Casa De Mama Cusco -The Treehouse

The location was good - pretty close to Plaza de Armas

1. Room was very cold (August) and the electric heater didn't change things much. I already had altitude sickness and this made it worse. Not enough blankets to keep me warm. 2. No slippers provided 3. No hot water for showering at night 4. Toilet clogged on first try, although it was fixed after we called 5. Room not soundproof 6. In general, there was no one at the counter to help. You have to call them each time. 7. Payment process with a card took way to long as I had to wait for someone to come with the card reader. The process took an hour. I had to move out of this hotel early to somewhere else because of how bad it was.

When I got to my booked hostel it was awesome, Carmen is wonderful, the views are great and my room was awesome. And handy to the plaza

Nothing, just the woman who owns it turned out to be a liar which the tourist police agreed to. She had to refund the money from the first night and also the rainbow tour that I never got to do as no one came for me. She tried to get me to do another tour in an overcrowded bus speaking only Spanish that she said was the same price . She took me for an old fool who would not or could not do anything as I was leaving the next day . She was wrong, again.