Grupotel Playa de Palma Suites & Spa

Food was amazing staff soo nice nothing was a problem

Nothing

The hotel and facilities are great. Breakfast up on the roof, swimming pools, spa, clean, chilled, great location not far from the beach, very nice and helpful reception staff. Highly recommended.

The room was nice and beds very comfortable. We had a lounge with kitchenette and fridge which made our week long stay more enjoyable. My partner found the cooked breakfast selection to be excellent. There were also cold meats and cheese, muesli, fresh yogurts, fruit, cakes and good selection of breads available. The TV channels available were good we made use of BB1 & BBC2 plus the german Eurosport which meant we were able to watch US Tennis open late in the evenings. The outdoor pool & the Spa facilities were very good. We were able to play tennis and mini golf free of charge equipment provided by the hotel. Short walk to seafront, and stops for express bus 25 into Palma ( 1Euro 50 cents) and express bus 21 bus to airport (5 Euros)

No poached eggs available and no cereal flakes - So for me breakfast was not so good. The pool was only open 10 am till 6pm - If you were out sightseeing there was no opportunity to use the beautiful pool. We did have a problem with the air conditioning not working correctly in our room, fortunately they were able to provide us with another room of the same standard on the second day of our stay. Breakfast can be eaten outdoors but can be spoilt by people smoking on the table next to you - it may be that a designated area for smokers is required. For some reason the other UK channel available on the TV was Radio 2 red button with no sound a total waste of channel option - Hotel needs to supply a different genuine UK TV channel.

Location, pool areas,

The food service from the bistro bar during the day was awful, we had to wait over an hour for a a sandwich on 3 occasions.