Khách sạn ở Heraklio Town

Ưu điểm: Friendly staff and amazing rooms. The breakfast served in the room is amazing. Home away from home.

Khuyết điểm: Room serves could be better.

Ưu điểm: Staff with hospitality. Thank Antigoni very much for arranging one day’s activity for us. The afternoon ‘ winery trip was one of our best memories in Greece. Breakfast was wonderful.

Khuyết điểm: Nothing

Ưu điểm: Suite 402 had this room on 4th floor before love it will cone back very soon xxx

Khuyết điểm: N/a

Ưu điểm: Comfortable, clean and modern suites, fully equipped and perfectly located in the city center. Excellent service, really felt like being home.

Ưu điểm: Location was excellent; centrally located and good view of the harbor. The staff was so kind, obliging, helpful. Enjoyed eating at lovely table with a view from our room. Lovely room and bathroom

Khuyết điểm: No place to open suitcases. One space only given and it was too small to open a suitcase fully. We had to place other opened suitcase on the floor. Coffee served in cups for breakfast was cold by the time it made it to our room. Asked for a pot the next day and it stayed warm longer

Ưu điểm: Delicious breakfast, friendly staff, good Location to explore Heraklion, parking besides the hotel for 5 euro per day.

Khuyết điểm: From our point of view the floor in the room was not very clean, too noisy for us (due to traffic) as we like to sleep with open windows.

Ưu điểm: Great location, got everywhere by foot. Amazing breakfast, large selection. Very nice staff, pointed out activities on a map and suggested parking options. The room was large and came with a dining area. Many restaurants around the hotel. Right by a shopping street and a market. Right by a taxi station (across the street from the hotel, near the roundabout- no need to order taxi service ahead of time, cost us 12 euro to get to the airport).

Khuyết điểm: *The room faces the street and we could hear everything from the room, every evening until 22:00 there were events and live music and it was difficult to rest. *Difficult to find parking near the hotel (paid 15 euro at a parking lot 800 meters away)

Ưu điểm: The hospitality was amazing. They were very helpful and responsive right from the time we made the reservation.

Ưu điểm: Along with everything else that was wonderful, they came and got me, and drove my car to the hotel, when I got lost in the city center!

Khuyết điểm: Too many mirrors in the bedroom.

Ưu điểm: delicious and abundant breakfast. extremely helpful and friendly staff

Khuyết điểm: appreciate the technology of the room, but often didn't work.

Ưu điểm: Great location and staff

Khuyết điểm: No swimming pool :(

Ưu điểm: Large room with modern look and feel. Welcome pack included Raki and snacks. Reception area is nice and radiates luxury. Nice bar right next to reception area, which was open (often not in January in Crete).

Khuyết điểm: Bathroom clean but did feel dated compared to room. Breakfast good but not exceptional. The shutters that protect the room and balcony from the intense sun in the summer do limit the view in wintertime.

Ưu điểm: Really love the staff! They are always amazing regardless if I am coming into enjoy the Cafe, or staying over night. I am in Heraklio a lot because of my work and this is my to place for coffee, food, and to stay. Also, LOVE the off season prices! It really makes it affordable for me to stay especially when I have multiple trips.

Khuyết điểm: The square in front can be noise if you are on the street level until all hours of the night.Keep your door closed and you should have no problem

Ưu điểm: Everything was impeccable!!! The staff was more than kind, hepful and caring with the children!!! The decor was magnificent,modern and convenient!!! The breakfast fantastic- especially the local products such as tea with local herbs, cretan dakos, and the pancakes ( heart and lion) the cook prepared for our kids!!! Such wonderful gestures!!!! Finally in the family room 1) the little step/ platform gave us such joy, the kids used it as dance floor!!! 2) the two bathroom glass doors were so original and practical for us!!! Excellent!!! Well done

Ưu điểm: The smart concept

Khuyết điểm: No own parking

Ưu điểm: Great location and a smart modern hotel with friendly professional staff , Room was comfortable and clean

Khuyết điểm: The very regular bleeping light of the smoke detector was quite intrusive for sleeping as it was quite bright in a very dark room Also the view across from the room to another block of flats at eye level wasn’t the best Small points as it was a clean comfortable room

Ưu điểm: Spacious room with modern decor

Khuyết điểm: Nothing !

Ưu điểm: Close to shops, restaurants, attractions. Spacious rooms, comfortable, healthy breakfast options, great staff - very helpful.

Khuyết điểm: Would b nice if coffee satchels were available in the rooms n remote control for A/C. Maybe a mat inside balcony door ? Due to consistent rain was difficult to open balcony door without spreading water throughout the floors.

Ưu điểm: Perfect location with a (vallet) parking closeby. There are plenty of restaurants, bars, shops nearby and all walking distance. The rooms (we had a junior suite) are very nice with a separate sitting area, balcony and lovely furniture. We loved the design. Beds are comfy, nice bathroom, breakfast was also good. Alex at the front desk was very friendly and helpful.

Khuyết điểm: The rooftop is only open in summer (it was still 27 degrees when we were there, oct. 19 ...) Checkout took really long.

Ưu điểm: This place is all inclusive and we didn’t even know until we got there. The desk staff is exceptional and their English is amazing. Tip the bartender

Khuyết điểm: Nothing

Ưu điểm: Very clean, comfortable beds

Khuyết điểm: Narrow streets around hotel for driving

Ưu điểm: The lovely room - comfortable bed - great bathroom - coffee machine, fridge and kettle. And of course, the staff, who were very kind and helpful.

Khuyết điểm: Almost nothing - this little hotel is a gem...

Ưu điểm: Very friendly staff, close to main areas of town for shopping and eating, nice rooms, nice roof terrace overlooking the Aegean

Ưu điểm: Excellent mid range hotel with comfortable rooms and a good breakfast

Ưu điểm: Warm welcome, exceptionally comfortable beds, well appointed bathrooms, good showers, quiet room.

Khuyết điểm: The pillows are a bit bouncy for me. Some of the rooms, the shower door doesn't close well so the floor gets wet. But these are minor.

Ưu điểm: The breakfast was excellent. The room was new and greatly designed

Khuyết điểm: The toilet-bathroom was not perfectly clean

Ưu điểm: A consistently good hotel in the great location for a good price. We have stayed here many times and while we stay in other places from time to time we keep coming back here. Breakfast gas improved since last year & is v good.

Ưu điểm: The hotel was obviously loved by its management and it showed, it was immaculately clean and the rooms really made use of limited space

Ưu điểm: Great location, great breakfast, very clean and lovely, very helpful staff.

Ưu điểm: good breakfasts, delicious cakes, fresh juices and fruit. Very good location, close to everything, 500 m bus station, major museums, sea

Ưu điểm: It's really close to the city center and the sea, the breakfast is really good and the staff really kind!

Khuyết điểm: Everything was nice!!

Ưu điểm: Breakfast was great and the staff is friendly and very helpful

Khuyết điểm: The room we had was a bit small bu that wax our only complaint

Ưu điểm: Nice hotel, excellent restaurant, friendly staff. Bed very comfy and rooms very quiet

Khuyết điểm: Rooms were rather small

Ưu điểm: The staff was extremely friendly and helpful. They even provided breakfast to go boxes for an extremely early morning excursion.It was comfortable and clean, and the breakfast selection and food was delicious and abundant.

Khuyết điểm: I wish the pool was heated!

Ưu điểm: Everything!

Ưu điểm: Awesome stay, friendly staff, clean and upscale

Ưu điểm: Very clean, great staff and an excellent breakfast

Khuyết điểm: Room was a bit small but ok

Ưu điểm: Good location and about a 20 minute walk into the centre of town. Nice restaurants within walking distance.

Khuyết điểm: Nothing.

Ưu điểm: entrance, reception, facilities, location,

Khuyết điểm: very very small room and bathroom like in Ibis hotel, waitress in bar not very kind to customers, breakfast not enough big for 5 stars hotel

Ưu điểm: location is good

Khuyết điểm: small rooms and did not match the photos. Reception staff need a good lesson in courtesy.

Khuyết điểm: the bathroom, comfort of the beds and smell of the entire place. The lighting in the hallways was dark. The bathrooms were extremely small and the photos highlighted were for the deluxe bungalows which was falsely advertising what to expect.

Ưu điểm: Modern eating area, very nice staff. Food was good

Khuyết điểm: Bathroom smelled like sewer, we had to have the door closed. In the dinning area the “children’s “ corner only had fried food, didn’t have vegetables soup for kids and the soups they had during our stay (mushrooms and fish) were too salty. The pool bar food area closed at 5pm but if the food finished earlier, they wouldn’t refill it.

Ưu điểm: - The staff are brilliant. Not only are they some of the friendliest I’ve ever met, but they also seem to have a genuine enthusiasm for their jobs. - the food was really good. They always had such a great selection for every taste. - there’s a lot of options of things to do and activities. - the massage was really good! And I thought, decently priced. - the evening entertainment was always fun. They got some great acts and the resident performers were absolutely lovely, and very good to watch. We loved their Disney themed night!!

Khuyết điểm: - The cocktails need a lot of work. I never thought you could get a Cuba Libre so wrong until I went to Agapi... - the room was very outdated. I felt like I was on a cruise ship in the 70s (and not in a cool stylish way...)

Ưu điểm: - nice staff - great location - nice hotel area - rich offer within all inclusive

Khuyết điểm: - the choice of food practically did not change - water in the children's pool was too cold

Ưu điểm: We arrived at 2 in the morning, sandwiches and a bottle of water in our room. Charming atmosphere. Excellent abundant food. Friendly happy staff. And a Cat Cafe. All the essentials for a very happy, relaxing stay.

Khuyết điểm: Bed was a little firm.

Ưu điểm: Amazing location Food very good Service very good

Khuyết điểm: There is no room service 24/7 But anyway I received good service .

Ưu điểm: The staff, the pool, the quiet in all the resort

Khuyết điểm: There is no normal wifi in all rooms as writed Not close to city center, beach is not so clean and inviting.

Ưu điểm: We had a half board package , there was one night when the buffet was very good , the other nights and breakfast were not of a good quality ... coffee was barely drinkable

Khuyết điểm: Beds were very uncomfortable , ...could be cleaner ... bathrooms very run down

Ưu điểm: Every thing was perfect for us, great food, lovely sea on your door step . Not crowded, long expanse of sandy beach which was clean. All staff bending over backwards for us. We will be back next year for longer!

Khuyết điểm: absolutely nothing. any one who finds fault is a git!

Ưu điểm: Very taste food. Friendly staff. Good location...

Khuyết điểm: Animation in the evenings was only 2 times per week. Poor wi-fi anywhere in the hotel area.

Ưu điểm: The location was superb. The bus is right in front of it so you can go anywhere from there if you want to. The food is awesome. Everything is delicious, lots of choice as well, both, food and drinks. Overall would definitely visit again.

Ưu điểm: Very polite, genuinely helpful and kind reception and restaurant staff

Ưu điểm: Very nicely located to beach and city

Khuyết điểm: The bed needs to be softer

Ưu điểm: Nice location near the beach. Hotel was clean. Room with sea view.

Khuyết điểm: Food and Beverage is acceptable. Can be improved.

Ưu điểm: In general everything was as expected. The stuff is very helpful and the facilities are very clean.

Khuyết điểm: Without being annoying, our room was a bit loud because it was next to the staircase.

Ưu điểm: Good food, friendly staff, lovely views.

Khuyết điểm: Shower was broken.

Ưu điểm: We had a fantastic stay on Crete. The hotel is small but very cozy. It has a direct access to the beach, which was convenient for us with the baby. The staff is amazing and very helpful and the food was prepared delicious

Ưu điểm: Great price for the offer of all inclusive.

Khuyết điểm: That everything felt a little bit more underrated as the stars given to this hotel. Despite a sign signalling that no sun beds are to be reserved ... nearly all were ahead of breakfast (despite only a couple of people using them). I think it's important to have hotel house rules but they should not just be window-dressing. Every guest ought to have a right to use all of the facilities. Reserving seats or sun beds is absolutely ridiculous and staff should (as the so-called rules by the poolside state) should remove the pegs that hold towels there. Or better still, remind guests on their arrival that reserving sun loungers/beds is against house rules. Certain cultures whether it be German or British have no right to impose such archaic traditions on any other holidaymakers.

Ưu điểm: It's my first ever trip to exact same summer destination twice in a row. As before, it fully met my expectation. The place is close to airport & the city, yet the beach is long and relaxing enough if you walk a few minutes any direction. The hotel's most valuable asset are the people working there. The staff at the restaurant - those you meet most often - are always friendly, quick and always ready to help. The bar team also deserves a 5*. The family rooms we stayed in were clean and comfy. Everything required was there. Cleaning raised no issues. Liked the food - didn't miss any particular kind if food. Was never hungry :) Exept for rare peak days, there were always sunbeds at the beach, though it's hard to fined >1 spare sunbed by the pool past 10am. There's small private car park for your car. Staff speak English, German and some speak French as well. A special thank you voes to the manager - Nikoletta - who's been very helpful in making some non-trivial arrangements for my family members.

Khuyết điểm: Sometimes I missed the pool after 6:30 when it gets closed.

Ưu điểm: Delicious, amazing food, great variety! Very friendly and professional staff, very clean property, had a great time!

Ưu điểm: Central locations. Quiet hotel

Khuyết điểm: Desk ordered airport service for double the price of a taxi. We specifically asked for a taxi and didn't know the difference until we had to pay the driver at the airport.

Ưu điểm: Checkin was smooth Family room quite good and appropriate for my family size of 4 Breakfast is standard

Khuyết điểm: Twice our balcony door was kept open after cleaning which isn't desirable They should provide kettle in the room

Ưu điểm: Just a block off the main waterfront promenade. Friendly and extremely well located. Beautiful rooms and facilities. Best Breakfast we had on our trip.

Ưu điểm: Walk to city center or the water in less than five minutes. Walked with luggage from the port to the hotel in 15 mins. Great central location. Staff was very helpful. 12 euro cab ride to airport. Breakfast was delicious and filling. Rooms were comfy. Good water pressure.

Khuyết điểm: That we had to leave.

Ưu điểm: Breakfast was nice ! Aslo the option to have to sit outside. We also had dinner coupel of times wich was nice. Family room was good in size. Only bath could be renued.

Ưu điểm: The location

Khuyết điểm: Facilities

Khuyết điểm: Excellent in every way

Ưu điểm: Great location. We have stayed here many times now and the staff always make us welcome. Excellent breakfast.

Khuyết điểm: Some of the furnishings are starting to show their age but always clean.

Ưu điểm: Very good staff and good breakfast.

Khuyết điểm: Nothing

Ưu điểm: Very clean hotel, good hard bed, good shower, nice choice for breakfast and strong coffee. Great WiFi cover. Nice swimming pool. Close by sandy beach.

Khuyết điểm: Barking of street dogs at night outside hotel. No boulevard close by hotel

Ưu điểm: The hotel location is on a very nice beach, the staff is amazing!!! Very nice and helpfull!!! The rooms is very clean. There is a very good bus that conect the hotel diractly to city center and airport. No need to spend money on taxi

Khuyết điểm: All over the hotel there is a very strong smell of smoking. Discasting smell. A bit far from city center, need to take bus/taxi or be sporty and walk on the beach 4km

Ưu điểm: Easy access from the airport no. 6 bus quiet area direct access to the beach. Very relaxed and friendly atmosphere throughout. Staff very friendly.

Khuyết điểm: Tea coffee making facilities in the room would have made it just perfect.

Ưu điểm: The staff were incredible

Ưu điểm: everything, special thanks for Katarina and delicious breakfasts.

Ưu điểm: Nice hotel, not big. All staff was very helpful. Clean room and the territory of the hotel. There are bus stop nearby, N1 to center on Heraclion and N6 back. Go every have an hour (could not find a time table). Couple of pleases to eat, I can recommend Mitato and bakery Galletto.

Khuyết điểm: Nothing. There were not umbrellas on the beach, just were next to the pool. But I think because of the end of the season. Territory around the hotel is not very beautiful but it does't matter you can rent a car or use the bus.

Khuyết điểm: The location wasn't great. Not much around.

Ưu điểm: It has a great location and the old town is 5 minutes away and all the food restaurants were nearby.

Khuyết điểm: Our room's heater didn't work.

Ưu điểm: It was in the heart of the town which made our moving around very easy

Khuyết điểm: This is not a boutique hotel. The breakfast was not different or special but rather boring and usual. There was noise during all day and some part of the night from-what i believe was- either the maids or constructions at the room over our floor so we could not relax at all. No parking available so since area in the center not easy to carry our things around after we found a spot pretty far from hotel.

Ưu điểm: Very clean, very stylish rooms. Excellent service.

Khuyết điểm: No

Ưu điểm: Location, could access Netflix English speaking programmes on tv. Breakfast. Comfortable bed.

Ưu điểm: Friendly staff, especially the lady at the breakfast buffet. Great location in the centre of the city. Comfortable, fairly spacious room. Excellent, delicious breakfast! I massively recommend this hotel to anyone!

Khuyết điểm: The room was a bit cold desperate the air conditioning as there was no other heating. The window were quite stained, and clearly not been cleaned for a while. The bed could have had four pillows instead of two to make it more comfortable. And the noise from upstairs/next door as there were some construction happening woke us up every morning.

Ưu điểm: Nice hotel with excellent location and food break. I'm

Ưu điểm: For a budget price this hotel certainly exceeded my expectations. It was clean and modern and the breakfast was excellent. Location is close to the harbor but also not far from Centre. They even had a Netflix/Smart TV in the room. Price performance is top for Heraklion

Khuyết điểm: Not much. A balcony overlooking the harbor would have been nice but that is an unreasonable demand at this price level. Netflix TV did not have account so either use your own account or don't use it.