Hampton Inn & Suites Indianapolis-Airport

“Close to the airport”

“How accommodating the staff was. Even Emily, first day on the job, was so helpful. RICHARD!! What a gem you have here!! Even though he was the shuttle driver he was so very helpful! We were driving back home from Wisconsin and didn’t need a shuttle bus! Those two were fabulous!!!”

“Everything. Can't rate breakfast due to Covid restrictions”

“The service”

“A few things that made this stay less enjoyable... the elevator was broken and we had to move rooms. After moving rooms we had to deal with adults and children making noise in the hallways. They also congregated outside in the parking lot not too far from our room window. There was plenty of Marijuana being smoked in the parking lot which filtered into the hotel. Our reservation included a hot breakfast and I do realize COVID-19 is a factor. However, when making the reservation it was stated that we could order and take it to our rooms. That was not the case as we were given a brown bag full of cheap snack food. Also, I don't feel that paying the same price for the second night in a lower grade room is appropriate as well.I'd like to know what can be done to remedy this bad feeling we have with staying at your property and the Hampton/Hilton franchise in general.”