Khách sạn ở Côn Minh nằm gần East Pagoda

Khuyết điểm: We arrived at this hotel late evening on 2 June on transit to Lijiang. Instead of single-use slippers, there were only two pairs of leather lookalike slippers in sealed thick plastic bags with notice on the package that said “NOT FOR A GIFT”...”RMB110”.... “IF OPEN THE PACKING SHALL BE REGARDED AS USED”. After looking around to confirm the lack of alternatives, we managed to cut open the bags and used the slippers. Next morning at 5.30am, we checked out and were asked to pay RMB220 for the two pairs of slippers we had used and left behind. The hotel staff even brought down the slippers for us to bring along. We had a flight to catch, registered our objection and left knowing that we would be back again in five days time and hope to resolve this then. The front desk staff handling this also admitted they had received similar complaints from other guests who had made the same mistake and on the ridiculously steep charges for a pair of leather lookalike bedroom slippers. We returned to the hotel on 7 June, again on transit to return to HK the next day. We raised the “slipper incident” and spoke to their manager-on-duty. She came back and reiterated that the room we stayed at had an amenities basket with single-use slippers included. We told her we had checked the room on 2 June and found none, and that it was actually an inconvenience for us to struggle to open the plastic packaging. Her only response was house keeping had pictures to prove we left the slippers in the room on 2 June; hotel policy requires single-use slippers be available in all rooms. She did not even once apologised for the situation, and through her reply, put the blame on us and insinuated we lied. We were very disappointed with the hotel for 1) charging RMB110 for a pair of bedroom slippers when providing such amenities is a common practice for more hotels are ; 2) not providing single-use slippers in the room we stayed in and; 3) didn’t even offer a simple apology.

Ưu điểm: Super hotel that exceeded all our expectations. Great big spacious rooms equipped with smart showers, good heating, comfortable bed. Awesome staff that were super friendly, professional and helpful. Great breakfast. Couldn't ask for more! Would move in to stay permanently if I could.

Khuyết điểm: Nothing

Ưu điểm: Very quiet. Good location.

Ưu điểm: Friendly staff

Khuyết điểm: The spa, gym, and pool had already been under construction for 5 months and no date for reopening was set. So, it would have been fair not to advertise with these facilities.

Ưu điểm: all thing is ok

Khuyết điểm: nothing

Ưu điểm: The hotel is noce for who come from another city by train station ,,,only 500 meter - but to the nanping street it’s about 1 hour walk

Khuyết điểm: Nothing

Ưu điểm: Very clean with no cigarette odour, nice breakfast, nice food at Chinese restaurant, room bigger than other hotels, friendly staff.

Ưu điểm: Friendly staff.

Khuyết điểm: Old furniture. Poor wifi. Shower was not working properly.

Ưu điểm: Tremendous range of dishes both Asian and western

Khuyết điểm: Very poor selection of cereals and no yoghurt

Ưu điểm: Location

Khuyết điểm: Room was hot , air con didn’t work even after they tried to fix, for five star you would expect better

Ưu điểm: The room is spacious and clean. If the bed was comfortable and the pillows were superb. I was delighted with the white fungus desserts the hotel send to the room and the rose biscuit every night when they came in for the night turnaround. It was a great "treat" especially after a whole day out at the dry weather. Great location and near to a lot of eatery stores.

Khuyết điểm: It is a bit pricy

Ưu điểm: The hotel is ok, big rooms and clean

Khuyết điểm: A lot of problems with the payment...On the app we booked the room for a price but at the hotel they tried to overcharge us for more than 1000 yuan.... Only we the help of a Chinese friend (the staff barely speak English) we solved the problem and paid the right price... Annoying...

Ưu điểm: The location was ideal and it was one of best kept hotel I've managed to stay in, (most of my hotels are 5 star). Meticulous attention to detail.

Khuyết điểm: All was excellent. Keep up the great work.

Ưu điểm: Very good location

Khuyết điểm: We did found some English speakers among its stuff but it was way less than other 5* hotels we've been at in China.

Khuyết điểm: Hotel is not really apt for international travellers as the staff's English speaking capacity was limited. Also, they had problems finding our reservation

Ưu điểm: Excellent, nice view breakfast location in top floor of high rise building in middle of downtown. Comfortable room. Walkable sightseeing and shop till you drop and unlimited dining and (outside) drinking opportunities around. Metro station for Western Hills visit and airport very close.

Khuyết điểm: WIFI terrible, open unsafe connection, low bandwidth. No international TV channels. Basic Asian and continental breakfast buffet. No fresh yoghurts, only a sweet dairy product, no muesli, only unhealthy processed, baked commercial grains containing sugar, very strong overcooked breakfast coffee, limited bread selection with all them containing sugar....!, limited choice fresh fruit. In general enough choice but far away from the top class 4/5* breakfast buffets we experienced elsewhere in China. Anyway, enjoy the view and plenty of top restaurants around.

Ưu điểm: Best location possible and a truly great breakfast!

Ưu điểm: Good staff, Good location, clean hotel with good breakfast. Thanks, for the surprise birthday cake.

Ưu điểm: Breakfast and dinner were good, there is shopping centre around. 45 min from airport .

Khuyết điểm: The staff dont speak English and was very hard to communicate

Ưu điểm: The location is very good, close to shopping malls and subway.

Khuyết điểm: The staff just couldn’t be bothered with what I had to say. Very unwelcoming check in and check out. Need to teach your staff how to welcome international guests.

Ưu điểm: Location, location location not to mention perfect breakfast and very useful consinere who speak very good English

Khuyết điểm: We stay in this hotel in November and the air conditioning wasl setup for 25 degrees unable to adjust, it was quite hot, fortunately we could open the window, which helped quite a bit

Ưu điểm: Very modern hotel, but not a lot of character. Location is good for shops and old market area and pedestrianised streets.

Ưu điểm: The location was excellent. Transport to airport was very good

Ưu điểm: 18% if price were added to the cost of accommodation. It should be included in the price and shown upfront. The 18% charges should not be in the fine prints and excluded in the price that was displayed. Very misleading and not honest .

Khuyết điểm: As mentioned above, the final price (subject to 18% charges) should be directly reflected (it should not be excluded and in the fine prints).

Ưu điểm: Cloudland and Upland my two options whenever I go to Kunming

Ưu điểm: The staff was helpful and friendly. The breakfast was good. The rooms are very comfy and clean.

Ưu điểm: Really nice hostel with a great menu! A really clean hostel!

Khuyết điểm: There is’nt aircon in the room, beside it was really hot, the mosquito’s came for several parties on my legs. Not that greay for me :)

Ưu điểm: I can't complain about the location, it's a 5 minute walk from the subway station, has a fantastic food market 2 mins around the corner, and is close to bus stops.

Khuyết điểm: Quite a few things were wrong with this hostel, for example; the hostel has no cooking facilities or storage for food, we are not allowed to bring any food or drinks into the hostel, the bar is open to everybody including non guests so most of the time random Chinese people were hogging the pool and ping pong table all day and night. Also, when we did get to play pool or ping pong, at 11pm precisely the night staff employee (holding a torch) slowly approaches the common area, turns off the music and we aren't allowed to continue playing. And in an international youth hostel I find this pretty lame. It's like we had a curfew to uphold. We were however allowed to sit in the bar area inside until 12, but once the clock strikes midnight..... you guessed it, we were kicked out. Furthermore, one late evening I come back and I wanted some water, the night staff employee wouldn't open the fridge because apparently they aren't given a key! He was quite rude to me because I was disturbing his sleep so I ended up walking 15 to the nearest shop at 2AM alone to buy water. I found it very displeasing and unfair. I'm sure there were other things wrong but I'll leave it there for now.

Ưu điểm: Có nhà hàng và quán cafe trong khuôn viên khách sạn, tiện lợi cho việc ăn uống. Nhân viên giải đáp thắc mắc về địa điểm du lịch. Anh ấy nói được tiếng Anh

Khuyết điểm: Quá đông khách, như kiểu nhà trọ, ký túc xá ở Việt Nam. Quần áo của khách du lịch treo rất nhiều trên ban công. Nhân viên lễ tân phải tiếp rất đông khách vì thế họ chưa nhiệt tình cho lắm.

Ưu điểm: Very good. Mọi thứ đều tuyệt vời

Ưu điểm: -The staff was nice and helpful, (and speak english). -The beds was comfortable with curtains for privacy. -The hostel restaurant was nice.

Khuyết điểm: -The amount of mosquitos there was a bit too much, The whole ceiling above my bed was full of mosquitos bodies..

Ưu điểm: Comfortable place to meet fellow travellers. Nice rooftop. Good atmosphere. Good location. Would stay again!

Ưu điểm: Helpful & friendly staff

Khuyết điểm: Nothing

Ưu điểm: We enjoyed every minute of our stay: the room was very clean, brand new shower, aircon was not too loud. breakfast was delicious (bacon, sunny side up, toast, jam, butter and a glass of juice). We also ordered food from their restaurant: simple dumplings and tuna salad: very good! Very cozy cafe with live music on Saturday night!

Khuyết điểm: We followed the "walking tour map" on the wall but wish they also had more convenient tours: we ended up going to the Stone Forest by ourselves but it would have been more fun to go with other travelers. The girl at the reception told us their tours are organized by an external travel agency.

Ưu điểm: location was good, room was nice, food in the restaurant was ok. over all it is a good place to stay

Khuyết điểm: the private shower is so small, and water pressure is not good also, when we arrived the guy at reception did not know how to give us a room, we had to wait for 20min for someone to check us in

Ưu điểm: Lilly is the best receptionist ever!!

Khuyết điểm: The shower facilities are a hassle

Ưu điểm: The executive room was really nice. The bathroom had a western type of toilet and good shower. The bed was soft and comfortable. No noise from neighbouring rooms, only some noice from the street. The friendly staff at the reception could speak some English.

Khuyết điểm: The hotel seemed to be mainly for Chinese business men and tourists, and accordingly the breakfast was purely a Chinese type, however, very comprehensive. It had been my choice, so there is actually nothing to complain about. I got freshly fried eggs but did not get ham or bacon because of language problems.

Ưu điểm: Staff are good , friendly and professional.

Ưu điểm: Amenities were not bed. Staffs were very kind.

Khuyết điểm: Nothing

Ưu điểm: The swimming pool is pretty good and a sweet surprise.

Khuyết điểm: Staff members need to have more trainings to keep consistency in services.

Ưu điểm: Good location. Very friendly and helpful staff (my wife got a birthday gift from the counter personal!). To subway station just 8 minutes to walk. Reasonable breakfast. Excellent tea corner behind the lobby counter.

Khuyết điểm: Bed for Europeans little bit hard.

Ưu điểm: Very big swimming pool.

Khuyết điểm: Typical Chinese hotel. Everything is there, but Werbung at a lower quality (the equipment in the gym is Chinese brand and two out of 4 are therefore broken). Breakfast very chinese way, a lot choices, but if you like western breakfast you have a serious problem, orange juice and coffee were disgusting, the cereal of very low Chinese quality, no cold mild, the bread very old and therefore hard. If you don't speak any Chinese, it is difficult to communicate with the staff.

Ưu điểm: Only location nothing else. The reception service is worst

Khuyết điểm: They couldn't accept USD only cash RMB. Sometime Credit card

Ưu điểm: Location was good.

Khuyết điểm: Rather run down.

Ưu điểm: The executive room was really nice. The bathroom had a western type of toilet and good shower. The bed was soft and comfortable. No noise from neighbouring rooms, only some noice from the street. The friendly staff at the reception could speak some English.

Khuyết điểm: The hotel seemed to be mainly for Chinese business men and tourists, and accordingly the breakfast was purely a Chinese type, however, very comprehensive. It had been my choice, so there is actually nothing to complain about. I got freshly fried eggs but did not get ham or bacon because of language problems.

Ưu điểm: Location is excellent. A few minutes walk from metro. Can access public transportation easily.

Khuyết điểm: Noisy. Indoor lightning is poor. Everything is too old. The room is awfully small.

Ưu điểm: Clean room, good price, good location I am going back in a few days

Khuyết điểm: The level of english of the staff

Ưu điểm: Second time i stayed here so then it is good It was my last day in China and i did not have enough RMB to pay the deposit so i suggested to pay in USD or give my passport but that was not needed, they understood and i could check in without paying it very friendly and helpfull staff eventhough they did not speak english Clean room Very close to the subway (3 min walk)

Khuyết điểm: nothing

Ưu điểm: It was very clean and the location is near the city center.

Khuyết điểm: For those who can’t speak chinese it’s a little difficult to communicate with the staff.

Ưu điểm: A very good location and the price. Very reasonable. I can recommend this hotel to my friends.

Khuyết điểm: My room was facing the street and the noise of the traffic outside was loud. I had to put on my ear pluggs, which helped me a lot.

Ưu điểm: Good position. Staff very kind (don't speak English but they always try to help you). Very clean (every day), good laundry service and natural water in the room. It worths the price.

Khuyết điểm: Nothing :)

Ưu điểm: The location

Khuyết điểm: The smell of cigarette smoke in room

Ưu điểm: The location is good, very near a subway station and the staff was helpful despite they didn't speak English.

Khuyết điểm: The mattress was too soft, you could sink on it. Also didn't liked having to pay by the use of the hairdryer, specially when there was no notice about it.

Ưu điểm: Great location, right near the subway, easy to get to the airport, which is precisely what we needed. Clean, comfortable, no complaints!

Khuyết điểm: It's just a standard hotel- nothing special. Front desk was very nice. No complaints.

Ưu điểm: Quiet and good bed There is an elevator for the 13th floor

Khuyết điểm: Cold shower Staff did not help to find restaurant near by (we only found street food) and did not speak english No wifi... And we need it in China! Not very a good location, but it is near to the subway The room smell smoke, we ask to change and they did not want

Ưu điểm: Nice room and helpful reception

Khuyết điểm: Smoking in the rooms still allowed so quite smelly