Hampton Inn & Suites Cincinnati/Uptown-University Area

Clean, comfortable, most of the staff was friendly and accommodating. Larger room than I expected, convenient location to visit UC. Once I actually got into the room, I was happy with everything.

Some staff weren't as helpful or welcoming. Poor communication: I arrived at 10:00 am and asked if they had anything available yet. They told me they were fully booked and check in was at 11:00am. Reasonable, so I sat and waited in the dining room area across from the front desk. 11:15 comes around, nobody has said anything yet. I go up to the desk and ask for an update and they tell me nothing will be ready until 2:00pm. Essentially, I had been sitting there rather than walking the city. They took down my number and said they would call me as soon as something was ready. I left at 11:30 and had events at UC from 2-5:30, so I didn't come back to the hotel until almost 6, but nobody ever called me.

Room was comfortable, not too hot or too cold when we came in. The bed was comfortable. Bathroom was HUGE with a tall shower.

The website did not inform us we would have to pay for parking on site.

comfortable bed, quiet despite being busy, great breakfast, convenient location

can't think of anything