Khách sạn ở Indianapolis nằm gần sân bay Indiana State Capitol

Ưu điểm: Very accommodating, convenient location

Ưu điểm: Super friendly & helpful staff. Room was so nicely decorated & comfortable. Art displayed in banquet area was interesting.

Khuyết điểm: TV in bathroom didn't work and when I went to check the connections they hadn't been cleaned in forever.

Ưu điểm: Super comfortable bed and great location

Khuyết điểm: No slow-close toilet lid.

Ưu điểm: Great location and nice facility.

Khuyết điểm: dirty and dusty room

Khuyết điểm: Room smelled

Ưu điểm: Room was spacious and comfortable. Complimey breakfast was also very good.

Khuyết điểm: Light switches were weird and difficult to find

Ưu điểm: The art and design elements are excellent. Staff is friendly and accommodating to guests. The popcorn and hummus at Platt 99 (bar) was good. Nice Gin selection too.

Khuyết điểm: The first suite room I was given it had a strong mildew smell. The second room did too but just not as much so I didn't say anything. There was a water mark on the bathroom ceiling. (note: spoke with an Indy friend that was recently down there using a conference room during a heavy rain and water was coming near the windows. No doubt there's a water leak issue). The bed sheets had a tear in it and I ran out of toilet paper since the roll was low and they didn't leave a spare. The "mixology" bar is lacking the "-ology." The bartender hasn't studied much as she mixed my Tom Collins with Sprite. Just a notch above using sour mix. Went with just Gin and Tonic on the second round and got upcharged for Q Tonic. So, they hit it on the surface but miss on execution of product. The good news is it's easily correctable and I hope they do because this is a nice addition to Indianapolis.

Ưu điểm: Boutique feel in a business size hotel.

Khuyết điểm: The soup came warm but didn't come with a spoon. The salad came warm (vs cold) and didn't come with any dressing on the salad or on the side, also did not include the ingredients as listed on the menu. The pasta came warm but did not have the ingredients as listed on the menu, was just pasta and onions, basically inedible. Beer and white wine were not served cold, everything was room temp. I will say it was a Holiday so they were likely understaffed in the kitchen, but when you are a boutique hotel open for business with no restaurants or bars open, and left with only room service to offer charging full price it should at least meet the menu ingredient expectations. Otherwise call the guest and make another recommendation for available food options.

Ưu điểm: energy efficient pet friendly clean modern good location

Ưu điểm: Loved the atmosphere and the modernness of the hotel.

Khuyết điểm: The toilet didn’t work all the time.

Ưu điểm: Great look. Excellent room. The bar has terrific drinks and food

Ưu điểm: Urban feel, crisp, 2 excellent bars and outdoor terrace, hip, green, upscale, quiet but not dead, very accommodating staff, close but not in the noisy center of things. The art and furnishings are the best. I saw that a Yolk breakfast restaurant was opening on the corner. That's a great breakfast place. You can take your dog, they even have a place to walk him.

Khuyết điểm: Getting into or out of the parking garage seems to always be a a hassle. No pool, but sometimes that's a good thing = no noisy children. I just like to know I have the option. No rooms have tubs, but they have great showers.

Ưu điểm: The bar was amazing. Bartenders were extremely knowledgeable and it was a really fun atmosphere.

Khuyết điểm: I found two used bandaids on a pillow in our room. Ruined the hotel experience for me.

Ưu điểm: We truly enjoyed the initial vibe walking into the hotel and seeing the colorful lamps. The artwork throughout the hotel was a bonus. Cannot wait to visit Indy again. The only downside...did not have a chance to go to the bar...next time!

Ưu điểm: Loved the art throughout the hotel, made it special to be there. Food and drinks were good, the room was very nice. We hope to visit again!

Ưu điểm: Bed was comfortable.

Khuyết điểm: Room did not have two TV's as advertised. TV signal kept going in and out the entire weekend. One particular staff member was very rude. Tissues in the room were used, not a new box.

Ưu điểm: the location was perfect

Khuyết điểm: the $20/night parking fees that were not disclosed before booking the hotel

Khuyết điểm: I was put in a hallway where it was super loud! The hotel was barely booked. I wish I would have asked to be moved. I only slept 4 hours due to the rudeness of other guessed. Wasn’t impressed with staff.

Ưu điểm: Nothing to great. You have to pay for parking which I never have ever had to do in my life with hotels. $20 a day is insane. Money hunger place. Breakfast was a muffin. Literally nothing great about this place. Way over priced and nothing to show for it.

Khuyết điểm: WAY to expensive. Couldn’t get a refund after I realized it was in a junky area. Pool was closed due to covid so kids couldn’t do anything. Ended up leaving a day early because it was just awful. Could not get money back for day I didnâ€�

Ưu điểm: The Guy at the front desk was very I informative

Khuyết điểm: M/A

Ưu điểm: I liked the view from the window!

Khuyết điểm: I didn’t like the breakfast, the selection was insufferable

Ưu điểm: The cleanliness of the room and the location

Ưu điểm: Very clean and really safe.

Ưu điểm: Locations

Khuyết điểm: The staff and expectations were way off...very bad

Ưu điểm: Location and customer service.

Khuyết điểm: No.

Ưu điểm: I used this hotel because of a recent visit by a friend while with family at the IU Med Center. I did a search and found your hotel. My visit was more than I expected. Service.....cleanliness.....good breakfast food.....and shuttle service. Fantastic!

Khuyết điểm: I have no complaints. I really appreciate the good service.

Ưu điểm: Very nice hotel and staff. Breakfast taste amazing!! Second time at this hotel and there will definitely be a third time.

Ưu điểm: Very clean and great location. Staff was very accommodating

Khuyết điểm: The room service food was absolutely terrible and it took over 45 minutes to "cook" and bring up to our room. Over priced for bad, cheaply made food

Ưu điểm: The hotel was very nicely decorated, clean, and comfortable

Khuyết điểm: The hotel was very busy and a bit chaotic. The parking garage was full so we had to finding parking elsewhere.

Ưu điểm: For the price, the TV was freezing during the program and would shut down without warning. The staff arrived quickly and was able to correct within 15min but by that time the program was no longer available the room was cold, and the thermostat wasn't working properly The bathroom was poorly cleaned and the toilet seat was loose and not replaced

Ưu điểm: Beautiful hotel with excellent customer service

Khuyết điểm: My room was located next to a hospitality room where young people were talking very loud on a Sunday early morning. We were awaken at 5 am due to noisy neighbors.

Ưu điểm: Room was excellent, staff was fantastic

Khuyết điểm: For having 12 elevators they were slow and stopped at every floor instead of alternating . Floors of elevators were filthy.

Ưu điểm: I was staying at the JW for a conference and the accommodations were convenient and the staff was friendly and helpful throughout the facility. Great job.

Ưu điểm: well located, modern, clean, efficient staff.

Khuyết điểm: King size bed, while comfortable, needs to be "pillow top" as it is hard, even for a 270lbs man, to enjoy a restful night sleep. These should be standard in your concierge floor. Paying $31.00 for parking. The location does not permit parking on the street. This reservation was at rack rate.... Wi-Fi access, was "free" in the concierge lounge, but a $12.00 charge when in the room. Not too logical.

Ưu điểm: It was new and nice enough.

Khuyết điểm: Pillows weren't great. Bathroom was OK not great. Room felt ok but not overly nice.

Ưu điểm: Very clean, comfortable, and excellent location for access to convention center. Some of the friendliest staff I have ever encountered. They were all extremely helpful, available, and always smiling. Parking garage was easy in and out. View from room was beautiful.

Khuyết điểm: Long waits for elevators, especially at night. Ice only available on 2nd floor. No refrigerator or microwave in rooms. Wi-fi and parking rates very expensive.

Ưu điểm: Very comfortable bed and spacious room. Also LOVED the gym!

Khuyết điểm: We had very poor service in the lounge on Friday night. The waitress was not friendly and offended 2 of our guests who left as a result of her offensive comments.

Ưu điểm: the hotel decor and staff were great.

Khuyết điểm: I paid extra for the "City View" only to be put at the back of the hotel. Also, our room was right beside the elevator. The elevator made a high pitched squeak every time it moved. We were celebrating our 22nd anniversary at the noise was annoying and kept waking us up.

Ưu điểm: Very modern and classy makes you feel like a high roller without breaking the bank

Khuyết điểm: No complaints

Khuyết điểm: They turned off the water while I was brushing my teeth in the morning, so I could not rinse my mouth. They said the water would be off all day. As a result, I was forced to leave them a present in the toilet.

Ưu điểm: We liked the friendly staff from the minute we walked into the lobby- everyone was very helpful! The hotel was within walking distance of everything we wanted to see and do! Fabulous weekend!!

Khuyết điểm: We never did get the comfort beds to work but slept ok anyway!

Ưu điểm: Front desk staff was fantastic. I left my Ipad in the car that was valet parked and they retrieved it in a flash! Connor, the valet supervisor, gave excellent directions for walking to Mass Ave. and was very cordial. Room was very quiet and the bed was so comfortable. Would absolutely return to this hotel!!

Ưu điểm: The staff was great. They helped us plan our night when plans were changed and they gave us amazing advice.

Khuyết điểm: One reason I picked this hotel was to enjoy the pool and it was closed for cleaning.

Ưu điểm: Great to be within blocks of all the activities on monument Square. All employees were very nice and accommodating.

Khuyết điểm: the hotel charged my credit card for the stay when i had already been charged by the online booking service and the hotel also charged the online booking service and i have yet to get assistance resolving the matter. i talked to two different people who have told me two different things. When i asked for a copy of my receipt they sent me a blank receipt. When i checked out, i was told the total charge to my card and then told "oh, i wasn't supposed to tell you that". They had asked me to pay again, saying my credit card was declined. When i got home, my credit card statement said otherwise.

Ưu điểm: Location in downtown Indianapolis wa excellent

Ưu điểm: The air conditioning in my room went all the way down to 50 degrees, which was definitely the highlight of my stay.

Ưu điểm: The location was great

Khuyết điểm: A couple of mornings, coffee in the lobby was left over from the night before

Ưu điểm: old fashioned, elegant, good breakfasts, very kind and helpful personnel, very good localization

Khuyết điểm: dirty windows, windows can not be opened, noisy air conditioning

Ưu điểm: Great location, right next to Monument Circle and in the midst of restaurants and shopping. Hotel and room were very nice and very clean. Breakfast buffet was excellent (does not necessarily come with every room, but came with our reservation through Booking.com).

Khuyết điểm: Pool was nice, but small.

Ưu điểm: i enjoyed the hotel thought it to be a little pricey but was right down town beautiful city large rooms great beds free internet

Khuyết điểm: parking not connected to hotel slow room service

Ưu điểm: The staff is extremely friendly and very eager to assist

Khuyết điểm: Asked for a king bed when made my reservation(a coupke weeks in advance) but told when i arrived only doubles were available

Ưu điểm: the pool; the restaurant; the warmth and helpfulness of the staff

Khuyết điểm: the bathroom was nicely done but a bit cramped; the bed was too soft

Ưu điểm: The decor and everything has been updated very well, but some of the elements of the building remain in disrepair - which to the credit of the Omni, they are working on. It was clean, staff were all nice, and the location was very convenient.

Khuyết điểm: It's an old building and there were two issues that arose from that - 1, The elevators were in repair during my three night stay, necessitating either a long wait or a long walk to the opposite wing. Not a biggie, but an inconvenience. Also, 2. the hot water took so long to come on in the shower I wondered if I had even used the handle correctly. It was very slow...but the building is older than dirt, so whattaya gonna do?

Ưu điểm: staff was very nice

Khuyết điểm: room was dirty / dated

Ưu điểm: Staff and location were great

Khuyết điểm: Room was a bit small and the bathroom was really small

Ưu điểm: Most full service hotels have a very nice look from a distance but up close, are a bit dirty or have out dated bathroom fixtures. It seems like there's always some small disappointment. This place was very nice when we walked in, and was still very nice as we looked closer and settled into our room. It was a great hotel!

Ưu điểm: They made our 2 year old feel like part of the family

Ưu điểm: Loved the location of hotel. Staff was very helpful- minus the restaurant hostess

Khuyết điểm: Rooms were very small, coffee maker disgusting along with staircases and ice machine.

Ưu điểm: Very clean and setup well, Lots of extra pillows

Ưu điểm: Staff was excellent and very helpful

Khuyết điểm: Parking prices

Ưu điểm: Location

Khuyết điểm: No parking available for guests upon check-in. We had to find a public parking lot several blocks away. Bathroom sink would not drain. When the toilet was flushed, water backed up in the sink. Bathtub faucet was very loose from wall and fixtures didn't look clean.

Ưu điểm: The location was great, and cannot be beat. The beds were comfortable and the room was spacious and comfortable!

Khuyết điểm: Parking should either be included or discounted for those staying. We reserved a King deluxe facing the city and got 2 full size deluxe room facing air conditioning units on top of the conference center. Overall clean hotel, but for a downtown hotel for the price, it wasn't satisfactory.

Ưu điểm: The food, particularly the oatmeal, was very good. Also, the room service and front desk staff were friendly and helpful.

Khuyết điểm: We had to wait well into the evening (until 7 or 8nat night) for our room to be cleaned and that only happened by then because we asked. Several times. The wallpaper was peeling in the bathroom, the shower curtain smelled of mildew and there was mold in the shower

Khuyết điểm: the renovation finishes we not up to par, everything was sloppily done. our roon overlooked a nasty rooftop. we had to pay an additional $30 to park our own car on the premises after the room was over $150. Ridiculous and we expected a beautiful hotel. The whole lobby was under construction and it was embarrassing to have to bring my guest in to that.

Ưu điểm: Heavenly bed, as usual

Khuyết điểm: The staff was so nasty. Ms. Morales was disrespectful and ambivalent to the customer experience.

Khuyết điểm: We were given the keys to an occupied room, which turned out to be an NFL player, then left in the hallway for an hour while the hotel tried to figure out where to put us. They told us the hotel was empty from New Year's Eve the night before but seemed to have booked the only two customers to the same suite! No apologies whatsoever from the manager of the hotel after the hour and a half inconvenience of looking at three rooms before finally getting to what we paid for. We were given a credit to the hotel restaurant and when we tried to use it the bartender told us to pay the tab and the front desk would reimburse us the next day. Thought it was weird but had somewhere to be so I paid the tab. Needless to say, we didn't get a dime back of the "credit" we were supposed to receive, instead we spent $70 on a restaurant we weren't planning to go to. The customer service we experienced for a Westin was unbelievable and they did nothing to make up for all the issues. Will never stay here again.

Ưu điểm: The view from our room was of downtown and from the 13th floor pretty incredible. Everything we needed was within walking distance which for us was wonderful.

Khuyết điểm: For the cost of the room, tacking on a fee for wifi seemed much. Being in this hotel for business made conducting business difficult and the computers in the lobby were no help. I feel a bit like I paid for more than what I got out of staying in this hotel; beautiful, but pricey.

Khuyết điểm: Nice stay friendly staff.

Ưu điểm: Love that The Westin is pet friendly, but no dog NRD or bowls this time. Tight fit on double beds.

Ưu điểm: They upgraded us for free since it was our anniversary which was so gracious and nice!

Ưu điểm: The beds!

Khuyết điểm: No rooftop access.

Ưu điểm: The view and the comfortable bed.

Khuyết điểm: Lack of provision of a kettle and tea bags (not everyone drinks coffee).

Ưu điểm: Very nice location for shopping. very welcoming staff. very clean rooms. bed was comfortable. nice view from room

Khuyết điểm: Breakfast should of been included with the price.

Ưu điểm: Location, Location, Location

Khuyết điểm: The Wireless Charge

Ưu điểm: The bath products were very nice- I've never seen soap shaped like a leaf at a hotel- very fancy!

Ưu điểm: The staff and the facility were both wonderful. The price for the room and parking was high, but it was very convenient for the conference I attended.

Ưu điểm: The Westin in Indianaplolis is dated, rooms could use updating.

Khuyết điểm: Very small bathroom

Ưu điểm: The hotel was great. Love the location. Love the bed . Room was nice & clean. This was a return trip and will stay there again.

Ưu điểm: The staff was very accomodating during a very busy check-in. Hotel was in perfect location for downtown Indy. The room was nice!

Ưu điểm: valet parking made it easy and they were always quick to get my car. the front desk was helpful and curteous.

Khuyết điểm: could not check in until 3:00 pm- departure from the hotel parking lot took us 1/2 hour! will not stay there again

Ưu điểm: Its in the middle of downtown with good access to lots of restaurants

Khuyết điểm: There is not street entrance- you need to drive up a parking garage ramp to a dingy drop off area, then go up an escalator to check in. The hotel has seen better days - getting worn. My AC did not work (90 deg outside). It took two calls to maintenance, then arguing with the guy about how an AC works (properly) to finally get a new room at 9:30pm. A place to remember - remember not to stay there again.

Ưu điểm: Staff was extremely accommodating, my room was great, everything about the stay was a genuinely good experience.

Khuyết điểm: Room service took a little long, but my order was very beautifully presented and extremely high quality food.

Ưu điểm: The only part I liked was the staff and location.

Khuyết điểm: The room was cold...no heat. 2 lights were out in the room at check in...another was falling out of the ceiling. The view from our room was nice...but the window had face prints all over it n I told my daughter not to touch it. The shower had hair in it at check in. I had to ask for toilet tissue because it was not refilled during cleaning. Everytime we went to the pool we had to ask for more towels...and sometimes they weren't received before we were done swimming. I am a single mom and we were there for 4 days...the staff was very helpful...but the hotel was not at all what I expected.

Ưu điểm: Location was great for where we needed to go. Authorized late check out

Khuyết điểm: Arrived to find a person urinating in front of location Message regarding late check out was not passed on Shower had cold water on last day at the location $28 parking fee/per day was not clearly indicated during booking Housekeeping left spray bottle and rag within the room Attempted to use telephone and it did not work.

Ưu điểm: Old hotel!!! The location was perfect in downtown, but the hotel was under construction, broken tile in the lobby, primer on the walls, small check in area, etc.l Worst part was their air system only does heat or AC based on the outside weather. Our room was 80 the entire weekend. Parking garage is terrible. Do not take large vehicle in garage. I would not recommend.