vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Friendliness of staff. Well priced including the food prices. High level of comfort and very clean rooms.
The checking out process: On arrival I was asked to pay for the two nights upfront which i did using my debit card. However, i did not check the actual amount on the slip. When checking out I found out that I had paid 2500 RMB deposit. My bill was only 1813 RMB and I paid again using my debit card as I was the told the difference of 687 RMB would be refunded to my debit card. However, the desk person then also told me differently that the 2500 RMB would be cancelled and he tore up the slip of the 2500 RMB. At the moment 10 days later I still have paid 2500 RMB. I have taken this up with the hotel.
Kindness and effectiveness of the personel, cleanliness of the hotel, free internet. This hotel is probably the best hotel I visited in China.
my room has a wide bathroom and very comfortable. Reasonable price for a five star hotel.
Big breakfast, big rooms. Excellent quality of the services
The staff doesn't speak english very well, and this is bad for a luxury hotel like this one
The hotel located far from West Lake.
Two things: first, I think that the extremely low level that the staff has in not acceptable for a 5* hotel. Second, the room was very old-fashioned and gave a dirty impression.
I have already filled in a guest comment form and handed it into reception before I left. I was pleased with my room which was clean, comfortable and spacious. I particularly wanted a quiet, non-smoking room with a bath - and that's exactly what I got. Room service was good.
The pool area could do with an upgrade and access to a sauna and steam room would be great - followed by a professional massage.
new, excellent property, well run.
no. It's 10mins away from the tourist area (west lake) but we didn't mind the distance - closer to train station.
Tọa lạc tại trung tâm Hàng Châu, Zhejiang International Hotel cách Quảng trường Vũ Lâm 4 phút đi bộ và cách Cầu Đoạn 3 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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