Aloft Cancun

Very settled and consistent, good service

The room was not “airy” enough, feels a bit closed, with no option to open a window etc..

Excellent staff attentions

There's not towels for beach.

Great stay

Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.

Great stay

Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.

Hot water was in and out

Great option

Great location in the busiest part of the night life zone. The decorative style and ambient playlist is best suited for the younger audiences. Room soundproofing is excellent despite having stayed in a very busy season

I had trouble connecting and using the room WiFi despite the router being across the hall from my room. However, I was able to connect in the lobby.

Service on POINT

Amazing Service! They were so kind and respectful.

- Staff was great - On-site restaurant was good - Location was great. Right next to supermarket and the "downtown" area. Mild blend of local culture and "hotel" culture. - Not far from bus station (10$ by taxi) - Free bottled water when they cleaned the room - Free safe in the room - WiFi wasn't fast, but it was nice to have! Netflix worked just fine.

- Shower was a waterfall-type (which was cool) but the water pressure was abysmal - Bathroom was absurd. It's like a sliding door? No privacy whatsoever. - No beach access. Beach was across the street so it wasn't too bad, though. - If I'm picking nits, the elevators took forever sometimes.