Hotel Etnea 316

Location very good. Staff friendly. Room spacious.

2 flights of stairs to reach hotel entrance. Our room faced the main road and was very noisy.

This was by far the worst place in our two-weeks holiday in Sicily. We only stayed for a night, but we soon knew it has been a wrong decision, even more considering the expensive room price. We never felt comfortable at this pension: the place was dark, everything looked as it has not been renovated (at least) in the last fifty years, we were insisted several times not to pay with credit card, and had then no warm water in the morning. And as we complaint, the man at the reception told us it was impossible... without even bothering to check. We could not believe that this 3-star hotel (you better call it a motel or a pension) had an average evaluation of 8.8 points. There must be a something wrong. But then, after going home, we got a slimy email from the reception telling us to evaluate it with, at least (!), 4 stars not to lower the average. In all my years traveling around Europe no hotel and nobody had ever dared to tell me how many points to give them. A bad experience and a total loss of money.