29 Madeira Hostel

Nice clear, nice staff, great breakfast according The Price

everything

parking

location/ comfortable twin bed room in a brand new wing (I had private room with ensuite shower room). kitchen facility with nice accessories including wine glasses for which I was very thankful. Madeira travel books and magazines free to read. Reception/ Carolina was extremely helpful and gave perfect tips and helped where she could, went beyond her duties to assist and with extreme response level- even at 6am in the morning when I needed urgent help to find the car that I rented only not remembered where it parked. She figured that for me. She made sure I was okay and not stressed and followed up with my day later on to see if all went well in the end. Her English is also perfect which is such an ease for a tourist with no local knowledge. There were free travel size toiletries in the bathroom to welcome me and the towel was perfectly clean and white- I appreciated the English channels on TV and wifi worked also very well. Although my room overlooked the side street, there were no noise at night. The room looked as on the photos - which is a great relief as many hotels cheat with pictures but here I got what I saw, and at an affordable price! I hope to come back again soon. Thanks for the diligence and the efforts.

Old building with wood ceilings and so I could hear the upper room’s guests quite badly when they were walking around in the room or making noises impacting their floor - whatever the guests were doing it gave a noise downstairs. I had a bad experience with one of their partner company which is not their fault but it influenced my stay/ Carolina however, saved the stay and helped to find another car rental company quickly.

Carolina and the staff were so welcoming and helpful, and the hostel was in a great location, was really well kept with great rooms and communal area.

The room was very hot with noise from the road.