Khách sạn ở Châu Hải

Ưu điểm: Can’t ask more - the experience we had is absolutely gorgeous! The facility is new with all the latest technology, the bed is comfortable and the view is stunning where you can see the new bridge. What’s even better is their service. The staff are professional and mindful, in particular, Allen Shi, the chief representative of China Golden Key. As a member of China Golden Key, he has relationship with Chimelong SeaWorld and helped us to get free room upgrade and other services there. Highly recommended if you are after a great hotel experience. You can also contact Allen.

Khuyết điểm: Nothing

Ưu điểm: Many thanks to Ms Maxine Meng who followed through my request so conscientiously.

Ưu điểm: Great location, close to Bar Street, beautiful view

Ưu điểm: The view and the bath

Khuyết điểm: No baby cot is arranged

Ưu điểm: Good location if you wish to go to Macao as well

Ưu điểm: The breakfast spread is good and location is easily accessible.

Khuyết điểm: The coffee and tea are quite light. There isn't any coffee aroma.

Ưu điểm: Not able to arrange the breakfast on the spot.

Khuyết điểm: Staff no heart solve customer request.

Ưu điểm: Bed comfortable , nice view , wide room

Ưu điểm: Would like to have welcome drinks or special offer of free breakfast.

Khuyết điểm: Very good ambience, excellent service and good location.

Khuyết điểm: A great hotel but....the staff's English is very poor. Reception, restaurants, bar - we experienced problems with communication everywhere. It is a very strange and unexpected situation for an international hotel.

Ưu điểm: The breakfast was exactly the same for SIX days :). The floor in the Feast restaurant is so uneven, many customers tripped. No serviettes or condiments on the table and if you asked for any condiments or serviettes you waited for ages.

Khuyết điểm: The front desk staff was extremely rude and unhelpful. Upon check-in they told us that our booking was cancelled, although I had the confirmation on my phone. They then said that they do have a room at a higher rate.

Ưu điểm: Amazing harbour view, staff was nice, chinese architecture at lobby was kind of special

Ưu điểm: Excellent hotel, and super breakfast for all tastes, highly recommended. Also in a good location

Ưu điểm: Clean and fancy room. Comfy bed and shower. Good location with shopping and restaurant surrounding. Good buffet breakfast with western food.

Khuyết điểm: Nill

Ưu điểm: A great location, in the shopping plaza with something for everyone. close to everything in Zhuhai.

Ưu điểm: Staff extremely helpful with booking ferry to Hon Kong. Hotel is located at en excellent up marked outdoor shopping mall.

Ưu điểm: Breakfast with wide variety of choice. Shower gel, shampoo toiletries Friendly welcome with complimentary chocolate and fruits. Very helpful staff at lobby in helping with taxi arrangements

Ưu điểm: Comfortable rooms, good service, excellent breakfast buffet with good range and variety.

Khuyết điểm: None

Ưu điểm: Bathroom is big and has a round bathtub which is really nice. Service Staff is friendly and helpful. Spa facilities is right next to the hotel Port Shopping Plaza is a short taxi rider away which cost 10 Yuan. You can also walk - approx 30 min.

Khuyết điểm: The room has cigarette smoke smell even though it is a non smoking room The round bathtub while really unique and nice - but the drain stopper is not air tight - so water still leaks through the drain and takes a longer time to fill up the tub and waste water. It is late at night and I really don't want to ask someone to come to my room to fix it when I am halfway through a bath.

Ưu điểm: Great Hotel, at great location, but you can hardly find anyone speaking english. The room is excellent, spacious and clean, the price is reasonable and there is a (pricey) Spa belonging to the same hotel.

Khuyết điểm: People speaking english.

Ưu điểm: Cleanliness, comfortable bed and pillows

Khuyết điểm: Staff at the spa pestering for services to earn extras or tips

Ưu điểm: Breakfast is good! Bed is comfy! Good value for money!

Khuyết điểm: The room has no view.

Ưu điểm: room is spacious, super comfort and staff are lovely.

Khuyết điểm: not easy to get there but convenient to everywhere , i realized that as long as taxi driver spot the name of hotel, they will straight offer a higher rate instead of according miles calculation, terrible.

Ưu điểm: Fantastic variety for breakfast. Great location with many cheap seafood restaurants within walking distance. The 24hr spa next door was fantastic and the service there was superb compared to spas in Australia for prices that were 1/10 the price. A 90min massage costed around $50 Australia for a chinese doctor. It appeared to me like a legit massage spa place with signs in rooms saying the forced tipping and sexual requests were not tolerated. Also the free on demand shuttle van to the Gong bei Port was handy. Clean rooms good showers

Khuyết điểm: No pool. The one advertised was actually in the spa next door and divided into male and female. Chinese patrons were also often fully nude in the dipping pools. No signs in English and most staff did not speak English which was ok for us as we can speak mandarin but if you don’t I would advise a good translator offline app.

Ưu điểm: The Hot Bath and Resting Lounge is very good facility service for non local tourists like us. Is a unique and fabulous experiences.

Khuyết điểm: Should allow hotel guest to have unlimited access to the Hot Bath daily, or at least twice per day. There should be detailed information on the hotel shuttle bus exact pick up point on the Website. Or at least reply when email enquires.

Ưu điểm: very good localisation in the city

Khuyết điểm: they don't take into account my booking done with booking.com. Normally no need to pay before on the website so they have cancel my room. But they offer to me a upgrade one to compensate this disagreement

Khuyết điểm: The restaurant is not good.

Ưu điểm: The room was very big and the bathroom had great appliances. The staff were friendly. The location was ok however we did use DiDi (the taxi app) to get around. There are also a lot of OFO bikes that you could use. The area did have some nice places to eat.

Khuyết điểm: This hotel caters for Chinese guests only. We speak a little Chinese but it would be hard if you didn't. The bed was very hard. The swimming pool, tennis court and mini golf were all out of action and in need of serious repair, please see photos I have included. The breakfast only catered for Chinese appetites, but there was a lot of food to choose from. It's not a bad hotel but I think if we came to Zhuhai again we would stay somewhere more western or in Macau as there is much more going on there.

Ưu điểm: Breakfast was good

Khuyết điểm: Very old hotel,needs renovation.staff in parking lot are a bit rude, and need better supervisions and training

Ưu điểm: Room is very big and comfortable. Bathroom, towels and the room is very clean. Location is good. 10 mins away from border to Macau. 10 mins away from ferry to Shenzhen. Staffs are friendly and helpful. There’re lots of shops and restaurants around. And buffet breakfast is great! Nice hotel is general

Khuyết điểm: Nothing

Ưu điểm: Near the main avenue come from Macau

Ưu điểm: The hotel was nice and clean hotel. The personnel is very welcoming and speaks good English which not as common as one might think! We were nicely upgraded to a bigger room. The room was very spacious and clean, the bed was comfortable. There is a shopping mall with nice restaurants and Decathlon shop just 10 minutes walk from the hotel.

Khuyết điểm: Unfortunately the air conditioning does not turn in heater mode, so the room was cold during the night. It's mostly the case in hotels in south China, we got an extra blanket brought to the room in the evening so it was. But that remains par of the cons.

Ưu điểm: The staff attention

Khuyết điểm: The A/C was not cool enough

Ưu điểm: Nice big comfortable room with good shower facilities, reasonably good view. Great restaurant on 29th floor with great food and good service.

Ưu điểm: Staff was fantastic. Helpful and knowledgeable.

Khuyết điểm: Food is awful

Ưu điểm: Facilities comparatively new

Khuyết điểm: Breakfast was not as good as described in the review

Ưu điểm: Good Location, breakfast

Khuyết điểm: We wanted to stay for a few days but decided to cut it short our stay with this hotel. When we told the front counter staff on our intention, She BS me that it was not possible to change as it was an arrangement made between us and the online platform. We subsequently asked to speak to the manager and he reverted it was possible to allow us to check out. Had we not persisted further, we would have no choice but to continue our stay with this hotel. The front line staff (I will be able to recognise her in person) who tried to BS me ought to be honest and tried to solve our issues rather than "BS" us knowing that travellers like us know our rights and have travelled extensively to many countries. This left a very bad impression of this hotel though the manager tried to help us. Perhaps more training need to be given to these front line counter staff on how to deal with different situations and strike a win-win situation.

Ưu điểm: Very comfortable bed

Khuyết điểm: No bar to have an alcoholic beverage?

Ưu điểm: Great! Excellent!

Khuyết điểm: Bathroom room hot/cold water difficulty make adjustment.

Ưu điểm: The price is good and the service also good!

Khuyết điểm: No one responded

Ưu điểm: Breakfast spread was good except the hot food & beverage like soy bean were hot enough.

Khuyết điểm: The slightly raised platform near the window is very Hazardous...my hubby and brother-in-law, Mr Jimmy Tan hurt their toes when they got up middle of the night to pee!! Also the wash basin in the middle of the room is unfriendly...not enough space to put our toiletries, no socket for blow drying hair!! The socket for the hairdryer is Not near any Mirror!!!

Ưu điểm: Convenient to shopping . Close to Macau and the Zhuhai Hong Kong ferry terminal.

Khuyết điểm: Traffic to get in and out of the hotel.

Ưu điểm: Good location

Ưu điểm: Ks lớn mà lễ tân kg có cái sofa cho khách ngồi đợi

Khuyết điểm: Thang máy rất chậm

Ưu điểm: The services are excellent. Each inquiry or request had a prompt resolution. The service was timely and the staff are polite, friendly and professional. I have stayed in many different hotels including Pullman, Sheraton, Hilton, Hyatt etc in Australia, the service in this hotel is comparable. We were very impressed with the hotel and service. Good value for money. Highly recommend.

Khuyết điểm: N/A

Ưu điểm: Okay thanks

Khuyết điểm: Room service

Ưu điểm: It is a nice choose if you are trvelling as a group of people cos apartment can be offered. Also, the hotel is very helpful with the special requests.

Khuyết điểm: It is a little bit complicated to link to the wifi, and the connection to the internet will be gone early in the morning on the day of check out. Still, it is a nice stay overall.

Ưu điểm: Good value for money. Stayed in a 2 bedroom apartment with family. Walking distance to all that was needed. Room service was fantastic. I left some wet clothes hanging in bathroom and when returned they were placed on a drying rack by the window to dry. When leaving concierge ordered taxi and ensured I wasn’t ripped off. Would definitely return.

Khuyết điểm: My leg is itchy after a night stay in the hotel I think some insect is biting me.

Ưu điểm: The location was perfect

Khuyết điểm: The beds are very hard we failed to enjoy our sleep

Ưu điểm: A great location right across from young mix mall and always lots of taxis around. A nice coffee shop on the first floor. Rooms were clean and comfortable.

Khuyết điểm: The bathroom had a glass wall that is see through.

Ưu điểm: Strong wifi, big and new bathroom, good location

Khuyết điểm: There’s no non smoking room.

Ưu điểm: Convenient location with bus stop within walking distance. Staff are friendly and helpful. Value for money.

Khuyết điểm: Not really.

Ưu điểm: -Price/quality -quiet -free parking

Khuyết điểm: Location - a bit far from gongbei

Ưu điểm: very clean washroom, it is very important for me

Khuyết điểm: yes

Ưu điểm: Opposite to a shopping center . Clean. Friendly staff.

Khuyết điểm: Nothing

Ưu điểm: staff was courteous and went out of their way to help us

Khuyết điểm: Breakfast was mediocre, can certainly be improved.

Ưu điểm: Comfortable bed Breakfast

Khuyết điểm: Not much around and was not notified of the pool being empty

Ưu điểm: Clealiness and Room view

Khuyết điểm: Staff does not speak English seems like only those who are in shift leaders as front desk speaks only.

Ưu điểm: location = easy to find comfortable couch / reading corner in the room

Khuyết điểm: slow wifi connection breakfast below standard compared to other hotels in Zhuhai "bar" in the lounge = not a pleasant atmosphere to relax hardly any shops/restaurants within walking distance

Ưu điểm: The room is really spacious.

Khuyết điểm: The variety of food for breakfast can be more.

Ưu điểm: Everything was fine

Khuyết điểm: The location is too far and no amenities in the surrounding

Ưu điểm: New hotel

Khuyết điểm: Hotel does not accept American Express cards. Very surprising for a Hyatt and highly inconvenient.

Ưu điểm: Spacious room and bathroom. Clean and neat. The staff are nice. The gym and the equipments are in pink, perfect for girls!!!!

Khuyết điểm: Location is not very convenient, the the variety of food in breakfast buffet was not much. The bathroom light was out of order at the second day of my stay. There was only a very small store close to the hotel.

Ưu điểm: Relatively expensive, small but comfortable room. Good bathroom with lots of extras. Staff very friendly and helpful. About 15 minutes walk from the seafront. Lots of good, cheap restaurants less than 10 minutes away.

Khuyết điểm: It's always nice to have somewhere to relax in the evening, such as a bar or restaurant, but then if the hotel had those facilities it would cost more and anyway there are plenty of alternatives near by.

Ưu điểm: Close to the Macau border, really convenient to reach out (about 10min by taxi) and also close to the seaside. The staff is nice and possibility for late check in.

Khuyết điểm: The bed is a bit hard. Not so much choice for a western breakfast style.

Ưu điểm: Location ok, near to Gongbei Plaza underground, but have to take taxi cost RMB10. Restaurants near hotel, also side lane market and small eateries besides hotel

Khuyết điểm: Hotel does not have "dim sum" restaurant

Ưu điểm: Aromatherapy is good. Also near Gongbei Port which is very convenient. Room was clean and modern.

Khuyết điểm: Too many light interruptors, but seems to be common in China.

Ưu điểm: Clean room with all amenities needed.

Khuyết điểm: Not much information to help with our enquiry for getting a ticket to hong-kong airport by bus.

Ưu điểm: Only 10RNB taxi from railway station. Easy walk to waterfront and into the markets etc by town.

Khuyết điểm: Beds very hard but asked for mattress topper which helped. Hotel map hard to understand they definitely need a traveler friendly one with more street details.