal, late check in until 11pm - we were still on the ferry at 10.30 pm so called in - staff friendly and didn't seem to be concerned we may be late.

Staff was helpful, room was fine.

Wew arrived at 4.45pm, in the rain, by a cab, as we had advised when we made the booking. Hotel was closed until 6.30 pm (actually opened about 6.45). Hotel management advised that the fact of not opening on Sunday until 6.30 was on the web site. We never accessed the web site, and relied on yopu. Since you knew we were arriving at 5 pm, and the hpotel said you know they were closed 8until 6.30, you ought of have told us, or not accepted the booking.Fortunately, staff and patrons in a neighbouring restaurant were helpful. I consider the problem to be that of your booking service, not the hotel.

Easy acess to city

clean rooms

no shower in bathroom