Smile Hotel Hakodate

The location is fantsdtic.

The male staff in the front desk are very impatient and not helpful at all in responding to customer's requests. One of them even doesn't look in my eyes in answering my question. They dont greet customers, and sometimes even keep customers waiting until they finished causal chatting. The atmosphere of morning breakfast is diaster; a group of guests are talking so loudly that others are looking in their direction. Of course it is not the fault of the hotel, but the staff at least may have reminded them.