Occidental Taksim

The Portofino Restaurant was great; the food delicious and the staff very friendly and helpful. The Swimming Pool was lovely and the location of the hotel is very good.

I didn't like the unwelcoming staff at breakfast. They were unsmiling and did not offer tea or coffee -they had to be asked every time. The atmosphere at breakfast was awful though the choice and quality of food was good. The bedroom I had was comfortable but was slightly shabby and not spotlessly clean.

the site is very suitable for everything. I visited it before three years and it was better and more luxury.

the location of the hotel is only 5 minutes walk to taksim square , near metro , A/C is good , bed is comfortable

no conceirge , the reception often does not speak english , the room cleaning is poor here and noisey . LCD is 10"

They are not trustworthy with money.. They went to our room and stole our important files. And they took our passport the day we checked in and refused to give them back in our check out claiming that we didn't give them our passports in the first place..it is clear that they are racist towards Arabs. I do not recommend this hotel to anyone. And they also left us waiting more than 5 hours before they gave us our rooms . plus they talk down to us.

The hotel is very near to the shopping area

The staff is roued and un polite, despite they have vacant room they insist that the check in time is 12 pm