Khách sạn ở Niagara Falls nằm gần sân bay Journey Behind The Falls

Ưu điểm: Staff was great, room was wonderful, various rooms to chose from and great restaurant on site! Best ever stay I have had.

Khuyết điểm: Nothing - perfect

Ưu điểm: Location and view of the falls.

Khuyết điểm: It was off season and no one to help with getting luggage to our room. On site no charge parking was hard to figure out where it was located. Only valet parking was offered on signage no mention that there was also no charge self parking available.

Ưu điểm: Location

Ưu điểm: The beds and pillows were the most comfortable EVER! Very clean and updated hotel. Staff,Amenities ,everything A+

Ưu điểm: I was expecting a certain room and when checked in it was not what I had booked but the attendant was really helpful and switch rooms great service

Khuyết điểm: Had some issues with hot water to fill the jacuzzi tub, no hot water for almost an hour, otherwise was good

Ưu điểm: The view and restaurant

Ưu điểm: Everything was good!!

Khuyết điểm: The pool temperature was too cold. The hot tub too hot.Please adjust a few degree.

Ưu điểm: Closest view to Niagara Falls

Khuyết điểm: Cleaning staff in adequate

Ưu điểm: Location

Khuyết điểm: Pool

Ưu điểm: The location was good.

Khuyết điểm: I had major safety concerns during my stay. The smoke detector was not working and the staff was unable to repair it. I was not offered another room. This situation was not only unsafe but also illegal. I will NOT recommend this hotel ever.

Ưu điểm: It was my birthday and they were so kind to leave me a bottle of wine and dessert. It was unexpected and very enjoyable. Thank you

Ưu điểm: Location

Khuyết điểm: It sucks we have to pay for parking plus are room...

Ưu điểm: location and friendly staff

Khuyết điểm: shampoo had been used

Ưu điểm: The staff was excellent!

Khuyết điểm: The hours of the swimming pool.

Ưu điểm: There is a cafe and restaurant in-house yet access to restaurants nearby is very easy, lots of choices

Khuyết điểm: Rooms are looking a bit outdated

Ưu điểm: Pool, welcoming cookies

Khuyết điểm: Waiting for checking

Ưu điểm: The hotel and over all experience was great will definitely be staying here again

Ưu điểm: Wonderful Stay and service !!

Ưu điểm: Beautiful lobby.

Khuyết điểm: It took us about 1 hour of trying rooms and getting new scan cards to get a non-smoking room. The third room that we tried was fine. We received no perks or consideration for our trouble. Nothing that made us want to go back to this location.

Ưu điểm: The staff was phenomenal! They helped us with getting tickets for maid of the mist and also allowed us to have a late checkout.

Khuyết điểm: Everything was perfect.

Ưu điểm: Room size was adequate.

Khuyết điểm: Overpriced for location. Did not feel particularly welcomed by check in personnel.Better choices available for same or less rate.

Ưu điểm: The front desk people were super nice. We had our reservation at another hotel cancelled and booked this one last minute. We were checking in and they hurried along so we could try and see the fireworks over the falls. So nice.

Khuyết điểm: Decor was quiet dated

Khuyết điểm: No air conditioning in room, could not sleep, too hot. Person at front desk was very rude when I brought it up. So my stay was terrible for the money I paid.

Ưu điểm: nice location close to many attractions

Khuyết điểm: check in time is late

Ưu điểm: Check in staff were so nice, really happy with our stay. Beds are really comfy and the jacuzzi was great.

Khuyết điểm: Soap and shampoo in showers were low.

Khuyết điểm: Extra daily charge.

Ưu điểm: The view from the room and access to restaurants on site.

Khuyết điểm: When the room was originally booked online the room showed the king suite Fallsview wth jacuzzi tub and when I went to checked in to the room there was no jacuzzi. The hotel changed my room to a king suite city view with a jacuzzi but no Fallsview. :(

Khuyết điểm: Got there at 1pm (asked for an early check in) was told when we arrived that our room was being worked on and that if we wanted to tour Niagara we could........they took my # to call when room was ready......called at 2pm and 3pm to see if room was ready we finally showed back up there at 4pm to check in and was told then that our room was ready.....I didnt like being lied to or fibbed into thinking we would get our room earlier then check in time.

Ưu điểm: Nothing

Khuyết điểm: There was hair in my shower and due to a late check in the hotel staff told me I needed to get over it since I didn't want housekeeping to come and clean it at 11pm while I was trying to put my 2 year old to sleep. Hotel staff was rude. Cleanliness 0!

Ưu điểm: The cleanliness and the staff were just amazing we will definitely stay here again, in my eyes the overall experience was 10/10

Khuyết điểm: It was sad that begin I have any bathrobe.

Ưu điểm: Location

Khuyết điểm: No hot water in the room couldn’t shower washroom was to small no fridge in the room

Ưu điểm: I didn't have to drive all weekend!

Khuyết điểm: The cost for parking is a bit much and all the extra money at the end of the stay was a bit too much...and l do stay at the Four points all the time lt would be nice to get a half price weekend or free parking for our 2 night stay. I payed lesd last time l was there and l had a King jacuzzi room ...one time something happened and they had to give me a room in the Hilton...it was fine but it was my anniversary and that room had memories and l was disappointed

Ưu điểm: The bed and pillows were very comfortable.

Khuyết điểm: The staff gave us the keys to the room knowing the power was out. They were cold and crass stating they did not know when the power would be back on and that if we cancelled the room we would still get charged.

Ưu điểm: I liked that it was clean and comfortable. I liked that the Fallsview Casino was attached by a link where as we didn’t have to go outside to get there.

Khuyết điểm: I don’t like the price of parking. Parking should be included in the price of the room.

Ưu điểm: location-view

Khuyết điểm: I didn't like the fact that parking fees were not disclosed and they were incredibly expensive

Ưu điểm: Location and view of falls

Khuyết điểm: Was 1 hour wait for breakfast free drink at bar was an argument with bartrnder

Ưu điểm: It’s not the property, but at checkin time the manager said that they don’t honor third party bookings and that he will put us in a better room for $75 per night with falls view and a king bed and I said great, and I asked him what about my booking with booking.com he said that they don’t honor third party booking I asked him how much is this gonna cost he said only $75 per night, and he was an Indian manager and he will give us a special. On the sheet that I signed it did not say “upgrade”. When we came down to checkout the we were shocked at the bill it was for $1057.00. I will never recommend this hotel to anyone. I think that this guy targeted older couples. We thought that he gave us a great deal, not knowing that it was the biggest robbery of our life. Mr. & Mrs. C. Amin

Ưu điểm: The location was great! You walk across the lock bridge to get to the falls.

Khuyết điểm: The prices of parking was expensive! Its $50 a night for partial valet parking.

Ưu điểm: The rooms ws nice

Khuyết điểm: The pool

Ưu điểm: I reached out to the supervisor she appologizes but that's not enough at all

Khuyết điểm: The Room Cleaning , we stayed that day until afternoon and the lady came twice asking to clean the room , we went out at3pm that day she didnt clean well and I could still see the food that I dropped the day before still at the Same spot , Also she did throw away my sons Puzzle box ( countries of the world puzzle ) it was obvious it's not for throwing it has a picture of the countries of the world very obviously printed on the box but she was late because of us that's why she didn't clean well and throw my sons puzzle box in to the Garbage .

Ưu điểm: Location location is very good , they were not clear about the room view during the booking

Khuyết điểm: Location

Ưu điểm: Antonio was very professional and kind. He made us feel at home. Room was amazing and Great way to spend family day weekend + Valentine’s Day

Ưu điểm: excellent

Khuyết điểm: no

Ưu điểm: The rooms are good, very large and comfortable

Khuyết điểm: They charge for valet parking, but it’s not valet. They don’t bring your car, instead they have you take a shuttle off site and pick up the car your self. Which is the same as their cheaper parking option. The restaurant staff are rude and lack basic common sense. During breakfast our party went and waited in line for a table. I was stuck waiting for another elevator, by the time I made it down my group was seated. The hostess wouldn’t let me join my group and forced me to wait in the long like even after telling her that we already have a table and I’m just joining them. Then later one of our party went to the washroom and (it’s outside the restaurant door) and they wouldn’t let him back in without a fight and tried to make him wait again. They’re power hungry and lack any common sense when it comes to how a restaurant works.

Ưu điểm: Clean room. Nice staff

Khuyết điểm: Breakfast was hectic. The flow of where you lined up in front of elevator was to crowded and really needs a better location

Ưu điểm: My room was clean well kept and beautiful view of the falls .

Khuyết điểm: Pool room was very hot but hot tob was nice for a bit then we enjoy the jet tub in my room.

Ưu điểm: Staff was able to address the parking issue in a very constructive manner, turning what could have been very aggravating into a pleasant outcome.

Khuyết điểm: Parking situation is confusing.

Ưu điểm: Rooms need a little upgrade, other than that had a great stay! Staff were great!

Ưu điểm: Nice room and vicinity and location

Khuyết điểm: did not feel very clean

Ưu điểm: The view from the Room was spectacular falls view. Pretty close and convenient to everything.

Khuyết điểm: Bed is uncomfortable. Toilet paper was cheap linens were OK nothing to write home about. Parking was outrageous at $60 + A-day

Khuyết điểm: we were so unhappy with our room that we left after only one night of a pre paid 3 night stay, to go to another hotel. At the Hilton we had paid extra for a room on the falls side of the hotel, but did not get that....we were given some sort of small room that is an add on for a normal room, it only had a small window on the end of the building that you could barely see the falls if you turned your head sharply to the left, but you had to keep the blinds closed anyway because there were window washers on the outside looking in our window. The room was noisy, there was construction overhead with drills at 8:30 am in our ceiling. Upon leaving we also learned that they were charging us $50 a night for parking in the SELF PARK area (not the valet), and this rate was never told to us either when parking or checking in. The hotel is also under construction, and access from our tower to the casino walkway is closed...you have to go down to the lobby and then go to one of the other towers and use their elevators to go back up to the level that is closed off from the north tower. Basically this hotel stay was just an endless list of annoying disappointments. When I complained upon checking out (two nights early) I was told there is nothing that could be done about any of this, not even the parking.

Ưu điểm: Location is good very clean. Bed is comfy

Khuyết điểm: The room is too hot and the thermostat is not work but its ok because the staff gave us electric fan.

Ưu điểm: Comfortable enough bed, free internet access, and good location.

Khuyết điểm: Was brought the wrong bottle of wine after ordering room service and was subsequently put on hold with the front desk for 15 minutes before giving up. Amenities were limited and much of the hotel mezzanine/lobby was under construction/not finished. Concierge desk was not staffed at one point on a Saturday evening. No cable television, and room was not what we expected.

Ưu điểm: We had an excellent experience here! The staff, the view, and the overall evening was lovely! I will only stay here at the Hilton when we return to Niagara Falls.

Ưu điểm: Very pleased with the visit at this hotel will go back.

Khuyết điểm: No

Ưu điểm: Location n view

Khuyết điểm: Looks old the rooms. Washroom barely enough space and has to tell front desk as soon as checked in the tub n floors were visibly dirty. They took long sending up housekeeping to clean. Once cleaned it was definitely noticeable

Ưu điểm: my room and everywhere I was going I didn’t have to go inside because it had ramps and hallways to go to different places

Ưu điểm: The view was incredible and everyone was incredibly friendly.

Khuyết điểm: Not at all.