Sunway Hotel Georgetown Penang

The room was ok

My booking was unavailable, they 'ran out' of rooms. So, they 'upgraded' me to a different room. Went up to the room to find out that it was no ready, and the hallway and room stunk of tabacoo and cigarettes. I checked in at 3pm, an hour later than the check in tome. So I find it unacceptable that rooms were no ready. Anyway, I talked to the manager, who did not believe that the room was not ready and that stunk of cigarettes So, after he confirmed himself that i was not making up a story, I was 'upgraded' again. Next day, at breakfast time I was politely asked to leave cos I was 'alone' in a table and they wanted the table for another party. And around 9am, as I returned from breakfast, I found housekeeping in my room. I had to pushed them out of the room cos they refused to leave. The room was not well insulated, I could hear the noise from outside eventough windows were shut and aircon was on, 2 nights of constant noise! The aircon was actually making a racket as well, so I had to turn it off after a while. All in all my 2 nights 3 days at this place was hellish to say the least.