Fairfield Inn and Suites by Marriott Greenville

We were permitted early check-in. This was a great customer service bonus! We arrived early and were traveling with our toddler. The young lady at the desk was polite and very accommodating. The complimentary breakfast was also really nice with a variety of things to choose.

Now for the unpleasant part of the review... The bedding was not clean, there was hair and dust on the night stands. On the first day we arrived one of the hotel staff entered our room without knocking, and we had no idea why or what they were attempting to enter our room for. The nail in the coffin was the large (and I mean HUGE) waterbugs! They were all over the bathroom, it was so bad we had to sit the empty trash can in the hallway because they were crawling all inside. Staff did not seem to care or mind when we mentioned it and they also did not change the linen or wipe down the night stands after they had been notified. The customer service was great but the rate was not worth our experience.

Jasmine was very helpful and accommodating Great person !! She gets a 10

One of your staff members was very rude and nasty to me and my family