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Kémthg 7 20162,0
The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well. I would not have written a bad review if they had spoken to me with respect.
Bình thườngthg 6 20152,5
Bed bugs!!! and management will not take ownership
There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately grabbed a couple keys and took me to a show completely opposite to us. The room as he opened had this strange odor; so I went ahead and checked the pillows and BAMM...bed bugs here bed bugs there. Bed bugs every where! The staff felt very embarrassed. Took a photo to show his boss in the morning (I did too for evidence evidence ) .
Hmmm...bed bugs under pillows and comforters, yellow stained pillows, hair every where, cockroches under "clean" towels. The staff is extremely rude and will not take ownership of anything that may be wrong with the room.
Ổnthg 10 20105,0
No tea/coffee facilities. Water took 10+ minutes to get hot
Ổnthg 10 20105,0
cheap,bonus microwave and small fridge
walking up to the 3rd floor with all our luggage was a pain, the walls were concrete were the bedframes attached to and look out of place compared to the other walls
Tốtthg 10 20107,3
I love the beds and the down duvets. So comfortable. Also like the microwave and fridge which is great for having drinks and snacks. The room is clean and doesn't smell musty like some motel rooms at Niagara falls.
Empress Inn and Suites by The Falls ở trung tâm Niagara Falls, chỉ cách Tháp Skylon và Đồi Clifton 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Xe đưa đón sân bay phục vụ theo yêu cầu với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 1.312 đánh giá
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Đánh giá về Empress Inn And Suites By The Falls
Những thắng cảnh phổ biến nhất
- Niagara Falls Tower 277 m
- Skylon Tower 0,4 km
- Queen Victoria Park 0,4 km
- Niagara SkyWheel 0,6 km
- Ripley's Believe it or Not 0,6 km
- Louis Tussaud's Waxworks 0,7 km