Khách sạn ở Cusco nằm gần sân bay Pre-Columbian Art Museum

Ưu điểm: The location was excellent. The staff were efficient and friendly, especially Jaime. The breakfast was very good.

Khuyết điểm: The room/suite was not airy enough and there was not sufficient temperature control. There didn’t seem to be any air conditioning. Also the bath/shower was narrow and difficult to use because in order to stand under the shower head you ended up standing on the drain which then closed.

Ưu điểm: Trio of women traveling the Inka trail; lovely room with outstanding beds. Service was outstanding, to include hotel arranging for a clinic visit for one of us with an injury. Bar was good, breakfast was excellent. Spa also used, to include massage service.

Ưu điểm: Great historical property with excellent location.

Khuyết điểm: Everting was good

Ưu điểm: Upgraded to beautiful suite. Everywhere was walkable. Bathrooms offered outlets with your choice of voltage. The breakfast accommodated late and early risers. The property itself was worth wandering and exploring.

Khuyết điểm: I wish I had received an email about the tour offerings before I arrived so that I could have planned my days with those in mind.

Ưu điểm: The Hotel is a gem, it’s beautiful has this historical touch, actually I think you can make a mini tour about the hotel and the antiques. The buffet was really delicious, you have loads of variety

Khuyết điểm: The room was small, and we have a problem with the shower as the water went out and made a little mess, apart from that was perfect!

Ưu điểm: Location, view

Khuyết điểm: At checkin, Roger sat us down and energetically told us our room was not ready (we were early) and suggested we upgrade. I said no, so he asked me if we "really wanted" the room we had reserved. I explained we were tired from the long trip and asked if he could watch our bags and we would return later. He persisted in excitedly selling the upgrade. At checkout, no one could explain why I was charged 40 dollars more than what was listed on the bill. (The visa receipt did not match the folio) Of course it was the 10 percent charge at checkout that does appear in the booking email. These games were surprising at an spg hotel. .Everyone Was very nice while they created a sense of confusion that (of course) costs the traveler money. (I am sure worse for those who speak no spanish).

Ưu điểm: Excellent customer service

Ưu điểm: Attentive staff like I've never seen before. Taking care of every need and going above and beyond to make you happy.

Khuyết điểm: The hotel is a little old and could probably use a face lift.

Ưu điểm: Perfect hotel in a perfect location!.. excellent rooms with 2 bathrooms in suites. Good staff and the best breakfast ever!..

Khuyết điểm: Could be less expensive

Ưu điểm: Beautiful hotel in best location of Cusco with excellent breakfast

Khuyết điểm: Nothing really: could be less expensive of course!.

Ưu điểm: Staff r all very helpful and professional, spa services available are awesome and all the activities provided are such a bonus! I’ll miss Panchita dearly.

Khuyết điểm: We had an early morning flight so we need to leave at 5.30am, breakfast supposedly starts at 5am but food are still not warm and the bread station has not been set up completely. The only working counter is the egg station.

Ưu điểm: Wonderful atmosphere

Khuyết điểm: Like all converted convents not an ideal hotel layout- poky rooms and weird layout. They did a great job with what they had.

Ưu điểm: Loved the staff and excellent hospitality.

Khuyết điểm: Too short of time to stay and enjoy.

Ưu điểm: Extremely friendly, detailed, and attentive service. A very luxurious stay and a delicious breakfast.

Khuyết điểm: There's nothing not to like about this hotel! Everything was great!

Ưu điểm: Everything, staff always ready to help. Walking distance to plaza de armas. Spa, must try Jhonatan, inca ruins to visit inside the hotel, the convento was built on top of two different cultures incas, and the previous

Ưu điểm: Hotel is built on historic site. The hotel location was very convenient to the center of town. Half an hour hotel tour is informative. My stay was comfortable. Breakfast was good.

Khuyết điểm: none

Ưu điểm: Great couples massages, wonderful breakfast and very friendly, helpful staff.

Ưu điểm: Cant thank the staff enough. These people go above and beyond to help their guests. Really one of the best hotels in the world because of the people that work there

Ưu điểm: What is not to like about the hotel is an amazing place from staff, service, amenities and location is beyond rating. Just a 5 minutes walk to the Plaza de Armas in Cusco.

Khuyết điểm: You can't dislike anything about the hotel.

Ưu điểm: This property is gorgeous and the attentive staff make it all the better. The amenities are great, but best of all are the complimentary tours and activities coordinated by the hotel. Our tour of San Pedro market with the head chef was exceptional.

Ưu điểm: The staying was really comfortable, the staff is really kind. Hotel is beautiful like and antique with this modern touch. The morning buffet it’s amazing and delicious. Also if you want to eat in there is totally worth it!

Khuyết điểm: Hate the clock next to the bed, the light is so bright couldn’t sleep and woke up with headache

Ưu điểm: Loved the king sized bed, amazing buffet breakfast, beautiful bathroom, lots of fun events going on in the hotel, extremely helpful staff, sauna, extra things for Christmas like Santa photos and gingerbread house.

Khuyết điểm: Nothing.

Ưu điểm: Nothing... The staff told us that they don’t have rooms available becuase some problems they had in part of one of the floors.

Khuyết điểm: The room they offered to us wasn’t good as the room we booked. We didn’t get any message prior to arrival and we saw at least 2 people checking in while we were waiting for the taxi to go to the other hotel.

Ưu điểm: The location, staff and the food.

Khuyết điểm: I paid for a "luxury room" the only luxury about it was the jacuzzi, the room had the square in front of it and people passed through it frequently making noise. I told them that I was going for work but they gave me that room.

Ưu điểm: Very helpful staff. Super location close to the Plaza de Armes. Beautiful courtyard setting. Very Close to great restaurants and amenities. Comfortable beds. We returned here for one night after our hike to Macchu Picchu as well.

Khuyết điểm: Very Little. When we arrived in Cusco, the hotel had not sent a shuttle to pick us up at the airport, so we had to take a taxi, but they made up for it and offered us a free taxi on our return to the airport.

Ưu điểm: The rooms were very clean. The bathrooms were newly remodeled and very very nice.

Khuyết điểm: The internet worked sporadically in our room but always worked in the lobby area.

Ưu điểm: All the staffs are very kind. And the rooms are very clean and quiet to stay , Beds are comfortable to sleep. Thank you.

Khuyết điểm: There is no water in the room.

Ưu điểm: The old palace is just wonderful, it's like breathing history. The location is perfect because everything is in walking distance. The restaurant is quite good too and they offer some entertainment as well.

Khuyết điểm: It's a little bit dated & it could do with a bit of modernisation.

Ưu điểm: Everything is good, above average. The staff are helpful and nice.

Ưu điểm: Great staff, one block from square, clean big room, good food.

Khuyết điểm: WIFI didn't work well. Cars honk a lot in the area which wakes us up.

Ưu điểm: Location & setting, beautiful building

Ưu điểm: It's located in the middle of the mountain. There is a plaza nearby you can look at the the whole city at the view of bird's eyes. Bed is comfy. Room is spacious. And the restaurant is very good.

Ưu điểm: Very clean, very comfortable, very friendly staff. It is just the well-known Hilton standard. For us it was very convenient to find a lot of laundries in a nearby street.

Khuyết điểm: It is on the hill. By the altitude, I recommend to take a taxi when coming from the Plaza de Armas, which is located lower.

Ưu điểm: The service in the front desk for Lucia and Ingrid was very good, they helped to give solutions for some problems with the service in front desk

Khuyết điểm: Slow service in front desk, a concierge had no cooperation in delivering luggage in custody that contained medicines and at my insistence he responded in a very bad way and did not stop arguing even though I asked him to stop because I felt bad, I requested to be assisted by another concierge Lucia who was quick and friendly in attention. The pillows are uncomfortable and the bath towels are very used and are gray and not white, the shower water takes a long time to heat especially if we are. On climatic problems where nothing should be wasted, the breakfast area is not well ventilated so the clothes are smelling of food and one of the days did not open at the expected time delaying our departure.

Ưu điểm: Excellent staff and clean room

Ưu điểm: Room is spacious

Khuyết điểm: Location is not convenient. The hotel is situated uphill. Nobody want to walk back to the hotel in a high attitude city climbing uphill to get attitude sickness. Also the steps downhill is steep and absolutely not suitable for old people or people has leg problem. At first I stayed in the hotel for two night booked a room with a view. However, it turned out the room has a small window overlook the patio and not as mentioned in previous comments as spectacular and paramount view of Cusco city. I was very disappointed and asked the front desk and they insisted they were right. As the second stay cannot be cancelled, I change to a double room with less price and the room’s view is almost the same as previous one.

Ưu điểm: The view from the rooms are fantastic, the food and accommodations are top class! The concierge guys should be recognized for excellent customer service!

Khuyết điểm: It was further away from the main square so abit of a distance to walk, all hills

Khuyết điểm: Employee Sam very unfriendly . He don't gave me my invoice.

Ưu điểm: - Room was so clean - staffs were very nice and helpful - breakfast was good, quite more selections than other hotels i stayed in South America - good hot shower - room has heater - location is not in the centre but I enjoyed walking there only 15-20 minutes

Khuyết điểm: Nothing, everything was so good!!

Ưu điểm: Staff was nice

Khuyết điểm: The location is not good. Long walk to town, sketchy area. I saw the guy peeing right in front of hotel. Ants in the bathroom. Not good breakfast . Loud.

Ưu điểm: Great breakfast, made a early breakfast pakkage when I left before 6am. Has laundry service, Sol8 per Kilo.

Khuyết điểm: Booked a superior single room, but they only had a standard double room, which was smaller and in the basement level. Cold water in the afternoon, had to keep the water running for at least 5 min before it got hot. Very Noisy, could hear everybody passing by.

Ưu điểm: Only the bed and bathroom...

Khuyết điểm: Very noisy the entire bldg, no privacy, and the customer service is terrible. Housekeeping starts making noise before 8am, which very much annoyed me as you can hear the entire building.

Ưu điểm: Friendly staff, clean rooms, convenient location. Great value for money.

Ưu điểm: We had a suite.. Was great , clean. The breakfast buffet was complete and the coffee and eggs or pancake's just what we needed ...

Khuyết điểm: Went order in the breakfast(eggs)they were a little slow getting the eggs to the table .

Ưu điểm: The breakfast was good. Large spread and omletes made to order.

Khuyết điểm: The room we booked wasn't available. Turns out they only have one room with a bath and it was booked when we reserved. They should have never even booked us Total bait and switch. The last night there was a gas leak. They couldn't get the technicians until the next morning so they were just going to leave it leaking out. We made the decision to evacuate to a new hotel in the mmiddle of the night. Oh and it is marketed as a 3 star hotel. It is not even close! More like a 1.5

Ưu điểm: Breakfast was the best in our one month trip. So many options - fresh fruits - omelette - pancakes just everything. The value for money is just amazing. The room is spacious, big and the spa in the bathroom is just amazing after a trip.

Ưu điểm: Very helpful staff, clean room

Khuyết điểm: There was no lift in the property

Ưu điểm: Breakfast and helpful staff

Khuyết điểm: Nothing

Ưu điểm: Breakfast was excellent. Great variety of fruit, juices, salad, eggs, bread etc on sunny fifth floor.

Khuyết điểm: Everything was great.