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The employees and the room views were great!!! Food was awesome!
Rooms could have been more clean... especially with the times. Parking was an issue, halfway through our trip the garage was full, and stayed full. We were given a parking refund.
The hotel was clean and nice.
I discovered after my checkout that the Valet Parking fee was $57 overnight. A valet parking fee of $30-$40 would be reasonable-to-high, but paying an additional $57 to park your car overnight at a hotel that is certainly not a Ritz Carlton (and had NO option for room service, snacks, beverages, or any food at all after 10PM) is a ridiculous overcharge. Was never mentioned by the Valet Staff nor the guest check-in staff, or I would have simply self-parked.
It was new and nice enough.
Pillows weren't great. Bathroom was OK not great. Room felt ok but not overly nice.
Very comfortable bed and spacious room. Also LOVED the gym!
We had very poor service in the lounge on Friday night. The waitress was not friendly and offended 2 of our guests who left as a result of her offensive comments.
Room was excellent, staff was fantastic
For having 12 elevators they were slow and stopped at every floor instead of alternating . Floors of elevators were filthy.
For the price, the TV was freezing during the program and would shut down without warning. The staff arrived quickly and was able to correct within 15min but by that time the program was no longer available the room was cold, and the thermostat wasn't working properly The bathroom was poorly cleaned and the toilet seat was loose and not replaced
The hotel was very nicely decorated, clean, and comfortable
The hotel was very busy and a bit chaotic. The parking garage was full so we had to finding parking elsewhere.
the hotel decor and staff were great.
I paid extra for the "City View" only to be put at the back of the hotel. Also, our room was right beside the elevator. The elevator made a high pitched squeak every time it moved. We were celebrating our 22nd anniversary at the noise was annoying and kept waking us up.
Great staff and hotel
I was staying at the JW for a conference and the accommodations were convenient and the staff was friendly and helpful throughout the facility. Great job.
Very clean, comfortable, and excellent location for access to convention center. Some of the friendliest staff I have ever encountered. They were all extremely helpful, available, and always smiling. Parking garage was easy in and out. View from room was beautiful.
Long waits for elevators, especially at night. Ice only available on 2nd floor. No refrigerator or microwave in rooms. Wi-fi and parking rates very expensive.
Stay away from hospitality rooms
Beautiful hotel with excellent customer service
My room was located next to a hospitality room where young people were talking very loud on a Sunday early morning. We were awaken at 5 am due to noisy neighbors.
Very clean and great location. Staff was very accommodating
The room service food was absolutely terrible and it took over 45 minutes to "cook" and bring up to our room. Over priced for bad, cheaply made food
Very modern and classy makes you feel like a high roller without breaking the bank
JW Marriott Indianapolis ở Trung tâm Indianapolis, Indianapolis, cách Trung tâm hội nghị Indiana và Indiana University-Purdue University Indianapolis (Đại học) 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ nhận phòng cấp tốc. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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