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Tuyệt hảothg 4 202010,0
Dinner and breakfast was very delicious. Location was so calming, beautiful and peaceful. Staff was extremely polite and friendly.
The room was a bit too warm at night but that is just me nitpicking! Could not find a single thing wrong!
Tuyệt hảothg 4 202010,0
Excellent customer service from the greeting until our departure! We felt very welcome for our entire stay. The Onsens were amazing and very relaxing along with their beautiful Japanese gardens. During the day the onsens are segregated for women only and men only but in the evening you can reserve time slots when couples can go together. We decided to have dinners in our room. They were served for us each evening and I must say I highly recommend this. Never have we had food so fresh and so delicious! The presentation was amazing too! Our room was traditional Japanese and they all have views of the mountain. They had a beautiful sitting area, dining room and bedroom and was the size of an apartment, very comfortable and relaxing. A short two hour train ride from Tokyo, we left the cherry blossoms behind and come into the mountainous region with snow falling on Hakone...it was pure magic! Sadly, we had to cut our stay early because Canada had issued instructions for All Canadians to come home quickly before all the borders were shut down due to coronavirus. As sad as it was to leave, we vowed to come back when the world is healthier. This property warrants a minimum two day stay or longer. You are in for a treat! It’s amazing!
We loved everything about this property.
Tuyệt hảothg 4 20209,2
The staff was so great! Thank you so much for those smiles, the communication. Sometimes in Japan it's difficult for foreigners (because we are from an another country) but in your hotel we don't feel this. It was so perfect for the end of our honeymoon and we thank you so much for this!
Everything was very good. Just a little difficulty for us because we have staid one entire day at the hotel to rest and we had just one sit in the room. Perhaps the hotel can propose coffee the morning? Or a automatic machine maybe?
Tốtthg 3 20208,0
Location and setting is amazing. Customer service is polite and attentive. Good signage and map. Sakura trees were in bloom and it was spectacular. Gorgeous garden. Best outdoor onsen view by a river. We had dinner in our room and it was beautiful. We felt instantly relaxed as we entered the lobby. A nice touch to the atmosphere that we appreciate was the addition of light scented incense.
A suggestion is to provide drinking water fountain by outdoor onsen.
Tuyệt hảothg 3 202010,0
The hotel was an authentic Japanese room. The staff were amazing, really friendly and helpful. We had breakfast and dinner both nights we were there. You won’t be disappointed. The food was amazing. Easy bus ride to the lake and great view of MT Fuji.
Kijitei Hoeiso ở Hakone, trên núi, cách Chùa Sounji và Thác Tamadare 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày và dịch vụ trông giữ/bảo quản hành lý. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
8,8 Tuyệt hảo
dựa trên 780 đánh giá
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Những thắng cảnh phổ biến nhất
- Tonosawa Railway Station 1,5 km
- Miyanoshita Railway Station 2,9 km
- Horai Garden 3,8 km
- Hakone Open-Air Museum 3,9 km
- Hakone Kowakien Yunessun 4,1 km
- Gora Railway Station 4,6 km