Khách sạn ở Cusco nằm gần sân bay Cusco Craft Center

Ưu điểm: Trio of women traveling the Inka trail; lovely room with outstanding beds. Service was outstanding, to include hotel arranging for a clinic visit for one of us with an injury. Bar was good, breakfast was excellent. Spa also used, to include massage service.

Ưu điểm: Location, view

Khuyết điểm: At checkin, Roger sat us down and energetically told us our room was not ready (we were early) and suggested we upgrade. I said no, so he asked me if we "really wanted" the room we had reserved. I explained we were tired from the long trip and asked if he could watch our bags and we would return later. He persisted in excitedly selling the upgrade. At checkout, no one could explain why I was charged 40 dollars more than what was listed on the bill. (The visa receipt did not match the folio) Of course it was the 10 percent charge at checkout that does appear in the booking email. These games were surprising at an spg hotel. .Everyone Was very nice while they created a sense of confusion that (of course) costs the traveler money. (I am sure worse for those who speak no spanish).

Ưu điểm: Excellent customer service

Ưu điểm: Attentive staff like I've never seen before. Taking care of every need and going above and beyond to make you happy.

Khuyết điểm: The hotel is a little old and could probably use a face lift.

Ưu điểm: For us it was a "new experience" as it was our first time to Cusco. Get to know new place to stay

Khuyết điểm: Given the facilities and location and that it really caters for tourists, very much over priced

Ưu điểm: Nothing... The staff told us that they don’t have rooms available becuase some problems they had in part of one of the floors.

Khuyết điểm: The room they offered to us wasn’t good as the room we booked. We didn’t get any message prior to arrival and we saw at least 2 people checking in while we were waiting for the taxi to go to the other hotel.

Ưu điểm: The rooms were very clean. The bathrooms were newly remodeled and very very nice.

Khuyết điểm: The internet worked sporadically in our room but always worked in the lobby area.

Ưu điểm: Everything was wonderful. Location was close to everything

Khuyết điểm: Unfortunately, I was here during the quarentine and could not do much but I would stay here again

Ưu điểm: Hotel was modern and very clean.

Ưu điểm: Very helpful and friendly staff, and a nice relaxing building design

Ưu điểm: Helpful staff

Ưu điểm: limpio, cuartos amplios, free internet,

Khuyết điểm: since it is a hotel in a tourist city of cusco, i think that the personnel should be knowledgeable of things to do in and around the city, especially since the guests will most likely be tourists that want to know what to do... for example noboday told us about the city tours, and when we found out about it, we asked at the front desk, and they did not know the times, or where to get tickets, etc... also, they did not know about kusikay show... i had to go online to find out all the details... sometghing they should have the information readily available... this lack of knowledge of things to do in the area is something that should be included and should be improved by the hotel...

Ưu điểm: Clean, spacious, great staff

Ưu điểm: spa was good, very kind people

Khuyết điểm: windows were not so well done...wind can come inside the room

Ưu điểm: Excellent staff and clean room

Ưu điểm: Service was very nice people.

Khuyết điểm: Internet connection was very poor,

Ưu điểm: Appropriate breakfast times Location

Khuyết điểm: Room locks Small space room Price comfort

Ưu điểm: Great location -- only a couple of blocks off of Plaza del Armas Clean & tidy rooms Friendly staff Pretty good breakfast options (not much for gluten free peeps like me, but eggs & fruit were sufficient)

Khuyết điểm: Slow-ish wifi, but not the worst (and not what we were there for) Strange lukewarm coffee at breakfast (though this might be a Cusco thing) Many rooms open to the atrium/lobby which is a nice view but very loud (easily fixed by closing windows when sleeping), though I suppose this is much preferred to having a room facing the street which would be infinitely louder with honking & road noise

Ưu điểm: There was a bed to sleep in

Khuyết điểm: Be prepared for no running water throughout the day and night, purchase and use your own TP, and your bed may be sold to someone else who pays cash upfront.