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|Khoảng cách đến trung tâm thành phố||2,0 km|
|Điểm đánh giá vị trí||7,5|
|Sân bay gần nhất||Carlsbad Karlovy Vary|
|Khoảng cách đến sân bay||2,5 km|
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Tốtthg 11 20198,0
Delicious food; bus ticket included in reservation price; quiet location; great view; wide variety of medical/spa procedures; city center and spring is within walking distance
Bed is really uncomfortable, hard mattress, titling, you can easily fall while sleeping; rooms need renovation; The staff from reception was unprofessional (a trainee checked us in). We booked rooms with a specific medical programs and a full board. We arrived an hour earlier than the check-in time, however, they check us in and the trainee informed us that day the first meal will be the dinner (although lunch starts at 12:30 up to 15:30) and in the last day of stay, we will have breakfast and lunch (although lunch starts after check-out time, weird). So we had to ask if we could have lunch in our first day of stay, considering the check-out time. Second issue: our program included daily energy drink and herbal tea (for which we paid for but never received). The staff from reception (trainee and so on) first told me that the program we bought doesn’t include daily energy drink and herbal tea, after I showed her the information from my reservation and their official website, she told me I should have asked the staff from restaurant (weird, considering that I should receive all the information at reception at check-in, not to wandering around the hotel); subsequently, she told me that the nurse is to be blamed, because it was her responsibility to inform me (by the way, nurse discovered that the reception staff mixed our individual programs, so again unprofessionalism). So, this was unpleasant. On more issue: although booking.com indicates that parking is possible on site, but reservation is needed, things are a little different; the hotel staff will not make any reservation because the number is limited. Therefore, the information on booking.com should be updated to: parking is possible on site, reservation is not possible.
Tuyệt hảothg 11 201910,0
This place is amazing. The swimming pool and saunas are great, the rooms are pretty and comfortable, and in the hotel's Charleston restaurant, one can find delicious and healthy food (the selection is huge). The location is beautiful and the air is great in the hills...
Only one little hiccup: the staff didn't tell us that the envelope for the card that opens the room serves as a pass for Bus Line 2.
Bình thườngthg 11 20192,5
Never again.The most terrible experience. I booked the hotel for one wellness weekend but directly after the first night we made check out and left this hotel. The hotel is from 3 house and u don’t get information in which you are. You have to go and ask in every each until you find out in which one you get the room. The hotel stuff very unfriendly and they don’t speak English or German. Actually no ones speak English and German in this Hotel , neither the manager. You don’t get to hear like “ hello , Welcome or something like this” Breakfast definitely not good. They don’t offer even just simple scramble eggs. The eggs they offer are with milk and onion so if you don’t like them then you had a bad luck. There is only toast bread. Apple juice doesn’t taste like Apple. They don’t offer musli just a cornflakes. The coffee they offer only filter coffee so if you want something different then you have to pay extra. The cleaning lady’s they just went inside to room at 07.00 am when I was sleeping then they repeat it again at 09:00 am , without knocking at door without saying something. This hotel is promoted like wellness hotel but is definitely not a wellness hotel. This hotel have a 1 small pool , 1 small sauna and whirlpool which fits 3 people and that is all the wellness for more over 100 people. So if you are lucky after 2-3 hours you may be able to join the spa. After the terrible breakfast and we saw what is the Spa in the hotel we understood we wouldn’t be able to have a nice Spa Weekend as actually we plan and thats why we booked this hotel, because there are 100 other guests in this hotel waiting to join the Spa. We made check out. We spoke to the Manager from the hotel that they can’t promote as Wellness hotel with so Less for so many people , that we are disappointed and not happy with this hotel but she wasn’t interested Actually and she barely understood what I was talking about. I asked to receive the refund because I am Leaving but she lie to me.
Tốtthg 11 20197,0
The staff were great and as helpful as possible. The English wasn’t that great but I find that to be expected. The room was very clean bathroom was exceptional as well. All the facilities/ houses are connected under ground so that was neat. No need to go out in the cold. Loved that this place felt as though we were set back in time a few decades. The vibes were very calming.
Housekeeping knocked and then immediately opened the door without an chance to respond. . I found this odd and a bit uncomfortable. We didn’t think to lock the chain because we were not staying long but did so when we got back and again house keeping did the same thing in the am.
Tốtthg 11 20197,0
Comfort in the room , very clean.
Personal at the brakfast room. Thy try to be quick but its looks like in the mess. Every 3 sec. Sombody coming to check are you finish. Me personaly make nervose.
Tọa lạc tại trung tâm Karlovy Vary, Spa Resort Sanssouci cách Nhà thờ St. Mary Magdalene và Nhà hát Thành phố Karlovy Vary 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
8,2 Tuyệt hảo
dựa trên 2.562 đánh giá
Sự thoải mái
Nghỉ dưỡng/thể thao
Những điều cần biết
- Dịch vụ thân thiện
- Thức ăn ngon
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Spa Resort Sanssouci
Những thắng cảnh phổ biến nhất
- Mary Magdalene Church 0,5 km
- Karlovy Vary Municiple Theater 0,6 km
- Museum of Karlovy Vary 0,7 km
- Mill Colonnade 0,9 km
- Diana Lookout Tower 0,9 km
- Mill Colonnade 0,9 km
Phương thức giao thông
|Carlsbad Karlovy Vary||2,5 km|
|Praha (Prague) Václav Havel Prague||98,6 km|
|Kurort Oberwiesenthal||23,2 km|