Khách sạn ở Charleston nằm gần sân bay French Huguenot Church

Ưu điểm: Staff was friendly and extremely helpful. Location is fantastic

Ưu điểm: Service was outstanding and room service excellent delivery ,presentation.location ,complementary bicycles and we bike all around town !!

Ưu điểm: This was one of the best hotels we have ever been to. The location is superb, right in the center of the French Quarters. Amazing staff and beautiful facility/rooms. I would recommend this to literally everyone, we loved it here.

Khuyết điểm: Nope, everything was perfect.

Ưu điểm: Impeccable service for the staff. The rooms were lush. We especially loved the wine and cheese reception.

Ưu điểm: Location Service Professionalism Cleanliness

Khuyết điểm: Not at all

Ưu điểm: Great location in the middle of the historic section. Friendly staff, exceptionally clean room. Bed was very comfortable and room was quiet. Wonderful breakfast!

Khuyết điểm: Nothing

Ưu điểm: Convenient location right in the middle of the historical Charleston. Friendly staff always ready to help. Comfortable bed. Good breakfast. Great daily wine and cheese in the late afternoon.

Ưu điểm: Other than its location, the staff was friendly and professional. This was our second stay at this property and when we return in the future we will surely stay at the French Quarter Inn!!

Ưu điểm: The staff were outstanding and made us feel very welcome

Ưu điểm: CENTRALLY LOCATED. KNOWLEDGEABLE AND FRIENDLY STAFF. AMENTITIES OFFERD ABOVE AND BEYOND EXPECTATIONS.

Ưu điểm: The customer service and quality care of guests.

Khuyết điểm: None

Ưu điểm: Friendly, helpful staff. Each morning complimentary breakfast that far surpassed my expectations. There were so many options and everything was delicious. Wine and cheese and more every early evening as well as cookies and milk nightly 🙂

Khuyết điểm: I have no complaints... only compliments

Ưu điểm: Breakfast was great! The location was excellent. The Inn was quiet. Housekeeping did a great job. Room was always cleaned after a morning out. Turn down service was a nice perk. Always provided new towels at turndown service too. Just a lovely, all around Inn.

Ưu điểm: On the top of hotels in which I have stayed. My friends and I all agreed that we love this hotel!!

Khuyết điểm: The only complaint, which is so minor it is hardly worth noting, was the phone system was not working correctly. We could call out, but the receiving end could not hear us. Lucky for us we all had cell phones.

Ưu điểm: We were quite pleased with the hotel amenities, staff professionalism, and its atterntion to details. It is a luxury hotel with an international flavor.

Khuyết điểm: Our one comment for change is to change the Church Street address. It is quite difficult to find it.

Ưu điểm: Proximity to the historic sector; room comfort,staff hospitality; Charleston is beautiful

Khuyết điểm: Meal quality & service at Tristan was below expectations

Ưu điểm: We enjoyed having the extras included in the price of the room. The champagne upon arrival, afternoon wine and cheese, coffee and cookies in the evening and the continental breakfast were a delightful bonus.

Ưu điểm: The facility is beautiful and the staff is pleasant and extremely helpful.

Ưu điểm: Great location to see so much of the beautiful city. Staff were very helpful, hotel is first class. Wine and cheese gave us a chance to meet some other travelers and share experiences.

Ưu điểm: Everything! It was wonderful.

Khuyết điểm: Address shows, "Church Street", but entrance not on Church.

Ưu điểm: Staff was pleasant, hotel was very clean, location is great, they even have a service that drives you to town should you need it. Fantastic place.

Ưu điểm: Very clean and well maintained newly renovated federal building into a modern and stylish hotel. Service is great and they will drive you in a Volvo to any downtown location and drop you off. Great walk ability to nice restaurants and shops. Rooftop bar and lookout is fabulous. Room service was excellent.

Khuyết điểm: Rates go up considerably on weekends. Parking is expensive at $40 a night.

Ưu điểm: Greeted with rose water cold towels and hibiscus tea upon checking in.

Khuyết điểm: Was told their roof top bar was packed and standing room only. Said this was okay and when we got up there it was pretty empty and there were palmetto bugs (cockroaches) running on the ground.

Ưu điểm: The ambiance

Khuyết điểm: Nope

Ưu điểm: Great location with Upper King becoming such a great restaurant area

Khuyết điểm: No

Khuyết điểm: Breakfast and service at the restaurant were terrible but the hotel was great overall.

Ưu điểm: Fabulous hotel in a great location with 5 Star service. The rooms are very nice but the customer service is amazing. The concierge, lobby staff, drivers and housekeeping exceeded our expectations and made our stay in Charleston perfect.

Ưu điểm: The valet staff are outstanding! Give them all a raise. They were so helpful and thoughtful. They made our stay.

Khuyết điểm: Room service charges

Ưu điểm: Great location. Amenities nice.

Khuyết điểm: I think $36 additional p/n for parking is a bit much, especially when you can see your car parked 10 ft away. Most staff went out of their way to be friendly...1 concierge was efficient but not very personable....guess anyone can have a bad day.

Ưu điểm: the hotel is beautiful - located in the midst of all entertainment options in Charleston. Valet and complimentary car service were quick and friendly.

Ưu điểm: Great location. Super clean room, and hotel.

Khuyết điểm: Had to call several times to have things brought up to the room, or car pulled up on the valet. I’m sure it was just busy due to the holiday, but regardless some things never ended up getting done.

Ưu điểm: Service was excellent

Khuyết điểm: Room was rather small. A bit more space would have been helpful.

Ưu điểm: Staff was pleasant and helpful. Doug at the desk was very helpful. Breakfast nice touch.

Ưu điểm: Clean property and a great location.

Khuyết điểm: Wish it had better water pressure in the shower.

Ưu điểm: Everything! The staff was great, everything was exceptionally clean. The breakfast that was delivered every morning was great. I would definitely staff there again

Ưu điểm: Great location

Khuyết điểm: I was really looking forward to our stay and what I envisioned and what we got were totally opposite. Rooms were not clean, entrance ways and garage area were dirty. major construction going on right across from our rooms. For what we paid for these rooms there are many other hotels in Charleston that are nicer.

Ưu điểm: Everything was perfect, the beds are the best, we enjoyed meeting other guests in the hotel during the happy hour reception, great conversation.

Khuyết điểm: What is there to dislike

Ưu điểm: Breakfast delivered to your room and the view were my favorite parts. I can't wait to go back! Every little detail of this hotel is well thought out. Loved it! 5 stars!

Khuyết điểm: What's not to love about this place? No changes. It was perfect!

Ưu điểm: This is a 5 star and beyond hotel...if you are looking for an amazing stay my family and I rave about our experience...the location allows you to walk to most all shopping areas....harbor views are excellent....all amenities great...wonderful staff!!!

Ưu điểm: Awesome location and great views!

Khuyết điểm: Nothing

Ưu điểm: Excellent hotel in the heart of the historic district.

Ưu điểm: Great breakfast and amenities, wonderful and quiet location.

Khuyết điểm: The room was dirty, especially the bathroom, counters, table and desk.

Ưu điểm: Beautifully clean and well appointed. Convenient for walking around historic Charleston.

Khuyết điểm: Sadly, this “inn” is not much more than a glorified motel. There are minimal facilities outside your room. Breakfast is served on a tray in your room, two small communal area or the rooftop terrace (weather providing) which wasn’t particularly pleasurable. Staff good but nothing special. This place really doesn’t know what it is. And at $350 for a night, I would expect something specially. We did not receive anything special during our stay.

Ưu điểm: Friendly, welcoming staff, fabulous location, fantastic view. Despite COVID the hotel offered an in room complimentary continental breakfast. Exceeded expectations in all areas providing southern hospitality in these challenging pandemic times.

Khuyết điểm: Construction nearby has the adjacent grounds in a mess, but this is no fault of the hotel’s.

Ưu điểm: Location was great, loved being able to walk to dinner. Staff very friendly and service was wonderful.

Ưu điểm: Location was great, very clean, and staff was very friendly as well. Free coffee/tea and fruits throughout the day was a nice bonus as well.

Ưu điểm: This hotel has a GREAT location in Charleston for exploring the area. The people there at the hotel were very nice and accomodating. The room was oversized and the bed was comfy. We loved it.

Khuyết điểm: Everything was great!

Ưu điểm: Everything!

Ưu điểm: Location and cleanliness

Ưu điểm: Checking out

Khuyết điểm: The room smelled HORRiBLE upon arrival and had to immediately drop our bags for them to clean again.Then the fire place broke requiring maintenance to come twice. At 4am the vent fan started making loud noises forcing us to move rooms at 430am. Bad!

Ưu điểm: Resturant was awesome! Barkeep Cory was friendly and made great drinks.

Khuyết điểm: Nothing

Ưu điểm: Location and historic nature

Khuyết điểm: Price point. Honestly expecting more for cost.

Ưu điểm: Very comfortable and elegant hotel. Perfectly situated in historic Charleston. Excellent staff. Extremely clean.

Khuyết điểm: The view from my room (onto a side street / office building) was quite drab.

Ưu điểm: The historical setting

Khuyết điểm: The outside noise all night

Ưu điểm: Good location. Historic

Khuyết điểm: Bed could have been more comfortable

Ưu điểm: Very courteous and accommodating Staff, the room was spacious and well appointed! The location is second to none!

Khuyết điểm: Lighting was a little low in the main bedroom. And while there were plenty of pillows, the mattress was mediocre.

Ưu điểm: Great location, superior service.

Khuyết điểm: Room was too close to the front desk.

Ưu điểm: Staff

Khuyết điểm: Not really

Ưu điểm: This hotel is in a very good location, near restaurants, shopping, historic buildings, etc. The room was large and comfortable.

Khuyết điểm: There was no warning on the website about the valet parking, the only parking available at $35 per day! There was no free breakfast. It was good, but it wasn't free.

Ưu điểm: Location

Ưu điểm: Staff, facility and location

Khuyết điểm: Bed was a little hard and pillows (probably could have asked for different ones) Parking is 37.00 per night, but it’s on the site

Ưu điểm: Staff was very friendly. Elevator was always quick.

Khuyết điểm: I reserved a king room with balcony months in advance but it wasn't available for us. We were given a room with two queens. The lighting in the bathroom was too harsh...take it down a notch.

Ưu điểm: This hotel is in a great location; walking distance to everything! Its been newly renovated so its auper clean and the beds sleep amazing! Will be my top pick the next time we are in Charleston.

Ưu điểm: Location, Cleanliness, and staff were great!!

Khuyết điểm: I was mysteriously double charged and no one seemed to know why. Very disappointing considering this was otherwise a very nice stay.

Ưu điểm: Location is perfect for everything! Looks and feels like a boutique hotel.

Ưu điểm: Employee's were friendly and helpful.

Khuyết điểm: The rooms were not the cleanest I've seen for a Courtyard also elevator was down to 1 which made for long waits and use of the stairs required.

Ưu điểm: The noise level was terrible people were yelling and throwing things had to call front desk several times

Khuyết điểm: The walls are thin and you can hear other people through the vents and walls

Ưu điểm:  

Khuyết điểm:  

Ưu điểm: Big room and bathroom, and clean

Khuyết điểm: Expected free breakfast.

Ưu điểm: Walking distance to most attractions

Khuyết điểm: none

Ưu điểm: Kevin and Natalie are fabulous resources as Concierge team. I have never had such incredible service, care, patience and weath of information given to me at a hotel before (even fancier and more exclusive places). They are friendly, nice, down to earth, organized and made the visit to Charleston what it was

Khuyết điểm: Would like really good coffee in the room and in the lobby

Khuyết điểm: I did not feel like the rooms were being cleaned enough considering we were in a pandemic. The first room we checked into wasn’t even cleaned yet . The second room there was still garbage in the bathroom can . The breakfast was terrible . I understand they cannot do hot a normal breakfast due to covid but they have little baggies with granola bars and packets of oatmeal . I would have much rather pre wrapped muffins bagels etc .

Ưu điểm: It was a very nice place to stay, but it the noise, the constant banging and screaming of kids, barking dogs, laughing people at all hours (I’m not exaggerating to mention this was at full volume well passed midnight) just ruined any chance of enjoying the hotel. We had to wear ear plugs to sleep and it was still a war zone at all hours.

Khuyết điểm: As above - the reason this reflects on the hotel is because I talked to the staff about it and they did nothing. So I won’t b back, but the obnoxious, rude, inconsiderate “guests” they seem to enjoy can have it all. I’ll never go back.

Ưu điểm: This place is awesome. Great staff and it's within walking distance to everything!

Khuyết điểm: Couldn't enjoy the restaurant due to Covid-19 restrictions (which is nobody's fault). The staff still offered a bagged grab and go breakfast. I just would like to enjoy all of the amenities some day!

Ưu điểm: Not much

Khuyết điểm: The carpets in hallway and room were stained

Ưu điểm: Great location, clean, modern decor, excellent staff.

Khuyết điểm: Our room was directly across from the ice machine, which was so loud that you could hear it all the way down the hall. Consequently, we did not sleep a wink for the two nights we were there. Many people visited the ice machine at every possible time of night, and the constant roaring of ice as is clattered into their buckets made sleep impossible.

Ưu điểm: The high floor and the view out the window was amazing and relaxing

Khuyết điểm: Parking cost is terrible and wasn’t notified of the cost until arrival. Very dissatisfied with the amount for a two night stay especially if you had to leave and come back

Ưu điểm: new rooms and furniture

Khuyết điểm: they advertised that room includes "good breakfast". However we were just provided a few snacks (all of them with the sugar that we cannot eat). When we asked about "good breakfast" (which usually means hot breakfast or at least continental breakfast) they asked us to pay for it. When we tried to talk to the manager - he was extremely rude and unprofessional. The main his argument was "we don't care if you paid for a breakfast already. We don't care if you return or not. We don't care if you gonna leave a negative review". I attached a photo of "what they call a good breakfast" Also all rooms on 4th floor have extremely annoying noise coming from the ventilation. We couldn't sleep in our room and asked to change it. We tried a few rooms on the 4th floor and all of them were the same (speaking about this noise). We were moved to the 6th floor eventually where the room was quiet.

Khuyết điểm: Parking is expensive. $34 to valet or $18 Max per day only if the car doesn't move from the garage. Otherwise, $2 an hour. If I would have known this, I would have booked elsewhere. Walls are thin. Could hear everything next door to us.

Ưu điểm: Clean, close to many attractions,bars, restaurants. Friendly staff

Ưu điểm: Walk to everything I

Ưu điểm: I love the Hyatt, very reliable, clean and comfortable. This hotel is in a fantastic location!! Walk out the door and enjoy all of Historical downtown Charelston.

Ưu điểm: Location lots of potential at the hotel.

Khuyết điểm: Cleanliness, staff did not go the extra mile for the guest,example room service and towels could still be delivered to the room without contact.

Ưu điểm: Location and view of poof and porch

Khuyết điểm: No Complimentary wAter - loud guests in hall

Ưu điểm: NA

Khuyết điểm: Dining room service not clear, granted covid pandemic, but needs to state if host seating etc

Ưu điểm: Location was good

Khuyết điểm: No staff - no services. It was like self-storage - we had to take care of ourselves. Minimal room service, no room cleaning, no coffee, no bellman! The corporation must have decided that they could get away with blaming Covid-19 for not providing staff for normal operations.

Ưu điểm: Location uptown and a pool on the property

Ưu điểm: The rooms were small there was no refrigerator and no parking. Other than those items the Hotel and staff were terrific. The area is perfect and convenient to everything downtown. We new some places were not going to be open but still enjoyed our stay

Khuyết điểm: My only issue was the size and there was no hot water for a shower! In all fairness, we checked in late and checked out very early so we didnt bother calling the front desk.

Ưu điểm: Excellent location! Walking distance to many highlights within Charleston—tours, Rainbow Row, Waterfront Park, markets, shopping on King St., and close to some of the most amazing restaurants. When staying, make sure you visit Eli’s Table (one block away) for any meal of the day! We enjoyed the hotel pool and patio area—clean, spacious and scenic.

Khuyết điểm: While the location is excellent, and the hotel lobby & courtyard are visually appealing, the rooms leave much to be desired. Even with a balcony view, the room was a bit dark and dreary. Our tub did not drain for several hours after each use (but was fixed by a friendly staff member a few hours after I called the problem in. They gave us a room down the hall to use in the meantime). The sink handle in the new room broke and the water ran constantly. The walls are thin and you can hear all conversations. The guest service is hit or miss. We had great interactions with some of the staff who were both pleasant and accommodating, and other experiences with staff who were quite the opposite. Overall, I’d choose this hotel again for location alone, but if you’re going to spend a lot of time in your room, your money would be best spent elsewhere.

Ưu điểm: Location in the heart of Charleston. Spotlessly clean!

Khuyết điểm: Appears to be looking a little date; could do with a facelift.

Khuyết điểm: Coffee in room not very good and no room service due to COVID. My corner room was smaller than I expected

Ưu điểm: Location

Khuyết điểm: When dealing with the front desk staff and on duty manager not providing adequate customer service as it relates to hotel policies. Dry disappointing and will not return or recommend this hotel to any one!

Ưu điểm: Location

Khuyết điểm: Beds are tiny, had double queen room and they are just a size bigger than a twin.

Ưu điểm: The location was good.

Khuyết điểm: There was only valet parking for this hotel and no site carpark. We expected the usual Holiday Inn Express facilities eg. refrigerator and complimentary breakfast but had neither of these. The room was small and we did feel like the poor relations having booked through Booking.Com.