Hôtel Du Palais

Very pleasant staff. Good location. Concessionary car parking arranged by hotel

There are 65 steep steps and three floors up to the top rooms, making them VERY unsuitable for aged or infirm guests. Luckily there were other hotel guests on hand when we (aged 85+) arrived and who helped with our cases. We were given a ground floor room the next day and our cases were moved for us by the staff. There are no staff in the evening so entry is coded. Both rooms were only just large enough for the double bed. Car park is quite distant from the hotel & the automatic payment system is quite complex, even fro French speakers !

Location

Six flights of steep stairs to our rooms and no lift. The hotel advertised itself as a 3* hotel. However, the rooms were basic, toilets cramped, no separate bar and those stairs. We are aged 67 and 70 respectively and I walk with a stick following nerve damage in my back. The stairs were a nightmare and we had to leave after one night thus losing two nights. We had to pay cancellation charge for one night also. I feel that the description of the hotel on your site did not sufficiently emphasise the issue of stairs and no lift. This hotel is impossible for many disabled or mobility challenged people.