Las Olas Guesthouse at 15th Avenue

The assistant manager at the desk was friendly + we were allowed to enter our room a little earlier than 3pm upon request.

A hole at the bottom of our door literally allowed geckos to enter our bedroom. Imagine taking a nap and waking up with a gecko 1 inch from your bed. I called the owner to ask if something could be done about the hole because the thought of geckos and insects being able to enter your room is not at all pleasant, but the response of both owners defies all imagination. “Yeah well this is florida so geckos are all over the place, not much i can do, also it’s sunday and i’m out of town so yeah, you could also just leave”. I’m still BAFFLED by the way they treated me, imagine owning a hotel and taking 0 responsibility. Of course geckos live here but I DONT WANT THEM ENTERING THE ROOM THAT I PAID MONEY FOR? Does that mean I have to accept alligators in my room too because yeah this is Florida after all? Truly an awful experience. And as if the geckos weren’t enough, one light was broken leaving us with a halfdark room, and our towel rack literally fell out of the wall. About the breakfast: my expectations were low and I was still disappointed.