Aqua Aloha Surf Waikiki

Don't try and check in after hours

I booked this room through kayak for my 2 workers. They did not forward the booking paperwork to the hotel. The hotel only accepts booking paperwork via fax; needless to say the overseas company who answered my call does not fax to America. They can not take a photo or e-mail of the booking either. Their computers go down until 4 am. So my tired workers tried to check in at 2am, get me up to talk to an overseas company at that time, and things don't get settled until the computers turn back on at 4am... Definitely a learning and bad experience.

Hidden Fees - Beware of all Aloha Hotels!!!!!

Great neighborhood. Great room.

Hidden fee of $15/person for mandatory breakfast. We were told we had no choice, it's mandatory and above and beyond booking price. This is an illegal activity actuall, a bait and switch tactic. We researched a bit and discovered that all the the Aloha Hotels do this - sometimes it's a mandatory breakfast charge, sometimes it's a lounge/newspaper fee. Beware!!!

Just free dvd n gane rental n comp breakfast

Room was very dusty. Bed sheets were old n gross feeling.

Noisy street with no AC

The front desk staff was very friendly at check-in. They gave a great welcome & explained hotel features. Check-out was quick & easy

The room was very small & cramped. It looked nothing like the photos on the website. The elevator was slow, several gave up & took the stairs. There was a tiny window unit that did not work & it was stifling hot. I opened the window Louvers & the street noise was ridiculous, cars honking, people partying & yelling most of the night. I found ear plugs but could still hear the noise. Was not a pleasant night & got very little sleep. I would not stay here again. The bathtub tile was stained & dirty.

Excellente location and a confortable bed.

The breakfast offerd is very simple.

Central position and convenience to Waikiki Beach

Staff could be more friendly & welcoming. Really poor breakfast

The room was very comfortable, well equiped and clean, also the location was a bit noisy due to the super market deliveries as early as 6AM in the morning.

Breakfast was too minimal, no milk or jam was provided and no cold cereals. The staff at the front desk was not well informed about the opening of museums and how to use the bus system and we received wrong information which cost us several hours of wasted time more then once. I would recommend the hotel but with caution about receiving correct information and the noise level early in the morning.

It was reasonable and close to the Waikiki beach. Our room was clean, but small so no chair.

We arrived ar 11 o`clock at night after nearly 30 hours travel, and met with no order on our name. We had your confirmation with us but was treated as bad as never before. If it had not been so late we would have walked out. At last we got a room.Breakfast was bad.