Black 5 Florence

Look and feel of room. Location was great. Service fantastic.

Internet speed, fridge temparature, airco temperature and breakfast were expected to be better.

Very lovely boutique hotel in fantastic location to main attractions. Catarina was very friendly and helpful, even gave us a glass of Prosecco on arrival! It was a lovely surprise and we had a great stay. We will happily recommend to our friends and family.

Great location, friendly hosts, nice room with a balcony.

The B&B doesn't actually have a parking facility. They call a company and set a price with them. Someone from the company comes to pick up your car (20 euros/night), and they drive it away. This is actually a good thing since it is such a pain to drive in ZTL areas. However, to get the car back, it took over an hour both times we used their services. You have to call them and they are supposed to bring it to the hotel within 30-40 minutes, but it always took way longer. The breakfast is as others say, just some prepackaged carbs, coffee, yogurt, and juice. There are a few brunch/breakfast places nearby if you want eggs/other more nutritious calories. The wifi simply doesn't work. If you are going to be there for work and you absolutely need to have internet access, then you may want to take this into consideration. I was only able to use it for a couple of minutes while standing in the reception area but it doesn't work anywhere else and it actually didn't work any other time. The reception closes at 6p, which is earlier than most other B&B I've stayed in before. They charge 20 euros for late check-in. None of these were particularly bad, but it would have been nice to have all of this info when I was choosing between a hotel and a B&B.

The room was nice, the location is near the center and the receptionist was nice and fun.

The breakfast is basic, it doesn t have Ham, cheese or eggs.