Khách sạn ở Côn Minh

Khuyết điểm: We arrived at this hotel late evening on 2 June on transit to Lijiang. Instead of single-use slippers, there were only two pairs of leather lookalike slippers in sealed thick plastic bags with notice on the package that said “NOT FOR A GIFT”...”RMB110”.... “IF OPEN THE PACKING SHALL BE REGARDED AS USED”. After looking around to confirm the lack of alternatives, we managed to cut open the bags and used the slippers. Next morning at 5.30am, we checked out and were asked to pay RMB220 for the two pairs of slippers we had used and left behind. The hotel staff even brought down the slippers for us to bring along. We had a flight to catch, registered our objection and left knowing that we would be back again in five days time and hope to resolve this then. The front desk staff handling this also admitted they had received similar complaints from other guests who had made the same mistake and on the ridiculously steep charges for a pair of leather lookalike bedroom slippers. We returned to the hotel on 7 June, again on transit to return to HK the next day. We raised the “slipper incident” and spoke to their manager-on-duty. She came back and reiterated that the room we stayed at had an amenities basket with single-use slippers included. We told her we had checked the room on 2 June and found none, and that it was actually an inconvenience for us to struggle to open the plastic packaging. Her only response was house keeping had pictures to prove we left the slippers in the room on 2 June; hotel policy requires single-use slippers be available in all rooms. She did not even once apologised for the situation, and through her reply, put the blame on us and insinuated we lied. We were very disappointed with the hotel for 1) charging RMB110 for a pair of bedroom slippers when providing such amenities is a common practice for more hotels are ; 2) not providing single-use slippers in the room we stayed in and; 3) didn’t even offer a simple apology.

Ưu điểm: Super hotel that exceeded all our expectations. Great big spacious rooms equipped with smart showers, good heating, comfortable bed. Awesome staff that were super friendly, professional and helpful. Great breakfast. Couldn't ask for more! Would move in to stay permanently if I could.

Khuyết điểm: Nothing

Ưu điểm: all thing is ok

Khuyết điểm: nothing

Ưu điểm: The hotel is noce for who come from another city by train station ,,,only 500 meter - but to the nanping street it’s about 1 hour walk

Khuyết điểm: Nothing

Ưu điểm: Very clean with no cigarette odour, nice breakfast, nice food at Chinese restaurant, room bigger than other hotels, friendly staff.

Ưu điểm: Very quiet. Good location.

Ưu điểm: The hotel is near to Kunming Railway Station, about 10 min walk. As the reception was busy, they led us to the executive lounge at 32F to process check-in. Just like some of the reviews, the hotel couldn't find my reservation with Booking.com. Nevertheless they gave me the same room for the same rate with 1,000 RMB as deposit which can be deducted as room charge when checking out. The room is clean and spacious, connecting to the WiFi is easy. The toilet has full amenities and comes with separate bathtub and shower. Water pressure is good. The buffet breakfast has great varieties, serving both eastern and western meals.

Khuyết điểm: Although the hotel is along the main road, Beijing Road, the entrance is a bit hard to find. Have to around the hotel from the main road to find the hotel entrance. The cold water faucet at the wash basin make a squealing sound when turn on.

Ưu điểm: Friendly staff.

Khuyết điểm: Old furniture. Poor wifi. Shower was not working properly.

Ưu điểm: Tremendous range of dishes both Asian and western

Khuyết điểm: Very poor selection of cereals and no yoghurt

Ưu điểm: The stuff additionally offered us free breakfast as we were first time there

Khuyết điểm: no, everything was perfect

Ưu điểm: I am coming to Kunming for vacation. This is absolutely an ideal hotel. If I come for business I may feel a little bit of inconvenience to go in and out. The rest are all great! I will come back to this hotel for sure.

Ưu điểm: this was simply amazing. Did not expect this quality of Kunming. Better than major city! Beautiful resort. A MUST stay in Kunming.

Khuyết điểm: Only One of the lady staff in the Market Restaurant( at breakfast time) was very Rude. When asked for tea she throw the cleaning cloth on the tea bags which were lying on her counter and made faces.

Ưu điểm: Beautiful resort style hotel with large, well-decorated rooms, in a gorgeous garden. Really nice get-away, not centrally located for Kunming but great for a few nights away. All staff were excellent, but David deserves a special mention, organising a great surprise for my mums birthday and helping us with onward transportation

Khuyết điểm: Great experience in general but it was a pity that the hotel doesn't provide normal transfers (only limousine etc services) from the airport. Taxi's can be a hassle and not everyone has access to ride hailing apps in China

Ưu điểm: Breakfast is great with a touch of local street food! Try to go before 9 to enjoy the serene garden view with your breakfast. Location is a bit remote from downtown, definitely need taxi. (Look at the bright side, it also means you are free from the hustling noise!)

Khuyết điểm: I wish the hotel provides shuttle service to 滇池 or downtown, than it definitely wins 10 out of 10.

Ưu điểm: Great hospitality! Nice ambience & atmosphere. Helpful and polite staff. Rooms were big and very clean. Food was great.

Ưu điểm: Spacious and comfortable room.

Khuyết điểm: Unexpectedly far from city center and Kunming airport. Unable to walk anywhere interesting. Quality of seafood buffet was surprisingly below expectation.

Ưu điểm: room is comfortable

Khuyết điểm: Language barrier, only the Duty Manager Lee was able to converse in English and the restaurant Manager Julie. Hence, when help is needed I have to contact Lee.(i.e. liaise with concierge) The staff tried, however, we felt that Intercontinental should train the staff in terms of basic language skills. It can get frustrating.

Ưu điểm: Very nice hotel and very comfortable

Khuyết điểm: It’s too large and with apparently few clients it seems pretty empty.

Ưu điểm: Very close to old town and walking distance from restaurants and cafes

Khuyết điểm: Executive Lounge was pleasant but little used, so food was better in main restaurant Staff very friendly but did not speak much English

Ưu điểm: The Z butlers on arrival were fantastically good. Throughout the stay they were very helpful, appropriate, polite. Mr Frank He was delightful and an excellent embassador for the Hotel. Based on his service, we would go back to the hotel. He is a very good manager and very good at dealing with guests.

Khuyết điểm: Reception desk was not responsive. Skills are lacking there. Perhaps it would be good for them to be trained and appraised by Mr Frank He so the reception desk service improves.

Ưu điểm: Excellent location, near Green Lake (cuihe) Park, where people so tai chi in the morning and dance at night. Staff very helpful in every respect Hotel has very nice pool.

Khuyết điểm: In-room tea not free. Lobby coffee/tea overpriced. More of a large business hotel

Ưu điểm: Wonderful location near the lake perfect for a morning stroll. Nice rooms.

Ưu điểm: Everything was great .

Khuyết điểm: Language was a little problematic - but Linda went out of her way to help out. A few more English speaking staff, particulalry at the front desk, would be fantastic.

Ưu điểm: Very clean and enjoyable.

Khuyết điểm: Conference area has smoking areas inside(2nd floor). Lobby and the room I stayed in was non-smoking.

Ưu điểm: Excetional luxury with great attention to details. In addition to the usual amenities, they also provide fresh fruit, snacks, good quality coffee in the room at no charge. The breakfast buffet can rival the buffet at any major Vegas hotels. Location is very convenient, yet quiet. There is a well equipped gym and an olympic size swimming pool in the hotel . Free shuttle to the airport was a god send for us. We will go back to Kuming just to stay at this hotel again.

Ưu điểm: All the service except WIFI

Khuyết điểm: WIFI is slow

Ưu điểm: The location of this hotel is excellent - the Green Lake Park across the road is lovely and a great way to experience public life in China. The staff were excellent and efficient. There were nice touches including the turn-down service. I was happy with this choice of hotel.

Khuyết điểm: The hotel is a bit old school - with large wooden furniture; and a room service menu that would have been comfortable in the '90s (club sandwiches and the like). Breakfast was crowded - but that attests to the popularity of the hotel.

Ưu điểm: We had a very good stay at the hotel! From checking in, we found the hotel being well managed. Things were explained clearly. Our questions and requests were always responded timely. The hotel is very clean. Needless to say, the lobby is well kept. The public bathrooms are all clean. Our room was clean and comfortable. Here, our thanks to our room attendant, Leon, and the rest of the Housekeeping Team. We can see that much effort is put to maintain such a high quality room. Moreover, we enjoyed the fresh fruit and good-night drink every day and night. It is unusual for a hotel to have such thoughtfulness. We found the Executive Club a very good place to enjoy and relax ourselves. All the butlers we met were kind and attentive. They were Yolanda, Alex, Cathy and Tammy. Our thanks to you all. Your hotel is highly commendable. When we visit Kunming again, we shall surely arrange our stay at your hotel.

Ưu điểm: Location

Khuyết điểm: Room was hot , air con didn’t work even after they tried to fix, for five star you would expect better

Ưu điểm: The room is spacious and clean. If the bed was comfortable and the pillows were superb. I was delighted with the white fungus desserts the hotel send to the room and the rose biscuit every night when they came in for the night turnaround. It was a great "treat" especially after a whole day out at the dry weather. Great location and near to a lot of eatery stores.

Khuyết điểm: It is a bit pricy

Ưu điểm: The hotel is ok, big rooms and clean

Khuyết điểm: A lot of problems with the payment...On the app we booked the room for a price but at the hotel they tried to overcharge us for more than 1000 yuan.... Only we the help of a Chinese friend (the staff barely speak English) we solved the problem and paid the right price... Annoying...

Ưu điểm: The location was ideal and it was one of best kept hotel I've managed to stay in, (most of my hotels are 5 star). Meticulous attention to detail.

Khuyết điểm: All was excellent. Keep up the great work.

Ưu điểm: Very good location

Khuyết điểm: We did found some English speakers among its stuff but it was way less than other 5* hotels we've been at in China.

Khuyết điểm: Hotel is not really apt for international travellers as the staff's English speaking capacity was limited. Also, they had problems finding our reservation

Ưu điểm: Familiar.

Khuyết điểm: They check room before guests check out

Ưu điểm: Good clean & comfortable bed. There was no toilet roll available when we arrived. This was soon rectified. Plenty of choice at breakfast. Public transport was easily available. Staffs were friendly & highly professional.

Khuyết điểm: The internet is so bad in hotel.

Ưu điểm: hotel service so friendly

Khuyết điểm: difficult in transation before check in

Ưu điểm: 15mins drive to the Kunming Flower Market, we were there on business trip. So it was convenient for us.

Khuyết điểm: WIFI is not that good.

Ưu điểm: Room was spacious

Khuyết điểm: Room temperature could not be controlled individually

Ưu điểm: I got upgraded to a suite, very nice!

Ưu điểm: excellent

Khuyết điểm: nothing

Khuyết điểm: The room was too hot and didn’t have proper air conditioning

Ưu điểm: The room was quite clean and the location is good. The facilities were well maintained, love the bath tub in the bath room. The room service was also ok and there is a good variety of choices.

Khuyết điểm: The quality of the food could be improved and hope there will be a doorman offers some help :)

Ưu điểm: Awesome staff, awesome room, awesome facilities. It has a mall in the plaza, its on a bus line.

Khuyết điểm: Nothing.

Ưu điểm: Fantastic night-time view (we did admittedly have a corner room), very spacious with extra large bathroom, bed, desk etc... Extremely clean. Wonderful, friendly staff. All the extras you'd expect from a high-end hotel including coffee, ironing board, hairdryer etc...etc... We were especially happy with the breakfast: extensive buffet, really fresh with both Chinese and Western food available. It was difficult to exercise restraint. Good pool (swimcap provided) and gym facilities.

Khuyết điểm: Apart from the fact that the taps don't supply drinking water - this is normal for China and lots of water was available - I can't think of a negative.

Ưu điểm: Clean n friendly

Khuyết điểm: Bed room not cold enough .

Ưu điểm: Fantastic breakfast. Great location. Incredibly comfortable. Wonderful staff.

Khuyết điểm: Nothing could have been improved.

Ưu điểm: the room was very comfortable with a nice hill view. the choice of tea which were offered is just great. European friendly restaurant

Khuyết điểm: very very poor reception

Ưu điểm: Breakfast was good but more Western food would be nice.

Khuyết điểm: The toilet in the room did smell bad.

Ưu điểm: There is nothing I can say negative about this place. I was very impressed with the hotel staff, facility, hot springs, cleanliness of the rooms, locker rooms, gym. It's like a spa resort that made you feel relaxed and welcome!

Khuyết điểm: That I didn't have more time left in my vacation to spend at the hotel.

Ưu điểm: The room and furniture were good.

Khuyết điểm: We were staying on the executive floor. We had to go through a very dimly lit unused executive lounge to get to our room and there was no lighting turned on in the corridor to our room. There were lights but when I asked for the lights to be switched on, nothing was done so I still had to fumble my way to open my room door. The outdoor seating areas at cafe and lobby level were spartan and uncomfortable. Really a missed opportunity for such a nice setting potentially. There were 3 conference groups staying in the hotel at the time, so check-in was very very noisy and chaotic.

Ưu điểm: Their room was super clean and very comfortable!

Khuyết điểm: Location could be the only negative point if I were to choose because subway/bus stations were not very close (but they seemed to be creating a new subway line right now). Taxis in China are very cheap using DiDi though!

Ưu điểm: The room and the grounds of the resort were beautiful!!! Would highly recommend!!!!

Ưu điểm: Everything!!! Service from staff is beyond exceptional. Attend to every concern and need. Room was gorgeous. Buffet spread was amazing!! Scenic view of mountains!

Ưu điểm: Location, walking distance to shopping center and there are lots of food store around there. Near MRT station. 40 mins to airport by taxi around RMB90. Room , good enough for 2Adults and 2 small kids. 2 beds (1350w) . Both room and bathroom are very clean. Food, breakfast is a combine eastern and western. Very nice local food provided during breakfast.

Khuyết điểm: Nothing

Ưu điểm: NA

Khuyết điểm: Staff's level of English could be better

Ưu điểm: + facilities + large washroom + comfy beds

Khuyết điểm: - no parking space - long waiting time for elevator

Ưu điểm: The room was excellent for the low cost, especially as a 1 night stopover before flying out. A friend and I shared the room and the two single beds were more like small doubles and were very comfortable. The bathroom was good (although there was a clear glass door with the toilet directly in front of it) as the mirror had lighting within it, enabling the application of make up in good light. The shower was good and the water was hot. Washing machine and dryer are available which would be helpful mid-trip.

Khuyết điểm: The reception staff were very matter of fact and unsmiling. There was a large sign stating that coffee was free for guests however when requested the receptionist said that was not the case, only water juice and tea, however refused to remove the sign from the desk. Breakfast was not included. There were no good restaurants anywhere near the hotel.

Ưu điểm: Good location, just two bus stop stations from Kunming railway station.

Ưu điểm: Good location

Ưu điểm: the hotel location is very convenience; in front of the hotel have a bus stop.. u can go wherever u like..

Ưu điểm: IT was what expected. Comfy bed, nice view and good location close to the train station.

Khuyết điểm: We wanted to ask for a taxi but the staff said she didnt had any internet. We urged to call because we were going to miss a train, it was raining hard and no taxis could be found outside. She slowly called someone but looked uninterested. We were lucky to finally find a taxi on the street.

Ưu điểm: Centrally located at main city within walking distant to shopping areas and metro station.

Khuyết điểm: None

Ưu điểm: Near the metro station, rooms are clean and staff was helpful (although their English could be better, you know), there was a problem with the booking but they solved it without any problem. Three stops away from Kunming railway station.

Khuyết điểm: Even being in a 9th floor Beijing road has a lot of cars the windows are not isolated enough.

Ưu điểm: Location, friendly staff, easy access to subways and airport. Welcome snacks.

Ưu điểm: Good for transit hotel

Khuyết điểm: nobody speaks English

Ưu điểm: Very good hospitality and friendly people. The room is very nice and comfortable. The hotel has beautiful garden with many kind of flowers.

Ưu điểm: - Excellent staff, they cannot speaking an English but also have had the application to translate Chinese to be English for conversation with customers on here! - Good localition for relaxing after work hard because this Homestay is own your home because of all square meters also has beautiful flowers garden - Free transfer from homestay to airport and covers subway station. - The rate is so good to pay

Ưu điểm: So nice and quiet place for relaxing, I can see the swallow in the morning as same as hotel’s name, and the sound of many birds upon wake up as well. The host and staff are very very nice, they are so helpful and friendly, we had a wonderful dinner after a long day for transit, thank you so much.

Khuyết điểm: Nothing

Ưu điểm: Nice shuttle service that can bring you to the metro if you want to go out in the city.

Khuyết điểm: The location is far from kunming and it takes you almost an hour by metro to get there.

Ưu điểm: The location is really within proximity to the airport, which took us less than 15 minutes to reach. Being located at the outskirt areas of the town, we get to enjoy really fresh air with farms and peach plantations at walking distance. The historic looking hotel with its own mini garden gives a really cozy and relaxing stay. Not to forget, the breakfast was great, serving Yunnan's iconic Guoqiao Mixian, a noodle not to missed! Totally worth it for the value!

Khuyết điểm: One thing to look into will be the toilet, with some minor leakage issue.

Ưu điểm: Great value for money place near the airport with friendly staff.

Khuyết điểm: The Yan Xi Si He Homestay didn't keep their promise at the confirmed time to send us to the Airport. And argued with us about the early depart shuttle bus. So we almost miss our flight. If you don't want to take the risk to miss your flight and ruin your good mood. Think it cautiously.

Ưu điểm: The rooms are spacious , very clean, facilities work well, shower pressure is great. Bed is very comfortable

Khuyết điểm: Except for the guy at the reception who was nice and helpful, the girls at breakfast were not as nice, did not talk to anyone, didn’t say hi or bye. They seemed almost annoyed that guests were there. It is a pity because the house is very nice.

Ưu điểm: Staff were extra helpful. Cook prepared amazing meals each evening and catered for us being vegetarian.

Ưu điểm: The room was quite cozy and the staffs were also helpful; The location is good just next to some shopping malls and a bar street; The breakfast at the business lounge was really good

Khuyết điểm: The variety of the room service could be improved a bit especially the 7/24 one; The window of the room were a bit dirty and also the sofa

Ưu điểm: Location is not the best

Khuyết điểm: Nice and clean

Ưu điểm: The service at the hotel was amazing. Everyone was kind and helpful. I highly recommend this hotel to anyone looking for a comfortable place to stay.

Ưu điểm: Celina was a great reception staff passionate in her work, very caring for guests. Helen was very informative, and acted like a great concierge even though it wasn't her job. Betty was very caring on the 27th floor, and she made the breakfast session feel so wonderful. This hotel has superb staff who genuinely care.

Khuyết điểm: There's nothing I don't like

Khuyết điểm: Far away from the south railwaystation.

Ưu điểm: Location

Khuyết điểm: It was 24'C no air condition.. inside room quite hot.

Ưu điểm: Excellent, nice view breakfast location in top floor of high rise building in middle of downtown. Comfortable room. Walkable sightseeing and shop till you drop and unlimited dining and (outside) drinking opportunities around. Metro station for Western Hills visit and airport very close.

Khuyết điểm: WIFI terrible, open unsafe connection, low bandwidth. No international TV channels. Basic Asian and continental breakfast buffet. No fresh yoghurts, only a sweet dairy product, no muesli, only unhealthy processed, baked commercial grains containing sugar, very strong overcooked breakfast coffee, limited bread selection with all them containing sugar....!, limited choice fresh fruit. In general enough choice but far away from the top class 4/5* breakfast buffets we experienced elsewhere in China. Anyway, enjoy the view and plenty of top restaurants around.

Ưu điểm: Best location possible and a truly great breakfast!

Ưu điểm: Good staff, Good location, clean hotel with good breakfast. Thanks, for the surprise birthday cake.

Ưu điểm: Breakfast and dinner were good, there is shopping centre around. 45 min from airport .

Khuyết điểm: The staff dont speak English and was very hard to communicate

Ưu điểm: Central location, good breakfast

Khuyết điểm: Local hotel with condoms for sell in the rooms. Extremely overpaid.

Ưu điểm: Room service was very thorough and cleaned the room multiple times a day Location is excellent Breakfast buffet was good Staff were very attentive to any needs

Khuyết điểm: Air conditioner didn’t seem to be as cold as it should be and we had to ask for a fan in order to keep the room cool

Ưu điểm: Location, location location not to mention perfect breakfast and very useful consinere who speak very good English

Khuyết điểm: We stay in this hotel in November and the air conditioning wasl setup for 25 degrees unable to adjust, it was quite hot, fortunately we could open the window, which helped quite a bit

Ưu điểm: Very modern hotel, but not a lot of character. Location is good for shops and old market area and pedestrianised streets.

Ưu điểm: The location was excellent. Transport to airport was very good

Ưu điểm: Lovely rooms, amazing buffet breakfast, reasonable priced room service meals, accomodating staff. Close to the metro.

Khuyết điểm: Like many (all?) Chinese hotels, people smoke in the rooms, so there was a stale smoke smell in the rooms

Ưu điểm: Staffs are so kind & helpful. Room was very clean & comfortable. Also has good bed for good sleep. Foods in restaurant also quite delicious. My daughter really liked it. ^^

Khuyết điểm: Location is a bit far from downtown of city. However, very near from South railway station & we can go Stone Forest through it.

Ưu điểm: Really helpful and kind staff for English speakers! Amazing food and the rooms are great!

Ưu điểm: Despite the disappointment with the room service, we found that the check in staff at the front desk and concierge very friendly and helpful. The amenities inside the room are of high standard.

Khuyết điểm: We arrived about 9:30pm that evening, craving for some good food to satisfy our hunger after a long day travel. We discovered that the cafe was closed. When we called up for room service, we were told that the chef had gone home and there was no choice of any F & B (not even a cup of hot tea with milk). The only food they could serve is a bowl of noodles. The room service was expected to be 24 hours. This is so disappointing for a hotel bearing the brand of 'Howard Johnson', and charging at a premium rate!!!

Ưu điểm: Fantastic surprise. Great quality hotel. Lovely rooms. Excellent service. Really close to the metro. Amazing buffet meals

Ưu điểm: Concierge was helpful and friendly

Khuyết điểm: Breakfast should have been fully ready when opened. We had early train to catch but only limited food was available for breakfast at the cafe even though we showed up ten minutes after the cafe was open

Ưu điểm: Very helpful and friendly staff, even if they speak poor english

Khuyết điểm: The buffet dinner was a bit high price. Breakfast good though.

Ưu điểm: Great hotel with generous breakfast and delicious dinner buffet (that you have to pay extra for). Location is convenient if you travel on the high speed train or take a bus from the south station (not in the main city). Rooms are big and clean.

Ưu điểm: Location was a little out of the city centre but it was closer to Kunming South Train Station. Room and bathroom were both a nice size. Very clean with nice bathtub. Staff were very nice, polite and tried to help. Subway station close by.

Khuyết điểm: Staff could speak better English for an international, business class hotel. Communication was difficult. Location was not very central to city centre.

Ưu điểm: Good personnel, high quality beds, clean rooms

Khuyết điểm: -

Ưu điểm: This is a great small hotel. We booked 2 rooms for 2 adults and 2 children (10,11). the rooms are clean and small. The value is excellent so I am not expecting much, however the hotel exceeded what I expected. The breakfast is excellent for the price. We were tired and so stayed for dinner as well, which was also great. We were at the end of our trip in China and just looking for somewhere to stay for 1 night. The staff are so friendly and welcoming and let us check in early. I wish we had stayed here on arrival in Yunnan instead of paying so much more in a big hotel.

Ưu điểm: The room was comfortable and clean. Location is good, maybe 20 minutes walk to shopping area.

Khuyết điểm: Check in took forever, the staff didn't speak any English so we just were kept waiting without anyone informing us of anything.

Ưu điểm: Good location, good price

Khuyết điểm: A bit noisy when my room is facing to the main road. Sound proof is not enough

Ưu điểm: The bed and pillows were heavenly! The hotel changes our towels everyday eventhough i put up a "do not disturb" sign which is a bit weird but i just guess they couldnt read english. BUT i am highly satisfied with the fresh clean towels provided which includes face towels as well. Clean paper cups were provided for drinks and for bathroom use as well. The staff was extra friendly and helpful most of the time despite our language barrier. Overall, would book again!

Khuyết điểm: The room was not sound proof, at all! Other Chinese tenants at the hotel like to keep their room open and they talk very loudly (almost sound like they were fighting) which was super annoying.

Khuyết điểm: Absolutely nothing extra. Paper cups, staff not at all helpful

Khuyết điểm: Only barely adequate.