Khách sạn ở Niagara Falls

Ưu điểm: We loved the breakfast buffet and the amazing view that came with it. The staff was very friendly, helpful, and professional. We enjoyed access to a rooftop pool with a picturesque view. We appreciated the central location.

Khuyết điểm: Stairwells could be cleaner. Pool could use attention throughout day - was a bit dirty with debris by end of day. Shower was nice, but it needed a better holder - razor kept falling thru. Price was a little high for interior room with no natural light.

Ưu điểm: View and location were perfect

Khuyết điểm: All 4 duvets were filthy. They had no feathers, hard clumped balls and when you held to the light it looked like mould. They told me it wasn’t mould but made me ill just looking at how filthy they were. Parking and check in together took 55mins!

Ưu điểm: The location and the amenities. The room was clean.

Khuyết điểm: Would have preferred a door or curtain on the shower but its cool.

Ưu điểm: The concierge was exceptional he provided assistance when ever needed. Chef in the Fallsview Restaurant was exceptionally good, not only the food but he sang as he worked demonstrating his love for his job. Location was great.

Khuyết điểm: We were not told about the parking issue, this created a financial issue we were not prepared for. $35 per day to park, even in the hotel parking garage, was unexpected. This is something that needs to be addressed in travel web sites.

Ưu điểm: THE VIEW OF THE ROOM-

Ưu điểm: No breakfast Coffee at Starbucks was good

Khuyết điểm: No smoking

Ưu điểm: great view

Khuyết điểm: hectic check in as so busy

Ưu điểm: Location was great. Rooms were clean. We did not eat at the restaurants at the hotel except for the Hard Rock.

Khuyết điểm: Parking was pricey, and our room was kind of warm even with air conditioner turned all the way down.

Ưu điểm: i really would like to mention staff's name. there were very nice and helpful..

Khuyết điểm: everything was perfect without the weather.

Ưu điểm: It's within walking distance of entertainment and the falls. The restaurant offers a beautiful view of the falls.

Khuyết điểm: The staff was rude. I've traveled all over the world and found the front desk and valet at this hotel were the most rude hotel staff I've ever encountered. I want to forget the entire stay because of it. Definitely stay somewhere that wants your business.

Ưu điểm: Paid for a room with a view and got a room with a view only of you stick your face next to the window and squint and look left...staff said technically we still had a view lol.

Khuyết điểm: Everything

Ưu điểm: The room, the view, the tub, the food, the location and the staff!

Khuyết điểm: The elevators are frustrating. One side only goes to 12. The other all the way to the top. Invariably, when you need to go above 12 you more often than not get the one that doesn’t go there. It’s maddening

Ưu điểm: Clean room, professional staff, close to the action but in a quiet out of the way location.

Khuyết điểm: Bed could have been better.

Ưu điểm: Location

Khuyết điểm: Pool was over chlorinated and didn't feel heated like it said. Only 1 elevator in use as well. Couldn't see the falls either.

Khuyết điểm: My item was missing. Staff were defensive and not responsive. The floor was dirty, coffee sachets not enough for the family and table (furniture in the room) was wobbling. Hygiene items not enough for family of 5 despite the fact that they have information about our family size.The gym is nothing to write home about (few dumbbells and cardio machines?

Ưu điểm: I felt this hotel was good value for the price paid. The location was excellent. Due to the time of year (5 days before Christmas) the staff were able extend, by an hour, our parking time limits. I would not hesitate to stay at this location again.

Ưu điểm: Cleanliness and location

Khuyết điểm: No

Ưu điểm: Friendly staff.

Khuyết điểm: Poor breakfast.

Ưu điểm: Location was perfect for accessing the sites

Ưu điểm: Clean room,friendly staff,good location and great value for the money.

Khuyết điểm: Hotel was located on the top of a hill. Hard walk for a 63 year old.

Ưu điểm: Clean room

Khuyết điểm: Pool closed for repairs

Ưu điểm: Clean. Courteous staff.

Khuyết điểm: I thought the location was closer to the venue I was visiting.

Ưu điểm: We stayed here for 2nights and were so happy that we found this place! staff were excellent and theyre friendly. the front desk gave us a room upgrade for free, its big and clean since theyre not full pack. Only thing is their swimming pool, its under renovation so my daughter was not happy about it! but overall we its a wonderful experience. We’ll come back for sure!

Khuyết điểm: swimming pool is under renovation, they shouldve inform us before we checked-in. they should have lunch and dinner too in the restaurant, not just breakfast.

Ưu điểm: Location was awesome and quiet for the area.

Khuyết điểm: Did not like the thin walls...had a couple arguing for 2 nights and went to front desk. Couple left unhappy but we had a quiet third night.... no jacuzzi near pool... paid parking....12$ per night no free breakfast

Ưu điểm: The location is great.

Khuyết điểm: Its a pain to walk from the hotel to the parking garage. An indoor walk is possible but more trouble than its worth.

Ưu điểm: The amount of towels was great I felt that there was no shortage, there was tons of pillows on the bed, the room was very cozy and I liked the colour of the lighting and the theme of the room. The courtyard in the hotel was super cool, it was well decorated and coloured. The parking and roundabout was super convenient, having access to my car within a few steps was really great. The walkway to the waterpark was a very fun time and having the connection to the waterpark and the room was definitely a really great experience. The family atmosphere created at this hotel made for a great time that had myself and the family feel very included and not left out. The activities like movies and popcorn was really special and started the night off with a good vibe. Being walking distance to the falls and Clifton Hill was really overlooked. I didn't feel clustered by staying right in the smack of everything that I had a reatreat a safehouse to walk away to, it was so far away that I felt disconnected but just the right distance.

Khuyết điểm: The blankets in the rooms were very thin, the bathroom soap and lotion dispensers made it look very bulk and cheap so I didn't feel to comfortable using them. The window in the room had a crack in the glass at the very top and the faucet in the tub was not flush and looked broken. The bathroom floor was very cold and there was no exhaust fan. The hangers in the closet were different, I didn't like them. Hanging a heavy jacket was tough with the design of the hanger. Checkout with a waterpark at 12 was a little too early, I really think because of it being a resort that should be extended to about 2pm, as it would make a really great customer experience..

Ưu điểm: Loved the renovated hotel, it improved a lot since I last came here many years ago. Great family hotel even we came as a couple. Be prepared to wake up to screaming children running around the courtyard in the morning before they go to the Waterpark we didn't mind it, it was kind of funny! Didn't bother us at all but if you're looking for a quiet sleep in hotel don't go here. If you have a family definitely go here. Nice courtyards to host your birthday outside of your room or to chill in

Khuyết điểm: The bathroom soap dispensers all seemed a little empty. They didn't have little bottles just wall units so it was a little irritating to have an almost empty thing.

Ưu điểm: Nothing

Khuyết điểm: This hotel is rip off

Ưu điểm: Everything nearby, food , entertainment

Khuyết điểm: Rooms dated but clean, lots of room noise.. heard upstairs room until 3:00 am

Khuyết điểm: Terrible service, room wasn't properly cleaned (previous garbage from last person) noisy kids past 10:00 while I called front desk twice.

Ưu điểm: Close to Casino!

Khuyết điểm: Was too busy for me! One hour to check in was a bit much with my 86 year old mother. I was not aware of the local promotion going on at the time of booking.

Ưu điểm: Location is good

Khuyết điểm: Room is not clean still have dirty towel under the bathroom sink and table is dusty. Look the floor never vacuum. I hope the be is clean

Ưu điểm: There is an easy access to the Fallsview Waterpark and the kids enjoyed it.

Khuyết điểm: You can easily here the noise from other rooms as well as from the outside.

Ưu điểm: Access to the indoor waterpark

Khuyết điểm: Wifi was terrible Room was small There was an unpleasant smell like the carpet was not properly cleaned Nothing to watch on tv

Ưu điểm: Location and the option of the bunk beds. Convenience for family

Khuyết điểm: The price jump from $---- to $--- with all kind of fees they added. I was glad that I had space on my Credit card for adding that much more for 2 days and I have the rest of the trip to be book in a different hotel that did extra chafe fees. Pay later bad

Ưu điểm: The location

Khuyết điểm: Everything was extra money. We got there and we had a prebooked room but my dauggter brought a friend so now instead a 5 ppl we were 5 And a baby so they made us upgrade. That was an extra $80 per niģht even though the room was $ 75 per night. The 2 cars were $44 a night. The whole adventure ended up costing us $450 for two nights. The room's thermostat was not the greatest so we froze. We usually stay at the Victoria inn and we will deffinetly stick with it in the future. Parking is included and they are always happy to give you a crib instead of making you upgrade your room.

Ưu điểm: breakfast was good location was good , my room did not want i expected parking was not included, very expensive they charge me extra for a room that I did not like

Khuyết điểm: the room i booked i did not get they charge extra, the rooms are very small the beds are not queen size

Ưu điểm: The location and the staffs behavior

Khuyết điểm: Pool is dirty , hotel( specially washroom) is old.

Ưu điểm: Location

Khuyết điểm: Small room

Ưu điểm: Location was best. Receptionists were good.

Khuyết điểm: Room was too small.

Ưu điểm: Location

Khuyết điểm: Ended up costing an extra $60/room for park and resort charge

Ưu điểm: Free upgraded room to the 11th floor. Balcony. The shower head is amazing

Khuyết điểm: The rooms are small. There was nothing included. They didn't offer us the discount for the hotel resturant prime even though we ate there. They also didn't give us our wego passes or tell us about the credit for a family picture at the Hershey store.

Ưu điểm: Clean and comfortable. Good value for money.

Khuyết điểm: Room was quite small.

Ưu điểm: The restaurant with a view of the falls

Khuyết điểm: I paid for a queen bed and got a room with two very small child sized beds. When I asked why they said because they were sold out. I had several very large spiders in my room. When I woke I noticed someone had put something under my door with hiddenfees

Ưu điểm: Cleaning staff in hall walls were friendly. Location for casino access great.

Khuyết điểm: Wall separated from structure of building. Viable mold where separation is located. Ice machine broken. Smell of chlorine strong in room.

Ưu điểm: Location

Khuyết điểm: Recieved no room service, unmentioned resort fees, most expensive parking in all of niagara,

Ưu điểm: The bed was not firm . The charges that I incurred were not clear to me as there were two deductions exceeding 500$ that didn't anyway meet that discounted price that showed on the booking. Com. I would say misleading....

Khuyết điểm: Billing was complicated I paid upfront and then as I received another deduction. Why? And for what?

Khuyết điểm: We upgraded to a fallsview room. This meant we had to use a private elevator. Not really a negative, but odd in an inconvenient way.