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Staff was excellent. Helpful, personable, enjoyable.
facilities needs some deferred maintenance attention.
Hotel was clean, staff was nice and food was good.
Fridge in the room.
The customer service was wonderful.
I was incredibly disappointed by the over all state of the hotel, withholding two things. The lobby was gorgeous and the staff were all wonderful, but everything else was like a “pig in lipstick.” Walking down the hallway, from the elevator, my husband and I walked into a cloud of smoke - cigarette and marijuana. One of our lights didn’t work in our room. The air conditioner unit was just covered with a facade, without clear instructions on how to operate the A/C. The wall A/C control did not work. The finish in our bathtub was peeling. The tub didn’t drain while showering, so I was forced to stand ankle deep mucky water. There was hair in our bathroom sink upon arrival. The carpet was peeling up by each of the door frames. The worst was when we were trying to go to sleep. Cigarette smoke was coming through our windows and or our hallway door. I am not allergic, but I am highly opposed to the smell. All in all, I love Hilton Hotels, but this particular one was not up to par.
Great customer service. Lovely views with spacious rooms. Great noise isolation for the rooms - didn't hear any of my neighbors.
Ease of proximity to concert events; Like being in the building with a major restaurant which is always first-class...Ruth Chris... Suggest you consider a shuttle bus (perhaps WITH a small pay rate) both "to and from" major concerts which happen quite often. That would be a perk for your hotel, and it it were a "reservation only" situation, then that would be fine...That would top having to hail a cab or other options which can be kind of stressful. Pass this idea on to their management please! Cal Duke St. Simons Island, Ga. 31522
Clean & Quiet
It was quiet
Maid knocked on door at 10 am. Don't wake me up early.
Parking was chaos. And they make you pay to park at the hotel. Also no hot water in the morning
Tọa lạc tại trung tâm Jacksonville, DoubleTree by Hilton Hotel Jacksonville Riverfront cách Bảo tàng Lịch sử và Khoa học 4 phút đi bộ và cách Bảo tàng Nghệ thuật Hiện đại Jacksonville 3 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Jacksonville? khách sạn này có khu vực tổ chức rộng 1115 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 578 đánh giá
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