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This is an excellent hotel in a very convenient location for sight-seeing. Everything is nearby and close to the waterfront. The staff is friendly and helpful.
A bit pricey bu you would probably expect that for a five-star hotel.
Everything. Breakfast was especially good. Staff very helpful.
Nothing negative. A bit pricey but that is what you expect for a five star hotel.
This is not a 5 star hotel. Hwo is responsible for evaluation?? I will not recommend to pay as 5-star hotel to anyone.
The breakfast and the Hotel receptionist very helpful!!!!!!
The rooms were poor and aren't to 5 star standards!!!!!
Location was good for being close to the port, but the walk up a fairly steep hill with luggage has put me off from stying here again. Lack of communication about the breakfast that was included in the room rate, we were advised we could have our breakfast in our room but was then charged full rate for doing so
The hotel is centrally located, and offers free wifi in the lobby.
There is no way this is a five star or even four star hotel. Our room was supposed to be non-smoking, but reeked of smoke and the bed was quite uncomfortable. The hotel was generally worn, from the lobby, which at first glance looked stylish, but upon closer inspection was run down. The helpfulness of the staff varied widely, and I did not appreciate the snickers from the woman at the front desk when I, rather than my husband, handed her a credit card to pay.
Old furniture, bad smell. This is not 5-star hotel for sure.
Ideal situation/location of hotel.
Reception staff initially not very welcoming.
Very poor quality for money. Impossible to sleep because of noise from airplanes, cars passing in the street with very loud radios on all night, noisy motorbikes and so on. Depressing furniture. Poor view. Depressing surroundings.
Near the airport, large and very well appointed room, we booked a sea view room and thought it well worth it, superlative breakfast including an orange squeezing machine and Cretan specialites with a notice saying what they were. Central location including proximity to the Archeolgical Museum (which is shut for rebuilding and a tempory exhibition of "highlights" is underwhelming).
Being presented with the visa receipt after OK-ing bill and asked to fill in the "Tip" box. I had tipped appropriately as we went and I found this a little grasping
The staff were great & with a smile on their face. The Porter Con was absolutely fantastic (keep up your great service Con) & so were the reception staff. The Breakfast buffet had great selection. The motel was very clean & comfortable, close to restaurants & shops & also the port. We will stay there again.
Helpful staff, good food, comfortable room, ease of access to airport
Aquila Atlantis Hotel ở trung tâm Heraklion, chỉ cách Bảo tàng Khảo cổ học Heraklion 3 phút đi bộ và cách Cảng Heraklion 12 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ nhận phòng cấp tốc. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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