Khách sạn ở Heraklio Town

Ưu điểm: This property was perfection for our night in Herklion. Close to restraurants and old port. The staff were amazing and we could not fault this 5 star boutique accomodation. Would stay here again.

Ưu điểm: Room, service, breakfast

Khuyết điểm: A bit noisy on the balcony. Parking difficult.

Ưu điểm: Staff with hospitality. Thank Antigoni very much for arranging one day’s activity for us. The afternoon ‘ winery trip was one of our best memories in Greece. Breakfast was wonderful.

Khuyết điểm: Nothing

Ưu điểm: We were welcomed so warmly by Bella. She made us feel so at home instantly, and even though we arrived a little travel worn (read sweaty and overwhelmed by the ferry ride) she was so calm and helpful, booked us into a great restaurant for dinner, took care of our bags, explained the different features of the room and made us feel like honoured guests. This experience was continued throughout our stay with thoughtful touches like drinks on arrival, towel swans and sweets on our freshly made bed, breakfast boxes for our early flight and a gift when we left. The room was clean, comfortable and well appointed, with everything you could possibly need including a range of classic books, coffee machine, gourmet teas, wine fridge, wide range of snacks and cold cuts- you didn’t really need to leave the room! Plus you could look out onto Elftherias Square and the Port from our window. Fantastic sunrise view! The museum, Lion Fountain and many of the other main sites were a very short walk away, along with many restaurants, coffee bars and lunch spots. The bus stop to Knossos was also right outside the hotel.

Khuyết điểm: N/A

Ưu điểm: Everything! The staff was excellent in every aspect and without exception! The reception team was incredibly warm, nice and helpful, and cared for every detail to make our stay memorably sweet. Thank you Maria, Pella and Antigone! Thank you for the gift! They helped us check out at 4pm instead of 12pm because of our late flight! The suite was perfectly clean at all times, and the room service was fantastic!

Khuyết điểm: Nothing!

Ưu điểm: Great independent property close to the city, great location and friendly staff.

Khuyết điểm: I thought the design of the rooms were a little fragmented and whilst it is all good quality, it doesn't necessary flow well. The rooms could do with some interior design inspiration.

Ưu điểm: Breakfast in room was excellent

Khuyết điểm: unclear explanation upon check in what is free / what is not in the minibar

Ưu điểm: Our stay at Legacy Gastro was amazing. We enjoyed everything from the lovely staff to the gorgeous rooms, to the in-room breakfasts delivered every morning. The location was perfect, just steps to some of the best spots of Heraklion. We didn't want to leave!

Ưu điểm: Stunningly styled and very comfortable . Breakfast was delicious with an amazing selection of home made local specialities. The staff so friendly and helpful. Location in the center of town. The restaurant had a lovely roof top outlook and I had the most delicious meal . On departure I was given a gift from them Highly recommend this charming hotel in Heraklion .

Khuyết điểm: Nothing!!

Ưu điểm: Perfectionism and Carefulness in every detail!

Ưu điểm: very friendly staff - highly professional and outgoing

Khuyết điểm: nothing!

Ưu điểm: Excellent breakfast! Clean rooms! Very friendly personal!

Ưu điểm: delicious and abundant breakfast. extremely helpful and friendly staff

Khuyết điểm: appreciate the technology of the room, but often didn't work.

Ưu điểm: Breakfast was good, hotel , very clean and all facilities required. Friendly staff.

Khuyết điểm: Only slight thing was the windows let in the sound from the street, and on a Friday night there was occasionally periods of noise from people walking home after a few drinks! Not sure if effective double glazing, but a minor point.

Ưu điểm: Very helpful staff, very responsive, happy to help give advice for the island and make sure you’re taken care of during your stay. Room is what you need and comfortable with the balcony. Great location for Heraklion. Close to buses and lots of restaurants and cafes.

Ưu điểm: Great breakfast, great room

Ưu điểm: Modern excellent facilities and great location.

Khuyết điểm: Fairly noisy from street noise below

Ưu điểm: We stayed here for three nights and thoroughly enjoyed it. The hotel is just over three years old is modern very well equipped. We booked a club room which was very spacious, had a great shower, comfortable king bed and a coffee machine. Everything worked as it should, the breakfast was great and the staff super efficient and friendly. Panagiotis at the front desk was great and super helpful in helping us get the most out of our stay in Heraklion. The hotel is well located and within walking distance from the town centre and restaurants. Highly recommended and one of the best in Greece .

Ưu điểm: Staff

Khuyết điểm: Expensive

Ưu điểm: Location is great. Clean and good housekeeping Friendly staff. Gave me the top floor as requested

Khuyết điểm: A little noisy from traffic below but still bearable.

Ưu điểm: This place is all inclusive and we didn’t even know until we got there. The desk staff is exceptional and their English is amazing. Tip the bartender

Khuyết điểm: Nothing

Ưu điểm: Hotel very nice, staff friendly and helpful. Relaxing location - pleasant beach next to the hotel - sun beds provided.

Khuyết điểm: We would strongly NOT advise arranging car hire through the hotel- it cost us 200 euros for 4 days hire of a small 10 year old car. The hotel use a local car hire company which would only accept cash payment. We later discovered much better deals elsewhere, either on the island or by pre-booking with the airport.

Ưu điểm: The food was graet, the stuff is very kind.

Ưu điểm: Everything excellent.

Khuyết điểm: All inclusive was great but the red and rose wine was not good

Ưu điểm: Staff was professional and very accommodating.

Ưu điểm: The hotel overall was very nice, my swim up room was fantastic, spotlessly clean, comfortable. The food at all meal times was great - loads of choice. The drinks choice was good and being right by the beach was lovely.

Khuyết điểm: I can't think of anything 'bad' to say about the place but longer wardrobes (to fit ladies dresses!) and a bigger fridge (to hold a large bottle of water) would be bonuses

Ưu điểm: The stuff is very serviceble and kindly Very good food

Khuyết điểm: We accpectted for room with sea view...

Ưu điểm: Great beach location for getting to the airport. The food was a good quality.

Khuyết điểm: We were given a free 15 minute massage voucher each, but told that we could not use it as we were not staying for a week .

Ưu điểm: The staff was extremely nice, the location is secluded yet 5 minutes from the airport. Great hotel, we were upgraded upon arrivals. Great food, selection of drinks, incredible beach and pool. I've been to many places and this one is definitely worth a visit. If you're near Heraklion theres no debate. A 20minute bus will take you to malia or hersonissos if you wish so dont feel like youre too far away.

Ưu điểm: Everything was perfect. Nice, kind and helpful staff. Good food and perfect view. Close to the airport. Clean, sandy beach.

Ưu điểm: Close to the sea, pool

Khuyết điểm: Too close to the airport and to the highway Quality of food and drinks

Ưu điểm: The staff was very kind , tha location is perfect!!!!! Very clean,the room is spacious and nice, so to make along story short.. very very recommended!!!!!

Ưu điểm: Located very close to the ferry fort makes it a very convenient place to stay. It also has free parking and a wonderful breakfast in the morning. It is also worth spending time on the terrace and getting a drink of your choice with good views of the sea and the fort.

Khuyết điểm: It is not a standalone building but part of a complex and is situated in some confusing narrow lanes and it is very difficult to find for the first time for people driving up there with no room for errors especially with no entry and one way road traffic signs everywhere..

Ưu điểm: nothing

Khuyết điểm: The room was dirty and old. TV wasn't working, the bed was super hard and bad smell in general, refrigerator broken Don't stay in that hotel

Ưu điểm: Great room

Khuyết điểm: N/a

Ưu điểm: Excellent breakfast and great location.

Ưu điểm: Perfect location. Service was great. Staffs were cordial. Breakfast had variety. Spacious modern room with sufficient amenities. Would def stay again.

Khuyết điểm: No light in the shower place.

Ưu điểm: Great location right in the middle of the old town . Rooms very nice and good breakfast. Good parking under hotel . Would happily stay here again . Also only about 10 minute drive to airport

Ưu điểm: Staff was very polite, professional and helpful. The room was very clean and comfy. During breakfast we had plenty of choices including national sweets, a lot of fruits, nuts, vegetables, some hot dishes and so on. In addition, car parking was handeld by parking staff that was really convenient and free for hotel guests.

Khuyết điểm: -

Ưu điểm: Great central location with supermarket and restaurants next door. Modern, well-equipped rooms. Friendly and helpful staff. Best part was the breakfast, it had everything you might possibly want, and then some!

Khuyết điểm: Balcony not that great but not necessary either.

Ưu điểm: Lovely rooms, very clean, we were on 5th floor right by the roof terrace which was nice place to sit. Also great breakfast.

Khuyết điểm: It was a bit hard to find it by car, but once we did parking was was very close and not too expensive for middle of town.

Ưu điểm: Very friendly staff, close to main areas of town for shopping and eating, nice rooms, nice roof terrace overlooking the Aegean

Ưu điểm: The location was marvellous for walking to the important attractions. The staff couldn’t be more helpful. Our room was huge, with a double basin bathroom and a delightful shady terrace. The room and bathroom were spotlessly clean (and I am fussy).

Khuyết điểm: The outside street was very narrow - I wouldn’t try driving there. When the wind blows in a particular direction the jets fly overhead - however, that must affect all of the old city. I didn’t notice the planes late at night or early in the morning.

Ưu điểm: Well located for ferry port and it was easy to find somewhere to eat nearby. Clean. Fast check in and check out and WiFi worked.

Khuyết điểm: The property’s location meant it was noisy and very hard to sleep - it is directly below a flight path so there is the noise of planes until midnight and starting at 630am on the dot. When we stayed there were also dogs barking relentlessly for a 20 min period from just before 5am and we were woken by noise in the street at 3am too. (I am not a light sleeper...) the first room we were given (55) had a horrible smell and was on an outside terrace which was really noisy from music nearby. They moved us to 43 which had no smell but not a great start and we were still kept up with noise although we had requested a quiet room at booking. Not hotel’s fault but I would be aware... all we wanted was a good nights sleep, especially as I am five months pregnant and we had a long drive the next day, so it was not a good stay for us. Breakfast was not of best quality but was standard and ok. Whole place is a bit tired. Lastly, they didn’t ask us on check out how our stay was which was telling (bad restaurants and hotels never seem to ask, maybe because they don’t want to know...) so didn’t seem the hotel were bothered about feedback or customer experience

Ưu điểm: Hotel was lovely close to all we wanted to see and only 5 minutes away from the port where we had to take the ferry to Santorini. Very modern and the bed was very comfortable. Bathroom facilities was excellent.

Khuyết điểm: Just the small elevator

Ưu điểm: Very big comfy bed. Great location, right next to secure parking.

Ưu điểm: The hotel was obviously loved by its management and it showed, it was immaculately clean and the rooms really made use of limited space

Ưu điểm: One of the best hotel breakfasts I have ever ate! A nice view on the sea from the balcony.

Ưu điểm: Everything is great including breakfast. Anastasia the receptionist couldn't be more helpful and recommended very good restaurant nearby. She is so hospitable and friendly. Thanks Anastasia and Kastro!

Ưu điểm: Good location, parking close, beautiful rooftop terrace, the room was very nice. I recommend the hotel.

Khuyết điểm: I would have liked to be a little bit more clean in the bathroom arround the power supply and on the hair dryer cable, but ussually I am too picky.

Ưu điểm: i liked the staff

Khuyết điểm: it was excelent but no parking. you have to park in city park cost some euros.

Khuyết điểm: Νot even a bottle of water in the fridge.

Ưu điểm: The hotel is fantastic We had an amazing sea view bungalow The staffs absolutely amazing, super nice and friendly. The place is very clean. The beach is beautiful with lots of activities. Large variety of food and restaurants. Definitely recommend for families.

Khuyết điểm: Not much to do around the hotel and most of the activities are for kids over 3 years old.

Ưu điểm: The staff were excellent The food was very good although they provided gluten-free bread you have to be careful the drinks in the all inclusive package were very good quality...

Khuyết điểm: I thought the city was a little bit run down

Ưu điểm: Nice beach Great entertainment team (especially events for kids!) Yoga lessons Great SPA (and very receptive to feedback) Great Italian restaurant (must visit)

Khuyết điểm: Too packed (difficult to find table in restaurant and too noisy) View from our room (we paid extra for a view) Staff in restaurant is tired Booked sun beds both one the beach and by the pools :( Crete taverna (outside of the hotel) was a big disappointment

Ưu điểm: Made feel very, very welcome by ALL staff at ALL times from the guy dropping us of at our accommodation to the staff on the beech at the end of the day!

Khuyết điểm: The bus journey in to the port was... too HOT ! lol

Ưu điểm: - nice staff - great location - nice hotel area - rich offer within all inclusive

Khuyết điểm: - the choice of food practically did not change - water in the children's pool was too cold

Ưu điểm: Food and drinks were ok, breakfast is better than the other meals. The restaurants with the reservation are better than the common one. Also the restaurant outside the hotel was really good too. The alcoholic drinks are non known labeled but ok to drink.

Khuyết điểm: The seafront rooms are not sea front actually. You can see the sea like %5 percent when you go to the balcony. Faulty naming of these rooms at all. Not good not worth to buy them, go with the cheaper ones. They are near the sea okay but not sea front or whatever.

Ưu điểm: Food is great

Ưu điểm: We came back Agapi Beach after 3 years, and we weren't disappointed again. The resort keeps its high standards at everything, from food to facilities. It's just perfect for traveling with kids. We will come back again.

Khuyết điểm: Some of the entertainment program feels a little retro (trivia quizzes, bingo, movie nights), this has some nice charm to it, but I would expect something more suitable for 2019.

Ưu điểm: Very calm place, excellent to come with small children. Has it's own beach and three pools, also has good restaurants and free bars.

Khuyết điểm: I would like to have an electric kettle in my room, sugar, coffee and tea bags so I could make my own coffee in the morning without going to main restaurant.

Ưu điểm: The beach, friendly staff, the food, entertainment, the spa

Khuyết điểm: Wifi in the room, bed, bathroom of the room

Ưu điểm: Beautiful room with sea views, gorgeous well appointed bathroom lovely power shower! Great breakfast, lovely pool and right on the beach. In a great location within easy reach of local bars and restaurants. Immaculately clean. Lovely friendly staff. We will be back next year.

Khuyết điểm: Can’t fault anything about this hotel

Ưu điểm: Location, staff super kind and helpful. The breakfast is excellent!

Khuyết điểm: I would suggest to have a complimentary bottle of water in the room.

Ưu điểm: Lovely pool area with snack bar and drinks. Nice size room. Bathroom a bit small but ok.

Khuyết điểm: Pre set up of lounge chairs with umbrellas on the beach would be nice. Presently you have to carry your lounge chair to the beach. The pool area is big so evening entertainment would also be nice there along with the bar staying open much later.

Ưu điểm: Good choice for breakfast, very friendly helpfull staff, lovely pool area with sea views, easy walk to bars and restaurants.

Ưu điểm: Lovely hotel next to the beach. Really nice area, quiet and safe. Personnel very nice and helpful, available 24h. Good food!

Ưu điểm: The hotel location is on a very nice beach, the staff is amazing!!! Very nice and helpfull!!! The rooms is very clean. There is a very good bus that conect the hotel diractly to city center and airport. No need to spend money on taxi

Khuyết điểm: All over the hotel there is a very strong smell of smoking. Discasting smell. A bit far from city center, need to take bus/taxi or be sporty and walk on the beach 4km

Ưu điểm: Friendly staff, good breakfast, good pool.

Khuyết điểm: Asked for a quiet room. It was next to the road and VERY noisy - cars, motorbikes, dogs barking. Bed VERY hard - couldn't sleep. Couldn't change room.

Ưu điểm: Everything ok.

Khuyết điểm: No problems.

Ưu điểm: The hotel does what it sets out to do - it is very basic but clean and comfortable. The breakfast was very good and the pool was large and nicely set out.

Khuyết điểm: There were no extra towels supplied for the pool so we had to use our bath towels. The beach it is beside was not particularly nice and the location is quite out of the way.

Ưu điểm: Nice balcony, fridge, towels were changed every day and it was allowed to use these by the sea, free parking around the hotel. Sea was close, it was calming to hear sea wave sounds during night time.

Khuyết điểm: Breakfast was repeating, no sun beds near the sea but you could carry one if you wanted. It was windy (good for kid surfers), two days it was stormy.

Ưu điểm: Very nice and clean hotel. People here are friendly, very receptive. We had a good time in this hotel. Recommend

Ưu điểm: Lovely staff and plenty of them. Really wide choice for breakfast. Bar and poolside service food and drink excellent. Quiet atmosphere despite size and number of guests. Nice pool. Very comfortable. Really good location in Heraklion - short walk to the centre and port etc. Unobtrusive background staff.

Khuyết điểm: I really have nothing to criticise.

Ưu điểm: Breakfast was great and the staff is friendly and very helpful

Khuyết điểm: The room we had was a bit small bu that wax our only complaint

Ưu điểm: The breakfast is excellent and is served in a lovely setting by the pool. The staff were welcoming and provided great service.

Khuyết điểm: Nothing

Ưu điểm: Everything!

Khuyết điểm: From checking in to checking out it was perfect,we had arrived early but there was no problem Very nice breakfast We were looked after when we used the pool ,we had a great relaxing time .

Ưu điểm: You got what you paid for.

Ưu điểm: Amazing hotel! Clean and luxurious, wonderful facilities, great pool, excellent breakfast, lunch and dinner, comfy bed, good location! Friendly staff always willing to help with a smile! Thank you so much for everything!

Khuyết điểm: Notching, it was perfect!

Ưu điểm: Loved he hotel! Food exceptional ! Amazing stuff, everything is made for your comfort!

Ưu điểm: Modern and comfortable with all the amenities located in a nice residential area

Khuyết điểm: For some maybe a bit far from the center; 30 min walking or a short taxi ride

Ưu điểm: Awesome stay, friendly staff, clean and upscale

Ưu điểm: Decent room size We’ve traveled with a 2 year old boy and we received a baby cot Excelent breakfast

Ưu điểm: Buffet for dinner and breakfast was great, staff very kind.

Khuyết điểm: Because the hotel parking site was full, a staff member parked our car the evening we arrived. The next morning it turned out that he had parked it in front of the hotel loading dock and the car had been damaged by someone trying to get past. It showed a big dent and scratches exactly on the spot (rear right) where a trolly would pass from the road to the sidewalk. A mere passer-by on the sidewalk could not have caused such damage. Yet the hotel refused to take any responsibility. We spent several very unpleasant hours talking to managers through the phone and ended up paying for the damages ourselves. We were only lucky that the friendly car rental service (Kydon) showed some understanding and did not charge the full amount. One would expect more from a hotel in this class.

Ưu điểm: Great location easy walk to the harbour and everywhere in the old city good bed and pillows nice linens Hot water Good breakfast Very attentive staff

Khuyết điểm: Only partial view of the harbour from our balcony Directly under flight path but so is everywhere in the old city

Ưu điểm: Clean, nice, modern rooms. City center. Very very nice typical greece taverna 50 m next to the hotel. Basic but good breakfast!

Khuyết điểm: The barthroom, especially shower, was very small. No view from balcony.

Ưu điểm: Great location close to center, clean rooms and very helpful staff!

Khuyết điểm: Little bit noisy with open windows due to the nearby airport

Ưu điểm: The staff were enthusiastic, friendly and correct in their advice and recommendations. Close enough to walk to everything we wanted to do/see. Good breakfast

Khuyết điểm: bathroom was super tiny. Shower very small and the toilet right against the wall.

Ưu điểm: Being located in the heart of Heraklio Infinity hotel is the choice for the traveler looking for value for money combined with large rooms fitted in a modern design style. This hotel is also ideal for a longer stay

Ưu điểm: Room size was good but not very clean. Located in the city center.

Khuyết điểm: The bathroom was absolutely disgusting. It was small without ventilation. The shower was moldy with a very low ceiling. And worst of all the shower head holder was broken so the water was either shooting at the floor or the ceiling. I felt cleaner before showering than I did after getting out of that shower.

Ưu điểm: Staff very professional, sympathetic and helpful. Breakfast buffet is pretty ok. Rooms are clean and neat but nothing impressive.

Khuyết điểm: As I paid 485 EUR for 4 nights: way overpriced. Especially because the hotel is pretty sensitive for noise. Thin ceilings, buzzing airco’s and fridges. The place seems renovated not so long ago but there is already quite some ‘wear and tear’ on doors, locks, wardrobes etc.. definitely not on par with a 120 EUR++per night. If it would be 60 -75 EUR max. I’d say it would fit. Like often in S Europe. Just eliminate 1 * and it suits better.

Ưu điểm: Only stayed one night, great position in Heraklion. Spacious room and excellent staff.

Ưu điểm: Clean and fresh

Khuyết điểm: Breakfast could have been a little better by including fresh fruit with the cereals

Ưu điểm: Nice hotel with excellent location and food break. I'm

Ưu điểm: The room is fully consistent with the description and photos. It is homely cozy and comfortable. Location is simply no better. All that you may need is within walking distance. I recommend this apartment to everyone.

Khuyết điểm: Price-quality ratio. In my opinion, a hotel of this level should be a little cheaper. But the location is captivating. Very comfortable. Close to the center to the sea. And generally very well located.

Ưu điểm: Fabulous staff on reception looked after us and our bike boxes whilst on tour. Hotel is in central Heraklion a few minutes walk from great restaurants and bars. Air conditioning in room worked well.

Khuyết điểm: Would prefer shower cubicle rather than overhead shower on bath

Ưu điểm: The room and hotel were clean.

Khuyết điểm: The room was tight for 2 people plus luggage.

Ưu điểm: Location and hotel restaurant

Khuyết điểm: Bed was not comfortable...sagging mattress Inappropriate male nude picture on the wall???

Ưu điểm: Walk to city center or the water in less than five minutes. Walked with luggage from the port to the hotel in 15 mins. Great central location. Staff was very helpful. 12 euro cab ride to airport. Breakfast was delicious and filling. Rooms were comfy. Good water pressure.

Khuyết điểm: That we had to leave.

Ưu điểm: Comfortable hotel near the town centre Restaurants close by and very convenient to the ferry port. No hesitation in staying here again

Khuyết điểm: Excellent in every way

Ưu điểm: Hotel was convenient, a few blocks uphill to center--or 1 block downhill to the sea--and a short walk along to the venetian fortress and one short block to a grocery store. The front desk was friendly, room was a decent size with fridge, good shower. Bed was too hard for me--but that's my preference alone. We didn't have one of the super-duper rooms with views of the sea--just a standard room. Buffet breakfast was good and we didn't go hungry. No complaints. I thought about renting a car to go out to Knossos and parking close to hotel--but forgot that idea as soon as I saw just how tight parking was on the street--so we took the bus to Knossos which was easy enough. That said--there is a paid public parking close by and the hotel does give you a voucher to lower the cost.

Ưu điểm: Good location near the centre and old port areas. Nice breakfast dining area outside. Friendly & helpful staff.

Ưu điểm: This three star hotel offers an excellent value for money. Located in the center near the waterfront the hotel is near everything within walking distance. The Rooms are very clean and the beds very comfortable The personnel is very friendly

Khuyết điểm: Having six floors the hotel lift can't cope as much during rush hours.

Ưu điểm: A very central location. Our room was of a very high standard. I think we had been upgraded

Ưu điểm: The front desk was very, very helpful. We were upgraded to a suite. Not sure why, but it was nice. Good sound canceling windows and AC.

Ưu điểm: Fantastic location, great breakfast and pleasant and very helpful staff. Very very comfortable room.

Ưu điểm: Every thing was perfect for us, great food, lovely sea on your door step . Not crowded, long expanse of sandy beach which was clean. All staff bending over backwards for us. We will be back next year for longer!

Khuyết điểm: absolutely nothing. any one who finds fault is a git!

Ưu điểm: Amazing staff, everyone very welcoming; kudos to Maria, Kallia and Kallia (Spa), Vangelis (main bar), the team of the pool bar. The structure, facilities and rooms are very clean and well kept. Dinner buffet was very good! We enjoyed very much the a la carte restaurant too.

Khuyết điểm: We had big problems with the Wi-Fi connection throughout the stay. We reccomend to increase the quality and variety of the breakfast menu.

Ưu điểm: Staff OK, lot of sunshine, nice garden, food OK.

Khuyết điểm: Leaking aircondition into our bed, they tried to fix it but unsuccesfully and didnt change the room. One million of mosquitos, so unable to open window or door, good protection against insect is needed. Dirty sea water on the beach.

Ưu điểm: Amazing stay in this beach hotel. It exceeded our expectations. At check-in we were upgraded to one of beachfront bungalows. Also, we got free dinner at hotel's a la carte restaurant as well as 15 min free massage each of us. They knew about our late arrival, so at the room we had some fresh food to eat. We booked all inclusive which was perfect. We liked the fact that during the day at the pool bar (10am-6pm), beside drinks and coffee, there is always fresh fruit and some snacks and deserts in case you want to grab something between meals. Also, at the pool bar you can have lunch, of course basic courses, but very nice, so basically you can have lunch in a bathing suit in case you are to lazy to go to the restaurant :) The food at the restaurant was fine and well presented, a lot of fresh cuisine. At the main building in front of the restaurant there is a bar (6pm-midnight), they make very good cocktails, very kind bar tenders. You can enjoy drink anywhere you want. All staff was amazing, extremely friendly and happy to help. A lot animation activities aqua gym, aqua dance, pilates, live music, table tennis competition, 1 hour walk into the village, etc. The bathroom and room was very clean. We slept very good, very quiet resort. We asked for less hard pillows and they immediately provided it. We rented a car through the hotel which was very simple. Ask a day before for a lunch bag to go if you are going to be away all day. We went to Elafonissi and Chania. Far away for one day excursion (total 440 km), but definitely was it worth it. The beach is sandy, not the best one, but it is ok, warm water despite the wind. Windy area so it is pleasant to stay in the sun. There are a lot of sunbeds an umbrellas everywhere. Clean beach towels every day. Great location, 10-15 minutes by car from the airport. Heraklion city as well. 3 min walk form hotel you will find a lot of shops. Thank you very much for amazing stay! We felt really good and relaxed.

Khuyết điểm: Bed matrasses are hard. Dinner should be extended till 10 pm (now is from 7 to 9.15pm). Regarding the food, we did not like how they prepare meat, a lot of spices which we are not used of it.

Ưu điểm: The staff, the location, the gardens.

Khuyết điểm: The beds were very hard and uncomfortable.

Ưu điểm: The food is very really good and we had every day New options in the menu. We booked a standard bangalow but when we arrived we were upgraded to a premium one, which was bigger and much nicer.

Khuyết điểm: Most of the workers in the hotel were nice and ready to help, but some of them were very unfriendly to us before we even spoke to them! We had no idea why !

Ưu điểm: - Receptionists are friendly. - Beautiful view (the garden is nice). - The weather is really good (yes I know that it does not depend on the hotel).

Khuyết điểm: - Poor choice of food (for example, no even peanut butter for breakfast or packaged yogurt). - That food you can find is not tasty (croissants smell yeast, meat is too fat, sausages are terrible). - Short lunch time. - The wine is worst I have ever tasted. It's impossible to describe. It tastes like ultra cheap wine + ashes. - WiFi is not available in room (the signal is too low) only outside of room. - Room shower without a curtain. - Shampoo and soap have not been renew. - It's a bit difficult to find sunbed on the beach because guests occupy them by towels. - The sea looks a bit dirty. - Mosquitoes.

Ưu điểm: High class hotel! The food is varied, the place is clean, the cabins are nice between plants and flowers, a large pool and a few meters from the sea. A friendly crew and a real assistant we enjoyed every moment ... A little suggestion for improvement, we came from a country that people dont eat pork so maybe put some more dishes from beef..

Ưu điểm: The staff were very polite and kind. The location was excellent. The beach was very easy to reach. Plenty of space for parking a car. The restaurant had a good choice of food each day. For a short stay this was ok, but for more than a week it would have felt repetitive.

Khuyết điểm: A bottle of water in the room each day would have been appreciated.

Ưu điểm: The staff was excellent, they were very helpful and friendly! Loved the fact that our bungalow was right on the beach. The bungalow was cleaned daily, incl. mopping, bathroom cleaning of sand etc.

Khuyết điểm: The breakfast was poor quality, scrambled eggs seemed to be mixed in with something else to make more of them. The coffee was terrible and juices tasted like the cheap ones from the carton boxes you get for less than a euro. Wifi was also very very poor, we barely had any in our bungalow.

Ưu điểm: Nice location near the beach. Hotel was clean. Room with sea view.

Khuyết điểm: Food and Beverage is acceptable. Can be improved.

Ưu điểm: Very pleasant beach front hotel with good breakfast, lunch and dinner buffet. Rooms were simple, clean and serviceable and staff was friendly and helpful. I would not hesitate to stay here again.

Khuyết điểm: The onsite parking that is advertised is a public car park where survival of the fittest is the rule. The private car park holds 2-3 cars max. You might want to avoid room #103 as it is directly next to the kitchen and quite noisy until late night.

Ưu điểm: In general everything was as expected. The stuff is very helpful and the facilities are very clean.

Khuyết điểm: Without being annoying, our room was a bit loud because it was next to the staircase.

Ưu điểm: Good food, friendly staff, lovely views.

Khuyết điểm: Shower was broken.

Ưu điểm: We had a fantastic stay on Crete. The hotel is small but very cozy. It has a direct access to the beach, which was convenient for us with the baby. The staff is amazing and very helpful and the food was prepared delicious

Ưu điểm: Rooms were modern. Entertainment representative was very good. Greek food options at buffet were excellent. Location on beach with mountain views was stunning. Staff were very friendly and even before we arrived sorted our big family party accommodation out by email efficiently. Swimming pool and surrounding area kept crystal clean.

Khuyết điểm: Area very much given to hotels, but we expected that and hired car from car rental nearby and toured Crete for one day to get flavour of island.

Ưu điểm: Great price for the offer of all inclusive.

Khuyết điểm: That everything felt a little bit more underrated as the stars given to this hotel. Despite a sign signalling that no sun beds are to be reserved ... nearly all were ahead of breakfast (despite only a couple of people using them). I think it's important to have hotel house rules but they should not just be window-dressing. Every guest ought to have a right to use all of the facilities. Reserving seats or sun beds is absolutely ridiculous and staff should (as the so-called rules by the poolside state) should remove the pegs that hold towels there. Or better still, remind guests on their arrival that reserving sun loungers/beds is against house rules. Certain cultures whether it be German or British have no right to impose such archaic traditions on any other holidaymakers.

Ưu điểm: It's my first ever trip to exact same summer destination twice in a row. As before, it fully met my expectation. The place is close to airport & the city, yet the beach is long and relaxing enough if you walk a few minutes any direction. The hotel's most valuable asset are the people working there. The staff at the restaurant - those you meet most often - are always friendly, quick and always ready to help. The bar team also deserves a 5*. The family rooms we stayed in were clean and comfy. Everything required was there. Cleaning raised no issues. Liked the food - didn't miss any particular kind if food. Was never hungry :) Exept for rare peak days, there were always sunbeds at the beach, though it's hard to fined >1 spare sunbed by the pool past 10am. There's small private car park for your car. Staff speak English, German and some speak French as well. A special thank you voes to the manager - Nikoletta - who's been very helpful in making some non-trivial arrangements for my family members.

Khuyết điểm: Sometimes I missed the pool after 6:30 when it gets closed.

Ưu điểm: People,hotel,service and food fantastic,almost on the beach. Really recommnended.

Ưu điểm: Delicious, amazing food, great variety! Very friendly and professional staff, very clean property, had a great time!

Ưu điểm: Friendly efficient check in and out Reliable secure wifi Excellent breakfast Large spotlessly clean room

Khuyết điểm: Nothing

Ưu điểm: Location perfect,staff friendly and helpful, recommended excellent taverna close by, rooms clean and well maintained breakfast good standard for hotel breakfast. Stayed here a number of times and would now always stay here when in Heraklion.

Khuyết điểm: nothing

Ưu điểm: I stayed here last year, so knew what to expect. Everything is fine for me.

Khuyết điểm: Be prepared for traffic noise.

Ưu điểm: Kronos is a basic hotel, good location in central Heraklion. The staff are helpful and friendly. Breakfast provided was good. There are many good restaurants in the area.

Khuyết điểm: The room was very small and basic (no room to sit at desk). There were no toiletries provided and the air con and fridge were unreliable.

Ưu điểm: Very friendly and helpful staff. Very clean room next to the beach. One minutes walk to a bar and just 10 minutes walk from some great tavernas in the village centre marina. Will definitely be back.

Khuyết điểm: Nothing. Everything great.

Ưu điểm: Location, room was clean

Khuyết điểm: Lumpy pillows, air conditioning didn’t work properly

Ưu điểm: This is a lovely old hotel with the most helpful and gracious staff you could find. Anything big or little, they will help with which makes foreign travel so much nicer. It is older and there is some evidence of the number of people who have enjoyed it before. The location was close to the bus, the ferry and the airport which was very convenient, but also made it a bit noisy at times, however we got around the city mostly on foot from the hotel so it worked for us. Nikos was particularly helpful for us.

Khuyết điểm: It is older and there is some evidence of the number of people who have enjoyed it before. The location was close to the bus, the ferry and the airport which was very convenient, but also made it a bit noisy at times, however we got around the city mostly on foot from the hotel

Ưu điểm: The staff is kind. The location is great. Close to the main street and the harbor. The room is spacious.

Khuyết điểm: The shower room is tiny. There is a lot of noise from the airport.

Ưu điểm: Location and incredible staff, with a great breakfast which was included in the price.

Khuyết điểm: There was nothing we were unhappy with.

Ưu điểm: We only stayed at Kronos for one night - but the staff is incredibly nice and helpful. I explained to Maria that we were on our honeymoon and I wanted to make it special for my wife at each place along the way. Even though we had a short time in Iraklio, Maria went out of her way to buy flowers at a shop nearby and provide a bottle of wine as well. Location was perfect as well for us since we had to catch the ferry the next morning.

Ưu điểm: The service

Ưu điểm: Perfect place! Very kind crew! We will visit for sure again!

Ưu điểm: Good value for money. Food and service

Khuyết điểm: Location is close to power station. The water in the pool are very cold even in the children pool

Ưu điểm: Breakfast was fabulous. Staff are friendly .

Khuyết điểm: Prices are crazy compared to local tavernas just in 10 min walking.

Ưu điểm: Frienfly, helpful staff; good food.

Ưu điểm: The staff especially at the front desk and in the special restaurants were consistently helpful and generous. The spa staff and treatments were great! The accessibility in the hotel was very good. There was a great variety of food at all meals in the hotel and during the day by the beach. Our children and grandchildren loved the play facilities.. slides, pools, beach.. The store and jewelry store had a wide selection for daily needs and souvenirs and cosmetics... The location was great as we were a short driving distance to Heraklion yet in a quiet area.

Khuyết điểm: The landscape is marred by the huge chimneys of the electric plant.. The food in the dining room while plentiful and varied was not all that tasty.. especially at the meat dishes at dinner. The mattress was uncomfortable...

Ưu điểm: Very good facilities - we enjoyed the pool and the beach access. The restaurants were also incredibly good and reasonably priced - the staff working at the Greek and Italian restaurants in particular were lovely.

Khuyết điểm: I found that there were never enough people working at reception, which made it frustrating when we had to wait for over 20mins for a brief question. The staff in the breakfast area were also quite rude - they were more obsessed with clearing tables than actually noticing that we had left stuff at our table to go and get more food. We were not particularly impressed to come back to find another couple sitting there. We were also supposed to get a free 15min massage but were unable to do so as no one was there to actually help us book.

Ưu điểm: Almost everything! Especially the friendly helpful staff! Great options for kids- pools slides games beach.. lots of food options.. close to many places..

Khuyết điểm: Uncomfortable mattresses Dinner food could be tastier.,

Ưu điểm: The place is very nice. It has everything you need for a good vacation: Sun, sea, amazing food, bar, garden. Very welcoming staff. The food is so great! The beds were comfortable. Overall we enjoyed our stay a lot.

Khuyết điểm: A lot of families with kids there, so if you want a quiet and romantic time spend with your partner it is not quite a place for you in this occasion.

Ưu điểm: The food here was pretty good. The pool was nice and deep. Our room was huge.

Khuyết điểm: We booked a day at the spa and were forced to cancel with plenty of notice. The spa clerk began berating us about how bad it is for them that we cancelled. She then proceeded to yell at us and accused us of not having enough money for the spa. (We had already paid...) I brought this matter to the front desk and they did not care. That is not the mentality of a 5 star hotel. Then again, I don’t believe that this is a true 5 star. I would say it rates at a solid 4 star. Most definitely wouldn’t recommend staying here due to the attitude of the staff.

Ưu điểm: A very nice hotel located in the beautiful park of exitic trees, cery close to the beach, good and attentive personnel, excellent food. My thanks tho the personnel and management.

Khuyết điểm: The only minus the sea was still cold, another minus, the beach is not sandy, in a meter after the water edge begins a rocky (although) flt surface. All the rest was good.

Khuyết điểm: The main hotel need a modernisation. Just a two stars hotel

Ưu điểm: All was almost perfect

Khuyết điểm: Maybe they can find local seasonal fruits

Ưu điểm: clean hotel friendly stuff nice view food is good

Khuyết điểm: location is far from activities you need taxi or bus

Ưu điểm: Polite and friendly staff amazing facilities and location. Close to the airport only 15 min with taxi and u have everything.

Khuyết điểm: Everything was amazing!!!

Ưu điểm: Food was outstanding, staff were overly helpful. Beautiful hotel.

Ưu điểm: It was quiet .

Ưu điểm: It was clean and comfortable - the views were fantastic.

Khuyết điểm: The shower had awful water pressure and the handle wouldn’t stay put so showers were chilly and fast.

Ưu điểm: Awesome breakfast and meals,great position,people super kind,wonderful beach

Khuyết điểm: Room old fashioned

Ưu điểm: The location is very good. A huge selection of dishes in restaurants! the sea is beautiful, clean, sandy beach, many sun loungers. However, people occupy many sun loungers in the morning and go to bed. The staff is very friendly and always ready to help. There is a bus stop right outside the hotel, you can get to Heraklion and other places for 4 euro. Beach towels are available. Each room has little fridge, kettle, tea, coffee.

Khuyết điểm: The safe in the room had to be closed with a key, i.e. the key to the safe had to be carried.

Ưu điểm: excellent food, very nice staff, the location is excellent with a very nice private beach, this hotel offers excellents facilities I recommend 100%! The dinning room staff are 100% professional. Thanks team!!!

Khuyết điểm: nothing to complain!

Ưu điểm: Great underground parking for free, good facilities. We would appriciate if the doora between 2 parts of the room weren ´t made of glass, but otherwise perfect stay :)

Ưu điểm: Very quiet location but close to the fort and the harbour.

Khuyết điểm: The room is very unusual with s platform that runs through the room. Obviously but had been converted from something else and there is also a viewing glass through the floor that goes to an old well or something ancient.

Ưu điểm: We did not book breakfast but the location and parking was excellent for a 1 night stay after a late arrival at the airport.

Ưu điểm: The guesthouse lies in a walking distance from the centre. Its spotless clean with comfortable beds and nice bath

Khuyết điểm: N/A

Ưu điểm: Location was great and set up was good. Good security electronic locking system.

Khuyết điểm: One main bath towel wasn't clean. Couch was a bit hard to sleep in.

Ưu điểm: Location is very good, the rooms are very nice and unique.

Khuyết điểm: The Lady made a mistake and charged me double, but promised to refund the money. The way to the property and finding it was a bit of a nightmare, the street is very narrow and the signage for the Property could be better. Car Parking was also very narrow.

Ưu điểm: The staff were extremely polite. The location was not too far from the port. The breakfast was really a delight

Khuyết điểm: The rooms were little too small, especially the bathroom

Khuyết điểm: Uncomfortable beds. Poor breakfast. Clean room.

Ưu điểm: Breakfast was typically Cretan but plenty of it. The bed was really comfortable

Khuyết điểm: The room was very small but was value for money.