Palm Beach Hotel

location

i book two rooms for 5 nights, at check-in i inform them i will checkout one night early for one room. i left hotel early morning to catch my flight, when my friend ( how was staying with me ) check out they over charge one night, although its been informed more then 48 hrs before. every time i ringing them, they keep saying we r loking our account we will ring u back when 1 hr but that never hepen.

Price is reasonable. Location is good

Room is dark and gloomy. Air conditioning is noisy and can't be adjusted. Reception staff are unhelpful and rude. Internet is expensive and regularly drops out - to get it functioning again you have to contact reception staff who make you feel like you are being a nuisance to disturb them.

Goos with some car parking difficulties

The accessibility to the malls and other commercial areas

Some staff members were customer focused. The house keeping staff were very helpful.

Yes, distinctive smell from shower curtain, TV was not working properly, not allowed to bring our own hot drinks into the hotel, no smoke alarm; a cylinder exploded early hours of the morning on the day we were leaving and no alarm bells rang. Loud music from the evening to early hours as there is an Indian club and African club next to the hotel. The bus service to the beach was not available. The vehicle had traces of vomit on the day of arrival!